Domo Reviews

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Reviews (1-25 of 62)

Jon Stanley | TrustRadius Reviewer
February 18, 2020

Information and Data the Domo way

Score 8 out of 10
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Verified User
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Domo has been an integral part of our attempt to manage multiple software applications. Because of the diversity of the platforms we use, Domo has helped us bring the information together in a usable form. We have faced considerable challenges implementing the system. But have found that it usually was one of the other platforms that was causing the issue.
  • Helps us spread information to different teams.
  • Connects multiple platforms.
  • Complexities of linking applications together.
  • Hard to customize for specific needs.
We use Salesforce with several of our teams, and integrating data from several other sources, and it has always been difficult. Pendo has been used to help us gauge our effectiveness with our customers, and Zendesk to manage CS issues, along with several other platforms. Domo has helped us bridge the information to help us create effective KPIs and have the data to support it.
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Isabella Houghton | TrustRadius Reviewer
March 10, 2020

A very powerful tool that offers a lot and meets its objectives

Score 10 out of 10
Vetted Review
Verified User
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We have automated monthly reports and create panels to visually analyze them, solve problems, and correlate data in various organizations and platforms, which allows us to see values historically. Because of this, we can see when we send emails and when users open them, this data shows up in our CRM.
  • Agility when creating graphics.
  • Locate and add customer usage information, as well as sales and renewal goals, all the raw data that I can handle and combine to create some data sources that are very useful for our departments.
  • Private chats.
  • Sometimes it can be a bit complicated to configure the connectors between different sources.
It is an extraordinary tool, has an excellent interface, a good visualization layer, and is very clean and presentable in business.
Read Isabella Houghton's full review
Luke Ferrel | TrustRadius Reviewer
October 25, 2019

Domo - Incredible for Aggregating Data and Drill Downs

Score 10 out of 10
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Verified User
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We use Domo to track and aggregate customer usage information as well as sales/renewal targets. We currently use it only in one department. The largest problem it solves is getting all of our Salesforce data into one place where it is easy to understand.
  • Data Aggregation
  • Drill Down
  • Custom Visualization
  • Steep Learning Curve
  • Predictive modeling
Domo has amazing functionality and can tie in information from just about any system. It's not quite as intuitive as Tableau, and the visualizations aren't as beautiful, but the back end data manipulation is leaps and bounds better. You'll want to dedicate a single resource (person) to learning and developing on the system. Generally going to want someone with a developer background, rather than someone with only analytics background
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Kyle Tucker | TrustRadius Reviewer
September 20, 2019

Domo excels ahead of its BI peers - Best BI Platform in the Industry

Score 10 out of 10
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Domo is being used across the entire company. Domo is the only trusted reporting source for executives. Executive use enables adoption at a company wide level because people from all positions align with what the executives are viewing. It is solving business problems in all departments. We have a team of 7 that build reporting for each of their respective departments. This includes finance, HR, sales, engineering, product, marketing, client services.
  • Exceptional Transform area of the platform - any/all raw data can be manipulated and combined to create datasources that are very useful for our departments.
  • Visualization layer is clean and is very business presentable. Its simple but includes depth. Visuals can be created/used by all roles throughout our firm, its not limited to analysts.
  • Ability to communicate and talk about insights in the data - the communication tool is exceptional. I can @ mention specific users to bring attention to a discovery. I can start a private chat. I can annotate and communicate what I am seeing. I love it.
  • Mobile experience is excellent. When I am on the road i can actively monitor and engage with my team due to my Domo dashboard on my mobile device. Its amazing to run the business and not worry while away from the office.
  • Some user experience issues need to be addressed - but full features? Domo tends to do an excellent job when it comes to feature set.
Domo is an extremely versatile tool. Find an analyst or someone who is an expert in the platform and they can do wonders for your organization. All scenarios are appropriate as long as you have an SME for the type of content you would like to see. If you can dream it, you can built it in Domo - it's not a tool, it's a platform.
Read Kyle Tucker's full review
David Hills ★ | TrustRadius Reviewer
September 12, 2019

Domo: Aggregating All Your Data on One Screen

Score 7 out of 10
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Domo is used within the Sales and Marketing teams, but the most active users are in the Executive Team. Domo solves two problems: connecting and correlating data across different organization and platforms, allowing us to view values historically. For example, with Domo, we can see when we sent our emails in the past month and when users opened them. This data is in our CRM, but our CRM does not natively allow us to visualize it.
  • Connecting Data - Domo has a variety of connector, including Google Sheets, so practically all data can be inputted and correlated across a company.
  • Visualization - Domo has the ability to create a number of visualizations.
  • Calculated Metrics - In Domo you can create your own metrics using existing ones and manipulating them with formulas.
  • Intuitive ETL's - Domo's ETL function is pretty straightforward and easy to learn. I personally think the layout it fun to use sometimes.
  • Copying Reports - In Excel or Google Sheets, I like to make copies of similar reports and modify them as necessary for users. In Domo, makes copies of reports (called cards) but all copies are connected. So if you adjust the copy, it changes the original. This means a user has to recreate the report from scratch and then adjust it.
  • Unforgiving SQL - Domo does allow users to write their own SQL codes, which is great. However, Domo's SQL code is pickier than the other SQL database I've used (Metabase).
  • Text Alerts - Domo's alerts aren't always the smartest. Some of my dashboards are about the sales teams monthly performance and I get notified when there is a change of more than 20%. I always get notified at the start of the month that reports have changed from 'x' number to zero. This is expected because it's a monthly report and I hate getting texts about it. The only reason I don't term them off so I can be aware if something breaks in the middle of the month.
Domo is great when you want to see lots of values historically or see data you can see natively in a platform. As I mentioned earlier, Domo is the only way our Marketing and Sales teams can see when their emails were opened and compare the send time - this is an example of data I can't see natively.
Read David Hills ★'s full review
Gabrielle Wayman | TrustRadius Reviewer
October 31, 2019

Domo arigato, Domo!

Score 8 out of 10
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Verified User
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Our organization consists of client teams that develop sales and marketing strategies and execute campaigns to achieve those strategies. We use Domo to measure the efficacy of our campaigns and our impact on customer sales behavior. It allows us to provide insights and make recommendations for future campaigns.
  • Data visualization.
  • Ease of filtering/drilling down to data.
  • Support.
  • Would be nice to have a wizard to help design the best visualizations.
Domo is great when you have large data sets to measure and report on. It’s able to export data and visualizations in a variety of formats, and easily accessible through the cloud. Also, great to have different internal and external client dashboards.
Read Gabrielle Wayman's full review
William H McCall - MBA | TrustRadius Reviewer
September 21, 2019

Domo: yes, I drank the Koolaid.

Score 10 out of 10
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At RadioShack, Domo provided detail and insight into the business that the field had never had before. Pre-Domo, all the data was aggregated and provided through the Hyperion Excel plug-in. Domo gave store managers insights down to a ticket line level at nearly real-time. I was able to give them time card, inventory, and sales data to a level that allowed them to truly assess how employees in their store were performing.

At Daltile, we are able to provide electric cost to plant controllers as soon as ERCOT publishes it intra-day, sales to a ticket line to all the field, and hundreds of other metrics. Our sales dataset is designed to answer any question you could ask about what is selling, where and through what avenue. There are 1500 plus cards driven off that dataset alone to give people across the company the view of sales that they need.

The ultimate advantage of Domo is that it is both a data warehouse and for visualization. Power-users in each department can build cards and data for their own teams without programmers. Build the sales dataset once and anyone can build off of it. You do not build one-off reports, you build views of the data as you need them. Cards take a few minutes to build after the hard work of building the underlying dataset is done. People are not spending hours each week building the same report over and over. IT is freed up to work on more important things and so are analysts.
  • Build once. modify, reuse, and stop doing the same thing over and over.
  • Everyone is working from the same page/dataset.
  • Super easy to get data in and out of Domo.
  • Huge datasets can be challenging. Dataflows that move hundreds of millions of rows can take a very long time.
  • Domo needs a native SAP connector. Third party products like CData are severely limited in their ability to extract data from SAP
  • Domo can get too focused on the next whiz-bang feature and neglect improving core functionality that might not get as much wow factor.
Domo is the great data democratizer. You do not need a huge BI team, you need a few people that care about reporting accurately. It easily deploys to thousands and one person can easily manage the access of users and groups. Most things can be easily automated with simple PowerShell scripts.

Dealing with more than a couple hundred million rows of data will be challenging. You will need to engage their development teams to move data fast enough with that kind of volume. That said, they have been hugely supportive and created custom solutions to help us get our reporting out in a timely fashion.
Read William H McCall - MBA's full review
Parker Howell | TrustRadius Reviewer
September 17, 2019

Domo is Great

Score 9 out of 10
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Verified User
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Domo is used across the whole organization. We use it for regular business intelligence and each department has the ability to build cards as needed to help monitor trends. Beyond BI, Domo helps each department align with other departments by holding both management and managees accountable to meet goals set by each party.
  • Domo is flexible, making it easy to integrate a number of datasources quickly.
  • Domo's UI is nice and friendly to business leaders.
  • Domo's integration with R/Python is a game-changer.
  • Domo Buzz is annoying and not helpful.
  • Building cards is easy, but as technology improves I'd expect things to get even easier to build.
  • I'd like to see more investment in the R/Python integration.
Domo is well-suited for business intelligence and high-level presentation of all sorts of metrics. Domo (or any BI tool) does not replace, and should not try to replace the critical role of tools like R or Python which allow for much deeper, verified analysis that should be accompanied with well thought out reasoning.
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Jonghee Jo | TrustRadius Reviewer
September 13, 2019

Domo review from hands-on BI analyst

Score 10 out of 10
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Verified User
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It is being used across the company. It is providing true interactive reports for business users including senior executives. Domo is actively being used to create business performance dashboards and daily/weekly/monthly reports. Also, we are using Domo to receive alerts if something negative happens in business performance, which is very useful for many business users.
  • Easy-to-understand user interface
  • Connecting with other software and data sources
  • Communication capacity among users
  • Processing could be slow for very large datasets.
  • Pivot table functionality is limited.
Domo would be a great tool if end users are open to learning how to create reports interactively. Users should be educated before full-scale deployment. Also, there should be a data engineering team dedicated to ensuring the quality of the Domo datasets. If the data quality is bad, then the effectiveness of Domo would be very low.
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Anonymous | TrustRadius Reviewer
October 01, 2019

Domo is good.

Score 9 out of 10
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Verified User
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It is being used across the whole company. It is being used to help improve processes in every department and to have more insights into information that we haven't had before. This is being used in sales, marketing, support, etc. It is helping to understand the state of renewals and help to manage leads.
  • Automates dataflows
  • Allows for security on the row level
  • The data visualization aspect if working in analytics
  • Datasets alerts
  • R and Python integrations
Domo is well suited to automate data pulls and data flow runs to get real-time data. It needs improvement on the alerting side. Dataset alerts is a step in the right direction, however it has some flaws and issue working when rows are updates. If the alert system can be improved it will help to inform the right people immediately whenever an action needs to take place.
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Anonymous | TrustRadius Reviewer
September 17, 2019

Favorite BI Tool!

Score 9 out of 10
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Domo is used across the organization in all departments, from execs down to team members. Provides a source of truth for company metrics.
  • Visualizations: many options with a very well designed/aesthetic.
  • Date ETL: all the tools you need to connect, transform and manipulate your data.
  • Alerts: have your data tell you when you need to take actions.
  • Data processing times can feel very slow. Often the longest portion of a data flow procedure is moving the data. If there were a way to do all of the transformations without moving the data that would be amazing.
Works great for almost every organization I can think of (any size, any industry).
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Lara Dunwell | TrustRadius Reviewer
May 06, 2019

Easy access to powerful data: the Domo effect

Score 10 out of 10
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Domo is being used to help us better understand key factors driving student satisfaction with our programs. It assists me in planning program development and adaptations where indicated, by highlighting areas for further consolidation or innovation. It is also a tool which helps me to celebrate staff success and measure the impact of new initiatives over time.
  • Domo allows for a high level of flexibility in reporting by allowing me to customise reports based on a variety of factors over time. Because it updates in real time I can monitor results as evaluations are received.
  • Domo is simple and intuitive to use; the value of the outputs drives my interest in continuing to engage with Domo since it provides useful data quickly and easily.
  • Domo allows me to generate easy-to-read reporting to share with a wide range of stakeholders, quickly and accurately. The data can be exported in many formats allowing me to customise what I need for any given application / use.
  • I am satisfied with Domo just the way it is.
We use Domo in my team for student evaluations and it's very well suited to this purpose. I think that challenges can be experienced that result from questionnaire design, rather than from Domo itself. It is important to keep the evaluations fresh and design them as tailored to the individual student as possible, since students lose interest in questionnaires that are repetitive, especially when they are being surveyed several times in one study period.
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Dana Samantha Peterson | TrustRadius Reviewer
May 02, 2019

I <3 Domo

Score 10 out of 10
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Verified User
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Domo is being used to report key project indicators and other metrics in our Global Partner Marketing organization. Domo serves as our central data repository for important data sources from Revenue marketing to Program adoption. Our team pages serve as SSOT for our regional teams and the high level Dashboards are viewed by our executives and managers to help keep tabs on goal attainment.
  • Domo provides seamless drill downs that allow users to dig into the details of the data, but also lets the card owner protect their more sensitive data with data permission settings which is invaluable.
  • Domo offers graph types for any data visualization need that you may have.
  • Domo includes a description field in which the card owner can list the objective of the card, write instructions to the user on how to use it, list out the caveats that go along with each card and describe how the card was created and filtered.
  • I would like to be able to apply simple formulas in the data labels / hover labels (i.e. divide 2 measures to get a ratio)
  • Auto save feature would be nice
  • Text formatting in the Description text field
Domo is great for quick dashboards, comparison metrics, gauges and scatter plots. It is a little challenging to manipulate the data using beast modes, ETLs, if you are not a programmer/don't know query language.
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Byron Conner | TrustRadius Reviewer
May 13, 2019

Domo, the one-stop shop for all your metric needs. Domo gets it done!

Score 8 out of 10
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Verified User
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I use Domo mostly to check several metrics that we measure, such as training, sales, cub, etc. We use it across the entire organization but dial into departments as needed. Domo can be used to address many issues including but not limited to, training that still needs to be completed, associate productivity as it relates to email collection/phone collection, gear guard attachment rate, club performance, etc.
  • Visual representation. Domo allows each user to graph data sets for an easy, quick glance at how a particular metric is performing.
  • Customization. Domo allows you to set up your home pages to allow for quick access to the cards that you use most.
  • Fully functional phone App that integrates all the functionality of the desktop site.
  • Updates. It would be great if Domo could update more frequently, especially in the training aspect, as it seems to lag considerably. Ultimately, real-time refresh rates would be ideal as with Club and sales.
  • The integration with "Reflexis." Having the ability to see the status of said task managers would help keep the finger on the pulse of where we are at with various Reflexis tasks/recalls, etc....
  • Better filter options in sales within departments. For example: when pulling top 50 or 100 sales items, there is no need to see Gift card sales. so the ability to filter by sub-department or request sub-departments would be great.
  • Training. I would love for Domo to do live training via webex to highlight functions that Domo can do. I imagine there is an entire world of functionality out there just waiting to be used, but a lot of the time we do not have the time to find it.
The best example I can give as it relates to this question is within club reporting. It updates almost instantly and allows management to see where we stand at any moment in the day. This allows us to engage our associates in real time so the desired results can be managed easier.
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Todd Pottschmidt | TrustRadius Reviewer
May 08, 2019

Domo as utilized by a front line user in the ever-changing world of retail

Score 10 out of 10
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Domo is used extensively throughout the entire company. Personally, I use it daily - often hourly to track progress within my Department. It is currently loaded on all computers I access, plus I have the mobile APP which is downright addictive. I am also able to log in from my home pc, which allows me to stay connected 24/7. Unfortunately, my access is limited to the scope of my department, and I am still in the learning phase as Domo is a juggernaut of information.
  • Statistical analysis at your fingertips in a way that is easy to use, easy to interpret, and easy to adapt to your needs.
  • Real-time data at your fingertips for as many different metrics as you could possibly want to measure.
  • Graphically it is a program that you can adjust to your personal wishes - set it up in a way that best suits you & your team.
  • I haven't found areas that require improvement - only areas that I need to learn how better to utilize. There is so much adaptability that you could spend a considerable amount of time getting it adjusted to what you are looking for.
  • This may already be available and I haven't figured it out yet, but I spend a lot of time using the various filters on my data and would like to be able to "set it & forget it" for certain pages that I review daily.
I am a numbers guy, running a department that thrives on statistical data to drive performance. My team uses Domo hourly to track progress and allows us to drill down into the numbers in order to look for "wins" & "opportunities" at a glance. To me, Domo is excellent for its ability to both track all the data and to put it into a form that is easy for all employees to decipher. If someone wants to dig deeper they can, and if someone just wants a quick glance they can get what they need there as well.
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Kevin Lagola | TrustRadius Reviewer
May 02, 2019

Domo will save you so much time!

Score 9 out of 10
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Our company takes our raw data from all aspects of our operations and we build departmental Domo reports. The best part of Domo is how you can change the assumptions on tables and charts instantly. This graphical display is a time saver. I also like that all of our company users get to see, share this information. Domo helps identify Trends in the data that we track. We can then initiate action items to address any issue or trend. I also like the ability to give a senior manager or CEO a Report in minutes instead of creating an entirely new spreadsheet
  • Changing the data assumptions like time-frame, quantities, customer information, revenue, cost, defect types, etc in a matter of seconds.
  • Sharing relevant charts or data tables with employees during meetings.
  • Cross-referencing. Clicking on a single data point and this takes me to the next related report.
  • I find Domo difficult to navigate. I don't use it daily, so I'm not as proficient as I would like.
  • An easier way to print out graphs, charts, and tables.
I still need to utilize MS Excel for specific data tracking that isn't Domo-friendly. For example, leveraging Pivot Tables is a powerful tool.
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Lori Beckwith | TrustRadius Reviewer
May 01, 2019

Domo is a robust, user-friendly data visualization and analytics tool that has helped empower better business decisions.

Score 10 out of 10
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Verified User
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Domo is currently being used at Klymit primarily by executive management as a tool to track business indicators in real time and display them on our customized dashboards.
  • Data Visualization, Dashboards
  • Flexible integration
  • Mobile accessibility
  • Ease of use
  • Better upfront support and on-going support for new users in an organization.
  • Dashboard access to non-licensed users
  • Somewhat expensive
Domo is excellent at drilling-down large amounts of data for all types of users. The ability to then customize solutions for a variety of end goals is super. As a business management platform it is effective at empowering all users to make better business decisions. On the downside, it can be somewhat expensive for small businesses and on-premise deployment isn't offered.
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Arunava Dasgupta | TrustRadius Reviewer
May 08, 2019

DOMO'd for 2 years and loving it!

Score 10 out of 10
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Domo has been instrumental in bringing in Data Visibility to enable decision making as well as manage financial and KPI performance. The organization currently uses Domo as a backbone for our Reporting and Analytics starting from people to financial to client critical KPI's. We can visualize and share various levels of details depending on the level of access, from Top Execs to Front Line staff.
  • Though Mr. Roboto is pretty basic, it does tell the story and help you with a springboard to start off when you are in Analysis mode.
  • PDP Feature allows different levels of access, restricting employees from "cognitive overload" and getting the level details "just right" depending on their roles.
  • Buzz- while it can become annoying at times, it's a great social way to share data and insights. Well clients to freak out over security concerns though **Sigh !
  • Shared ETL feature is super powerful.
  • Improve AI Feature - Mr. Roboto is a great start and I strongly believe it can do a lot more.
Domo is well suited for visualizations, however, may not be well suited for Analytics unless used specifically with an API to do that.
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Anonymous | TrustRadius Reviewer
May 02, 2019

Domo provides a one-stop solution for implementing BI

Score 7 out of 10
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We are using Domo as our complete Business Intelligence Solution to replace our previous Data Warehouse and Reporting tools. The Business Intelligence team is building the back-end data sources, transformations and cards to replace our previous reports. These cards/reports are available across the organization (based on role permissions). Once the initial build-out is completed, we will be rolling out access to business staff to use as a self-service BI tool for their individual departmental needs.
  • Provides data acquisition, transformation and visualization all administered from one cloud-based tool. No switching between tools or cobbling different products together.
  • Provides GUI and MySQL interfaces for data manipulation for both entry-level and advanced users.
  • Huge amount of data connectors out of the box, plus you can easily create your own custom connectors.
  • The product does not provide a separate development, test and production environment. Nor does it allow objects to be promoted from one environment to another. This makes development work more tedious than it needs to be.
  • It is currently not possible to track the lineage of a specific field from data connector acquisition thru transformation(s) into the visualization (cards). You must manually track it through each object. Changing a fieldname throughout the environment can be time-consuming.
  • Does not provide a simple means to generate a data dictionary for the datasets that are constructed for reporting. You can access table/field names and datatypes but it does not include descriptions of the data.
Well suited for Organizations with small IT or business intelligence teams who want to provide self-service BI.
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Anonymous | TrustRadius Reviewer
May 02, 2019

Easily gain insights into complicated data - minimal technical skills needed to analyze and build reports

Score 8 out of 10
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We starting using Domo for analysis of marketing campaigns and lead generation, we've since expanded and it's an integral part of analyzing and shedding insights on all areas of our business from sales performance, website and product usage to inventory and consumption of inventory! It's relied on by senior executives for daily decisions, product owners for monthly re-alignment, and our sales field to maximize their sales opportunities and customer management.
  • For years, our company president wanted visualize and easily find insights from a dataset that was "previously unanalyzable" due to its complexity and size - we were able to load the data into Domo and provide easy-to-read graphs that drilled into sensible data, this only took a few days of cleaning and building!
  • Google Analytics is relied on by us (like just about everyone else) for website usage. We have several GA profiles, previously we had to manually enter or export key datapoints to visualize all properties on one graph. By easily setting up imports to Domo we can now see trends across all of our websites (in different GA properties) on one graph (it sounds small, but was very impactful)
  • Domo also has enabled us to query and easily report on some detailed usage that would previously have been several manual steps and quite cumbersome within GA directly.
  • We (of course) would like our sales field to focus on selling, and they aren't always great at numbers and reports - we've been able to create super easy to use reports that our field can use on mobile or desktop for an at a glance look to better manage and optimize their sales opportunities.
  • When changing cards from one dataset to another any beast modes are not carried over, it would often make life easier if there was an easier way to copy beast mode calculations from one dataset to another.
  • Domo documentation, university and Dojo are extremely helpful when we run into problems. However, when support beyond that is needed their help desk seems to have a hefty backlog - the amount of time to resolve tickets is frustrating sometimes.
Domo works fantastically for our needs. I've been a "marketing person" with some analytical skills - Domo made it easy for me to almost really be an analyst, maybe even close to a data scientist. It did take a bit of work for me to learn basic SQL and some other things. We're visualizing and analyzing many different types of datasets which is really exciting and senior executives like having one source to find almost anything they're looking for. My recommendation really depends on your needs and skill levels.
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Anonymous | TrustRadius Reviewer
May 01, 2019

Domo Review

Score 7 out of 10
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Verified User
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Currently, we are using Domo in our Operations and Marketing Departments. We are using this for reporting and trending with operational and financial numbers. It helps us get quick reporting and overview of our franchises' business health. It helps in bringing in POS data and QuickBooks accounting data to one location.
  • Dashboard displays
  • Multiple, flexible ways of doing the same thing
  • Great response to users and basing future development on user feedback
  • Powerful nimbleness in adjusting what data Domo is displaying by user
  • Need to develop a Beast mode developer so they can be managed outside of card development
  • ETLs need to be a bit simpler to use
  • I'd like to be able to filter off the same field twice (ie, store # > 100 AND store # 2, 4, & 6)
Domo is great for mid-sized to large companies with a team of people dedicated to developing and managing it. It's not great for small teams or 1 person development teams. The tool is too powerful and robust for a small implementation team.
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Anonymous | TrustRadius Reviewer
June 11, 2019

A good option for simple-structured companies

Score 7 out of 10
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Domo is being used across the whole organization providing data to address different business problems, from Finance to Operations, HR an more.
  • Organizes spaces throughout the company as to where data can be found.
  • Many cool visualization options for different types of data.
  • Data Lineage.
  • Connecting to some data sources can be tricky.
  • There's not much data transformation available.
  • Data sampling and formatting is not very flexible.
Well suited for visualizing finished data (already processed and transformed).
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Anonymous | TrustRadius Reviewer
June 01, 2019

Confusion to Clarity, Helping Develop Healthy Organizational Habits

Score 8 out of 10
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Domo is a helpful tool for tracking that integrates with Salesforce very well. We used it in Sales to track and report on goals -- like who was leading, where we could improve, and constantly tracking metrics to make sure everyone in the organization knew what was happening and where they stood. Domo helps empower teams with information regarding their variables. This approach, with the ability to dashboard and live update, was a factor in driving healthy organizational habits among teams.
  • Integrations with CRM (like Salesforce).
  • Quick updating and refreshing to always display the latest information on call stats or deal registrations.
  • Motivating individuals with the power of information share.
  • Drill down features.
  • Exporting capabilities.
  • Quicker refresh rate.
If you are using a CRM and need to express and promote goals to the greater org, Domo is a helpful technology. Domo is useful if you need to report on goals and track proximity from a medium sized team. Domo is helpful so the organization has no surprises in where it stands and who to keep accountable. This approach, with the ability to dashboard and live update, was a factor in driving healthy organizational habits among teams. It is not necessary among smaller teams, whose variables are then easier to track.
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Anonymous | TrustRadius Reviewer
May 15, 2019

Satisfied, but would always like to see more

Score 10 out of 10
Vetted Review
Verified User
Review Source
Currently, we are in the development stages and testing it with Operations, Sourcing, and Clinical team. We would eventually like to fully have it in production and used across the whole organizations. Some of the business problems are lack of engagement in our Domo project and that our operators are too busy.
  • DOMO users can drill into the data quickly with ease.
  • It is very user-friendly for both the person creating cards and also for operators to use.
  • It is accessible through the app on the phone.
  • The new storytelling filtering reset button should reset both the filters on a card that is built and filters created elsewhere on the dashboard.
  • Would like a way to incorporate financial statements in a different format vs. just the table view.
Domo is well suited for our business, as we are a small company and still use Microsoft Excel for charts and graphs on many of our presentations. The presentations are on a recurring monthly occurrence so having these automated saves a lot of time. I cannot think of a scenario when Domo is not appropriate.
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Anonymous | TrustRadius Reviewer
May 16, 2019

Middle of the Road

Score 5 out of 10
Vetted Review
Verified User
Review Source
We use it to track all aspects of our business. I find it extremely useful in verifying compliance.
  • Current information.
  • Easy to set up.
  • User-friendly.
  • Sometimes it does not include all matrices.
In an industry that is people related, it keeps you in front of the computer and takes away from time spent in front of the customer. However, it does educate you so that you are better prepared to meet with the customer.
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Feature Scorecard Summary

Pixel Perfect reports (42)
Customizable dashboards (60)
Report Formatting Templates (53)
Drill-down analysis (60)
Formatting capabilities (59)
Integration with R or other statistical packages (1)
Report sharing and collaboration (60)
Publish to Web (43)
Publish to PDF (46)
Report Versioning (1)
Report Delivery Scheduling (54)
Pre-built visualization formats (heatmaps, scatter plots etc.) (58)
Location Analytics / Geographic Visualization (53)
Predictive Analytics (1)
Multi-User Support (named login) (55)
Role-Based Security Model (53)
Multiple Access Permission Levels (Create, Read, Delete) (58)
Single Sign-On (SSO) (1)
Responsive Design for Web Access (52)
Dedicated iOS Application (43)
Dedicated Android Application (1)
Dashboard / Report / Visualization Interactivity on Mobile (51)
Javascript API (1)
iFrames (1)
Java API (1)
Themeable User Interface (UI) (1)
Customizable Platform (Open Source) (1)

About Domo

Domo's Business Cloud is a full self-service business intelligence (BI) software that promises to bring all of your business data together in one platform. According to the vendor, the Business Cloud can help organizations automate reporting, turn data into intelligence, and help executives make faster better-informed decisions.

According to the vendor, companies can use Domo to:

  • Connect to Any Business Data
  • Get Powerful Analytics & Insights
  • Generate Robust Visual Reports
  • Manage Data
  • Send Messages in Real-Time
  • Manage Projects & Tasks
  • Download or Develop New Apps

Domo Features

BI Platform Features
Does not have featureAdministration via Windows App
Does not have featureAdministration via MacOS App
Has featureAdministration via Web Interface
Has featureLive Connection to External Data
Has featureSnapshot of External Data
Has featureIn-memory data model
Does not have featureOLAP (Pre-processed cube representation)
Does not have featureROLAP (SQL-layer querying)
Has featureMulti-Data Source Reporting (Blending)
Has featureData warehouse / dictionary layer
Has featureETL Capability
Has featureETL Scheduler
Supported Data Sources Features
Has featureMS Excel Workbooks
Has featureText Files (CSV, etc)
Has featureOracle
Has featureMS SQL Server
Has featureIBM DB2
Has featurePostgres
Has featureMySQL
Has featureODBC
Has featureCloudera Hadoop
Has featureHortonworks Hadoop
Has featureEMC Greenplum
Has featureIBM Netezza
Has featureHP Vertica
Has featureParAccel
Has featureSAP Hana
Has featureTeradata
Has featureSage 500
Has featureSalesforce
Has featureSAP
Has featureGoogle Analytics
BI Standard Reporting Features
Has featurePixel Perfect reports
Has featureCustomizable dashboards
Has featureReport Formatting Templates
Ad-hoc Reporting Features
Has featureDrill-down analysis
Has featureFormatting capabilities
Does not have featurePredictive modeling
Does not have featureIntegration with R or other statistical packages
Has featureReport sharing and collaboration
Report Output and Scheduling Features
Has featurePublish to Web
Has featurePublish to PDF
Has featureOutput Raw Supporting Data
Does not have featureReport Versioning
Has featureReport Delivery Scheduling
Does not have featureDelivery to Remote Servers
Data Discovery and Visualization Features
Has featurePre-built visualization formats (heatmaps, scatter plots etc.)
Has featureLocation Analytics / Geographic Visualization
Does not have featurePredictive Analytics
Does not have featureSupport for Machine Learning models
Does not have featurePattern Recognition and Data Mining
Does not have featureIntegration with R or other statistical packages
Access Control and Security Features
Has featureMulti-User Support (named login)
Has featureRole-Based Security Model
Has featureMultiple Access Permission Levels (Create, Read, Delete)
Has featureReport-Level Access Control
Has featureTable-Level Access Control (BI-layer)
Has featureField-Level Access Control (BI-layer)
Does not have featureSingle Sign-On (SSO)
Mobile Capabilities Features
Has featureResponsive Design for Web Access
Has featureDedicated iOS Application
Does not have featureDedicated Android Application
Has featureDashboard / Report / Visualization Interactivity on Mobile
Application Program Interfaces (APIs) / Embedding Features
Does not have featureREST API
Does not have featureJavascript API
Does not have featureiFrames
Does not have featureJava API
Does not have featureThemeable User Interface (UI)
Does not have featureCustomizable Platform (Open Source)
Additional Features
Has featureReal-Time Messaging Platform
Has featureProject & Task Management
Has featureAppstore

Domo Screenshots

Domo Integrations

Domo Competitors


  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No

Domo Support Options

 Paid Version
Live Chat
Social Media
Video Tutorials / Webinar

Domo Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Countries:USA, Australia, Canada, Japan
Supported Languages: English, Japenese