Reviews (1-25 of 37)
- The fact end users can ETL data in a drag and drop UI instead of code is extremely useful.
- Processing. You can run through millions to billions of data pretty quickly being that its all on AWS.
- Visualizations. There are what seems to be 100's of chart types to chose from which allows each question to be answered in the most insightful way.
- Mr. Roboto. A new feature which give you insight/anaylsis into your data and reports (cards)
- Dataset management. If you rename a field in the dataset it breaks everything you built
- Better tables, pivot tables. Sometimes you just need to build a table and have some basic "excel" functionality
- For the marketing use case, Domo is second to none as they have connectors prebuilt for the most common toolsets used in marketing.
- The commenting feature in Domo allows users to have real-time dialogue to discuss observations and record a history of the WHY behind specific performance inquiries.
- Domo allows us to develop dashboards for key stakeholders, and roll up dashboards at the executive level. Alters allow real-time notification if a KPI is falling below or exceeding expectations so action can be taken immediately to correct or capitalize on opportunity.
- Our primary exposure has been to the marketing use case. I am not aware of connectors for operations or financial use cases but imagine that there is always opportunity to stay ahead of the curve on proactive development of connectors.
- From a sales perspective, it would be beneficial for Domo to develop a specific SOW for initial integration versus selling a bucket of hours. An SOW helps to define expected outcomes for integration and ensure the appropriate budgeting is in place to meet those objectives.
- As a reseller, I would like to have more visibility into the opportunity status for co-sell agreements [eg integration with Domo Salesforce instance to surface knowledge gathered to date.]
- The best solution for the marketing use case.
- Speed to market is incredible.
- Allows for more rapid expansion through the organization because of connectors, and does not rely on hiring analysts that have a specific skillset and typically an incredibly large/lengthy backlog.
Our departments have always struggled finding and analyzing the data to be able to make informed business decisions.
- Domo is very feature rich and has so many possibilities to present data
- The "Social Media" approach to Business Intelligence really draws people into the tool and makes collaboration easy
- Pushing data analytics to the Cloud takes the stress off the local network resources
- It was much more difficult of a learning curve for our users - so much so that some gave up and don't use the tool
- The tool is so expansive and high-tech that it really requires a dedicated person to manage the system
- The training was very lacking and should have been sold up front with much more options than after the fact.
If you have casual data ingestors, then Domo will be too difficult to successfully implement across an entire business.
We had one division where Domo really took off - this was largely due to the highly analytical personell there.
- Great looking interface
- Excellent support from Domo team
- Wide range of connectors available
- Sharing capability is impressive
- It would be nice if there was flexibility to scheduling the jobs in Domo workbench.
- A way to build a single card that will combine a sumo pivot table along with a graphical representation.
- Great user interface
- Flexibility with incorporating and using filters to parse through data
- Easy to export functionality
- Sharing of cards is sometimes a challenge where specific access rights have to be set
- With some reports there is a lack of flexibility with visualizing data comparisons between different time periods
- Sometimes data update speeds can be a little slow
Also before the CEO can now see Customer Tickets, see if they are closed out, and what are common issues occurring. Again, in real time.
- Presents a wealth of data you had to dig for before. Making datasets is easy using its Magic Tool.
- Very easily allows you to merge data together without having to know code, though it helps to have an understanding of how data works
- Domo makes it pretty easy to communicate inside the tool. They have something called Buzz, it's nice to not have to leave the tool and email someone. You can do it right inside Domo. You just have to make sure the person you are Buzzing has their notification settings set up to get messages
- I would also point out that their support is world class. They are very knowledgeable, responsive, and make sure you're issues are resolved.
- The backend is the Wild West. You have to make sure you document and annotate very well. Novices can't just go to town on the backend, it will wreak havoc on your data model
- There releasing a beta that will give us more functionality and less restrictions to dashboards. It should be arriving soon. Until then we are stuck with 3 sizes for their "cards" aka charts. It's not ideal, but knowing the fix is coming "soon" makes this less of an issue
- Knowing where datasets are used is also something that would be great to know. It's hard to get a visual idea of where your Customer Table is linked too. To the best of my knowledge you can't see the schema, like you can with Sisense or can in Salesforce
- It automates the data collection process well
- It helps visualize key data points
- It provides insights that we would not otherwise have
- Customer support sucks
- It is filled with tons of bugs. I encounter a new bug nearly every time I use it. I used to report them but it is so many now I don’t have the time to report each issue.
- Although powerful, it is pretty limited on some of its features. It can’t donthings that other BI platforms do very simply
It is not useful if you already have a good BI platform or are fine using excel’s report builder
- Connectivity: Domo can easily connect to most databases and data sources. They have a team that would help with your data connection, in case you need it.
- Speed: In comparison to other tools, Domo is reasonably fast. Of course, this will depend on a lot of things: the amount of data you are working on and your internet speed, since Domo is cloud based.
- User friendly: Domo is fairly easy to use. And you can access most of the data you want easily.
- Mobile: Domo is a great tool for mobile purposes. Their apps for data visualization are top notch!
- Access to all parts of the data: We needed to use SQL for certain types of queries, and that was a pain point since one a few consultants were proficient in SQL. It would have been awesome if all the data was accessible with just a few clicks.
- Machine learning: They are still a lit bit behind on integrating Machine Learning and AI models easily in their tool.
- Not for everyone: your company might already have another data visualization being used, so using another one might be a burden in terms of cost and making employees learn a new tool.
Domo is well suited if your company is trying to be more data-centric and it is pushing this idea to executive levels. Domo apps make easy for executives to visualize and have the information needed on-the-go.
I'd also argue that it is suitable for smaller companies trying to use a single tool for data analysis.
If you are trying to have a versatile and powerful tool for data analysis and analytics. Domo doesn't include more sophisticated data science models, or the robust visualizations of Power BI. Also, I'd argue that is not very appropriate for big organizations, since they tend to go to the bigger names (Microsoft or Tableau).
- ETLs - Domo has multiple ways to combine and compare data from different parts of the business, giving greater insight than a single report can.
- Visualizations - once you get your data ready, it has extreme flexibility and ease to quickly pull out the insights
- Integrations - pull data from the vast majority of top platforms as quickly as you can login
- The organization of pages and cards - it is often difficult to put cards where you want them, and to reorganize pages, and/or delete unneeded ones. Your view can quickly get out of control
- Organization of data flows and data sets - when looking at a dataset, it is difficult to navigate to the other datasets/transforms that go into it. While I can generally see where they are, it is not easy to traverse to where I need to work.
- Unspecified errors - while Domo often surprises by how much data and how many calculations it can do, quickly, and often without error, on the rare occasion it does error, I find myself wishing for more information than what is provided. Support answers, but is not extremely quick
Over the past year, we have started to use it more for our internal purpose and have it on our road map to do that more. However, the primary focus is to provide this BI tool to our clients.
- Attractive visuals with simple displays for the end user.
- The app is nice for users that are more on the go, which in our vertical is the case more often than not.
- Visualization tools for user are robust; it's super helpful to be building a card and be able to change things on the fly while seeing how it will affect the display users will be seeing.
- Since we use this as an external BI tool for our clients, there isn't a great way to manage all the data for them while limiting access so they don't see each others data.
- Since our use case is a bit different in that we use this tool for our clients, it does become challenging to turn off certain features that Domo offers that we don't want our clients to use. For example, doing a universal search allows our clients to see one another. It would be nice if there was a way to better manage separate instances of Domo more seamlessly.
Where we provide this to our clients, it can be a challenge to manage and customize everything while maintain a simple organization of the data and associated controls for user access.
- Very easy to build KPI cards
- Very easy to build pages for individual teams
- Easy to assign access to the right team members for appropriate cards
- Great support team
- Beast mode functionality could be improved with better training
- Formula number fields created in Domo should be able to be used as a summary number
- Currency fields from salesforce reports show up as text
- UI/UX is very slick
- Lots of options on the backend with robust tools to build dashboards from scratch
- Settings are persistent for each user
- Doesn't load very quickly - fairly bloaty
- Platform isn't fully baked and missing lots of features
- Has issues with stability
Review: "Domo: All in one BI/Analytics platform that will solve majority of your analytics use cases"
Domo is utilized to support almost every decision making in the organization, as we want to be a data-driven organization, everyone is encouraged to make decisions based on data. And Domo is the common place for us to have insights from data.
- Centralizing data/insights in a single platform. Domo supports hundreds of connectors for different types of data sources, and once the datasets are in Domo platform, they can be joined and available for slicing and dicing snappily.
- Self service. Once datasets are in Domo, users having access to that dataset will be able to easily build their own visualization for analysis and monitoring on their own. Users can also connect their own data (e.g. spreadsheets, .csv files) that can then further be joined with the available datasets.
- Collaboration. The possibility to have discussion *on the data* itself is amazing. Every single dashboard page and chart card has its own chat channel, where people can mention colleagues, attach images & files, both publicly (visible/readable by everyone having access) or privately (only specifically for mentioned users).
- Alerts, including near real time alerts. Domo allows alerts to be defined by any of the users having access, which can then be shared for others to reuse (subscribe to alert) as well. Domo delivers alerts via SMS, mobile app notification, in-browser notification and email. Powerful for executives who would like to be made aware when certain key metrics changes significantly.
- Insights on the go. Domo's mobile app is currently unparalleled by others in terms of insight consumption and basic exploration.
- Beautiful UI & UX.
- Able to handle large datasets. Our largest datasets are in the range of hundreds of millions records per dataset. In total we have more than 10 billions rows from hundreds of datasets.
- All in one platform. By pareto 80-20 principle, just by deploying and utilizing Domo well, you will get 80% of your data/insight use cases resolved.
- Support. Granted, most of our needs simply works without the need of support and issues rarely happens. However when it does happen, the response from their support team is painfully slow and it takes long to get through the layers of support teams when the issues are indeed advanced and can't be solved by their first layer of support.
- Data Catalog. Self service when ungoverned may result in mess. Domo offers great tools to display and manage datasets, pages, cards; however there is no proper Data Catalog that will allow us list and define datasets, pages, metrics, cards to help business users navigate the plethora of data and information in the platform.
- Real time / live queries. Currently Domo lives & breathes on datasets concept, whereby the snapshot of the data has to be imported into Domo first as datasets. While some other BI/Analytics tools works for live queries. These live query capabilities are needed for real time use cases as well as exploratory analyses. We're currently happy with "near" real time instead, whereby the datasets in Domo is refreshed every 15 minutes (the fastest frequency Domo currently supports).
- Centralizing data/insights from disparate variety of data sources.
- Collaboration between users, including across different departments.
- Self service analysis, slice & dice, for business users.
- Sharing of insights within the organization.
- Discussion on data itself. Every single page & card has dedicated chat channel.
- Insights consumption on the go. Domo's mobile app is best.
- Alerts on key metrics. Domo supports alerts into SMS, mobile app notifications, emails.
- Joining different datasets from various data sources allowing wider perspective on insights. And this is very user friendly for business users to do this themselves.
- Able to connect to hundreds types of data sources, from databases to web cloud apps.
- Handling large datasets. Our largest datasets are in the range of hundreds of million rows.
- Live queries analysis. There are many better tools for this purpose, Domo currently requires import of data first before analysis can be done.
- Ad-hoc exploratory analysis where dataset needed is not yet fixed/clear.
- Navigating plethora of data. Domo needs to come up with Data Catalog as a feature.
- Advanced visualizations.
- DOMO has a very simple and intuitive interface that allows user without much experience to build and interact with cards.
- DOMO provides a platform for managing all BI, reporting, data analysis, etc. functions, from ETL to charts to social. This allows users to work easily within a single environment, improving adoption, learning curves, and value.
- DOMO has a great ETL tool called Magic that allows users with no SQL skills to join and manipulate data in a variety of ways, using drag and drop methodologies and a simple interface. The value is immense because it means users don't have to rely on IT programmers to prepare their data and get the answers they need.
- DOMO lacks more advanced Admin functions for managing data sets, calculations, users, etc.
- DOMO needs to improve their data upload application, used to pull data from on prem data sources and upload to the DOMO cloud. It lacks functions to manage a large number of jobs and needs a better scheduling tool.
- DOMO has a mobile app, that is pretty good, but certain types of cards and features are not supported in the app. This creates extra work and is a drag on the user experience.
DOMO does not work for organizations who simply want a few basic reports that can be automated as it does not leverage DOMO's strengths and unique features.
- Domo handles the ETL process with smooth efficiency
- Visualization of data
- Clean UI
- Content sharing; extracting data into automated emails
- Integrated statistical analysis; Domo has hooks to R but it would be nice to have more of what R provides integrated into Domo
- Ease of use. As a tool it's comfortable, approachable and forgiving. If you have a tool that end users can dive into without fear, and create and think and collaborate, without training, without hand-holding, you quickly realize how rare and important that is. You'll need more licenses than you think because of how fast user adoption is.
- Speed of implementation. You can go from 0-60 faster than a Tesla. We were up and running in weeks, with live working dashboards sourced from a mixture of external and internal data sets.
- Sharing and Collaboration. In addition to getting internal departments to collaborate and share insights around their data, we quickly realized how easy it would be to provide analytics to our customers and partners. Everything is in place to setup external secure analytics portals to outside parties, and it's a game changer.
- Data quality. Remember those days of building exception reports to call out data issues that no one wants to take ownership of? With Domo I ended up with crowd sourced data quality that grew organically from users finding issues, and building cards to highlight those issues. A simple alert to the manager/owner of that upstream process, or to the users names showing up in relation to the issue, have not only helped us shine a light on significant issues, but has resulted in users being aware of the downstream impacts and in some cases enables them to manage their own data quality. Makes for a great segue into those data governance initiatives when you have dashboards showing how dirty or clean your data is.
- It would be helpful if we could filter (using the page analyzer) for the report side variables (beast mode calculations). But it's probably in the works.
- Being able to use variables in card titles would be useful when we're building cards and dashboards that are dependent on row level security (PDP).
- Debugging Beast Mode calculations would be super helpful, when you're trying to figure out what's wrong with your statement.
- Report Scheduling was missing, but it's getting released to everyone in the next week or so.
- Domo allows you to analyze data in different views to tell a complete story.
- Domo allows users to share reports directly in presentations and manipulate data in real time.
- Domo allows collaboration on data and building cards between team members which is helpful in a global organization.
- The back end of getting the data into the tool can be a bit complex... its not as user friendly for non-technical users.
- Combining multiple databases together into singular data sets that can be used for visualizations.
- Store large amounts of data in ways that cannot be done within our databases due to the snapshot like functionality.
- Automate reports so you can set and forget it. Saving you time from having to rebuild a report every few days if it's an ongoing thing.
- Filters that support aggregations is the #1 issue I have
- There are tons of connectors built for applications from Microsoft Access to social media accounts. You can pretty much connect anything to Domo via a connector or ODBC connection.
- Easy for users to find the data they are looking for. From being able to create custom pages for departments/users to search functionality, Domo makes it super easy to find the data you are looking for.
- Creating the 'cards' is easy. Once a dataset is created, visualizing your data is drag and drop.
- The workbench tool is great but can be quirky when copying an SQL query that created an SQL Developer. It seems to find invalid characters when there aren't any.
- It lacks built-in reports that can be used to manage the datasets and cards within Domo.
- Lots of connectors that are great, but the ones for Oracle and Access don't seem to work the best. An ODBC connection is the best way to connect those to Domo.
- non-tech savvy user friendly
- easy drag and drop feature
- various available data connectors
- task management feature, i.e. for assigning tasks
- good data access privilege
- increases site response time, since the site takes time to load
- Domo imports data-sets from the connector and treats it like CSV format, which gives us problems on importing irregular data types (e.g. fields with JSON format)
- more tutorials and how tos, especially on data-set management best practices
- Visualizations are the best part about Domo.
- Cloud access to everything.
- Layout is intuitive and easy to use!
- Cannot do SQL runs. This makes it heavily reliant on your engineering team to retrieve data.
- No customer support unless you pay more. It's pretty pricey.
- It's sooo expensive!
Domo works best when your data has access to API feeds, otherwise, good luck...
- Data visualization, with customized graphs & charts
- Data manipulation, combining multiple data sources & cleaning up
- Live data analysis, updating charts using live data
- Collects and combines data from multiple sources and automatically collects into master tables to build visualizations and gather insights
- Excellent support center, support staff, and training tools
- Not for the faint of heart! Even if someone else implements for you and builds out initial data tables, you'll likely need SQL skills to build complex visualizations or to make any changes to your data structure
- Steep learning curve - not everything in the card editor (used for editing graphs & data visualizations) is intuitively located
Domo Scorecard Summary
Feature Scorecard Summary
Domo's Business Cloud is a full self-service business intelligence (BI) software that promises to bring all of your business data together in one platform. According to the vendor, the Business Cloud can help organizations automate reporting, turn data into intelligence, and help executives make faster better-informed decisions.
According to the vendor, companies can use Domo to:
- Connect to Any Business Data
- Get Powerful Analytics & Insights
- Generate Robust Visual Reports
- Manage Data
- Send Messages in Real-Time
- Manage Projects & Tasks
- Download or Develop New Apps
Domo Support Options
|Video Tutorials / Webinar|
Domo Technical Details
|Mobile Application:||Apple iOS, Android|
|Supported Countries:||USA, Australia, Canada, Japan|
|Supported Languages:||English, Japenese|