Customizable dashboards (72)
Report sharing and collaboration (72)
Drill-down analysis (71)
Formatting capabilities (70)
Entry-level set up fee?
- No setup fee
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Domo's Business Cloud is a full self-service business intelligence (BI) software that promises to bring all of your business data together in one platform. According to the vendor, the Business Cloud can help organizations automate reporting, turn data into intelligence, and help executives make faster better-informed decisions.
According to the vendor, companies can use Domo to:
- Connect to Any Business Data
- Get Powerful Analytics & Insights
- Generate Robust Visual Reports
- Manage Data
- Send Messages in Real-Time
- Manage Projects & Tasks
- Download or Develop New Apps
- Supported: Administration via Web Interface
- Supported: Live Connection to External Data
- Supported: Snapshot of External Data
- Supported: In-memory data model
- Supported: Multi-Data Source Reporting (Blending)
- Supported: Data warehouse / dictionary layer
- Supported: ETL Capability
- Supported: ETL Scheduler
- Supported: MS Excel Workbooks
- Supported: Text Files (CSV, etc)
- Supported: Oracle
- Supported: MS SQL Server
- Supported: IBM DB2
- Supported: Postgres
- Supported: MySQL
- Supported: ODBC
- Supported: Cloudera Hadoop
- Supported: Hortonworks Hadoop
- Supported: EMC Greenplum
- Supported: IBM Netezza
- Supported: HP Vertica
- Supported: ParAccel
- Supported: SAP Hana
- Supported: Teradata
- Supported: Sage 500
- Supported: Salesforce
- Supported: SAP
- Supported: Google Analytics
- Supported: Pixel Perfect reports
- Supported: Customizable dashboards
- Supported: Report Formatting Templates
- Supported: Drill-down analysis
- Supported: Formatting capabilities
- Supported: Report sharing and collaboration
- Supported: Publish to Web
- Supported: Publish to PDF
- Supported: Output Raw Supporting Data
- Supported: Report Delivery Scheduling
- Supported: Pre-built visualization formats (heatmaps, scatter plots etc.)
- Supported: Location Analytics / Geographic Visualization
- Supported: Multi-User Support (named login)
- Supported: Role-Based Security Model
- Supported: Multiple Access Permission Levels (Create, Read, Delete)
- Supported: Report-Level Access Control
- Supported: Table-Level Access Control (BI-layer)
- Supported: Field-Level Access Control (BI-layer)
- Supported: Responsive Design for Web Access
- Supported: Dedicated iOS Application
- Supported: Dashboard / Report / Visualization Interactivity on Mobile
- Supported: Real-Time Messaging Platform
- Supported: Project & Task Management
- Supported: Appstore
|Mobile Application||Apple iOS, Android|
|Supported Countries||USA, Australia, Canada, Japan|
|Supported Languages||English, Japenese|
Frequently Asked Questions
- Interactive platform.
- Connectivity with other apps.
- Collaborative work.
- Easy to manage data visualisation.
- Built-in formula/code editor (Beast Mode) to enhance chart creation.
- At first, it is hard to get a hang of some of the more complex charts such as gauges. The guides are ok but hard to follow along and are just blocks and blocks of text. More interactive videos would be helpful to support the already existing material.
- Making bar graphs, the ability to choose the date points for each axis.
- Making pie charts, having multiple options for visuals.
- Reporting trends and seeing the data as it progresses over time.
- User friendly, Domo offers lots of modules to learn the program.
- Domo at first can be an little overwhelming with all its capabilities, I would advise maybe a tutorial starting with smaller options with lower data points.
- The Domo university isn't very user friendly. I tried to sign up for modules and it was very glitchy.
- I feel I learned more by just playing around in Domo rather than sitting through the Domo university
I am not sure if this was something on our end or Domo's end. But haven't had any other issues yet that required additional support from Domo.
- Connects with other apps.
- Enables data visualization.
- Provides insight into customer behavior.
- Wish all of our users could have an account.
- Easy-to-understand user interface
- Connecting with other software and data sources
- Communication capacity among users
- Processing could be slow for very large datasets.
- Pivot table functionality is limited.
- It could use more data connectors to other software.
- The interface is easy to understand and use.
- Monitor company data on the go at any time.
- CRM data and web analytics.
- The cost of the software is pretty high.
- Not as visually appealing as other software out there.
- I wish they sped up the process of rolling out new features.
- All your data is in one place.
- It was way more user friendly than complex platforms like Salesforce.
- It has a variety of dashboard formats and creates easy-to-read reporting so we can track RFP statuses, wins/losses, revenue, etc.
- It can be timely to build out custom reports.
- It is very costly.
- Track assigned tickets
- Shows ticket details for what was assigned
- Logs when the ticket was sent to the user via our dialer system
- Often hard to run reports with
- Sometimes tickets will not show up in the system at all
- Data analysis
- Data manipulation
- It is really easy to pick up and use. New users will not have difficulty jumping right in.
- Mobile version is terrific. One of the better designed business softwares when it comes to mobile usage.
- Fantastic visualizations. Great if you are a data geek.
- Very flexible, can fit a wide variety of use case scenarios.
- Pricing. It is rather expensive and I would like to have seen more flexibility.
- The end user experience within Domo is exceptional. The UI and metrics and clean and easy to read while also being very versatile and useful.
- The platform is very easy to navigate and find the dashboards that you need.
- The mobile app is the best in the industry. If you need a good mobile experience for your users, Domo is hands-down the way to go.
- BI is all about data accuracy. I'm not sure what they deal is but there have been some data inconsistency on our Sales dashboards which has caused us to often not fully trust the numbers being displayed. This could be fully on our side and how we are pulling the data but it's worth mentioning.
- I think Buzz is a gimmick. No one ever uses it. If we need to communicate with do it over Slack. I don't find it very valuable to have a communication tool within the BI platform. Maybe other businesses like it but it just gets in the way for me.
- It is very expensive which often puts it on the chopping block when we are looking to cut costs.
- Consolidates data from different sources
- Makes it easy to review data without having to pull new reports all the time
- Ease of use with filters and exporting
- I do not build the reports and dashboards myself, I typically request for that info but it would be nice if it were more user friendly.
- Domo is very good at meeting multiple needs. It is a warehouse cum ETL cum Visualization platform, eliminating the need for various systems talking to each other.
- Provides multiple options for ETL i.e. drag and drop ETL (Magic ETL), MySQL, and Redshift.
- Has a wide range of data connection—over 600 data connectors, Excel Add-IN, ODBC connectors, etc.
- The visualization definitely needs improvement.
- Search capability on the platform is very rudimentary, not useful at all.
- More option can be provided in customizing user profiles.
- Data aggregation.
- Great interface.
- Sometimes slow.
- Helps us spread information to different teams.
- Connects multiple platforms.
- Complexities of linking applications together.
- Hard to customize for specific needs.
- Agility when creating graphics.
- Locate and add customer usage information, as well as sales and renewal goals, all the raw data that I can handle and combine to create some data sources that are very useful for our departments.
- Private chats.
- Sometimes it can be a bit complicated to configure the connectors between different sources.
- Data Aggregation
- Drill Down
- Custom Visualization
- Steep Learning Curve
- Predictive modeling
- Exceptional Transform area of the platform - any/all raw data can be manipulated and combined to create datasources that are very useful for our departments.
- Visualization layer is clean and is very business presentable. Its simple but includes depth. Visuals can be created/used by all roles throughout our firm, its not limited to analysts.
- Ability to communicate and talk about insights in the data - the communication tool is exceptional. I can @ mention specific users to bring attention to a discovery. I can start a private chat. I can annotate and communicate what I am seeing. I love it.
- Mobile experience is excellent. When I am on the road i can actively monitor and engage with my team due to my Domo dashboard on my mobile device. Its amazing to run the business and not worry while away from the office.
- Some user experience issues need to be addressed - but full features? Domo tends to do an excellent job when it comes to feature set.
- Connecting Data - Domo has a variety of connector, including Google Sheets, so practically all data can be inputted and correlated across a company.
- Visualization - Domo has the ability to create a number of visualizations.
- Calculated Metrics - In Domo you can create your own metrics using existing ones and manipulating them with formulas.
- Intuitive ETL's - Domo's ETL function is pretty straightforward and easy to learn. I personally think the layout it fun to use sometimes.
- Copying Reports - In Excel or Google Sheets, I like to make copies of similar reports and modify them as necessary for users. In Domo, makes copies of reports (called cards) but all copies are connected. So if you adjust the copy, it changes the original. This means a user has to recreate the report from scratch and then adjust it.
- Unforgiving SQL - Domo does allow users to write their own SQL codes, which is great. However, Domo's SQL code is pickier than the other SQL database I've used (Metabase).
- Text Alerts - Domo's alerts aren't always the smartest. Some of my dashboards are about the sales teams monthly performance and I get notified when there is a change of more than 20%. I always get notified at the start of the month that reports have changed from 'x' number to zero. This is expected because it's a monthly report and I hate getting texts about it. The only reason I don't term them off so I can be aware if something breaks in the middle of the month.
- Data visualization.
- Ease of filtering/drilling down to data.
- Would be nice to have a wizard to help design the best visualizations.
At Daltile, we are able to provide electric cost to plant controllers as soon as ERCOT publishes it intra-day, sales to a ticket line to all the field, and hundreds of other metrics. Our sales dataset is designed to answer any question you could ask about what is selling, where and through what avenue. There are 1500 plus cards driven off that dataset alone to give people across the company the view of sales that they need.
The ultimate advantage of Domo is that it is both a data warehouse and for visualization. Power-users in each department can build cards and data for their own teams without programmers. Build the sales dataset once and anyone can build off of it. You do not build one-off reports, you build views of the data as you need them. Cards take a few minutes to build after the hard work of building the underlying dataset is done. People are not spending hours each week building the same report over and over. IT is freed up to work on more important things and so are analysts.
- Build once. modify, reuse, and stop doing the same thing over and over.
- Everyone is working from the same page/dataset.
- Super easy to get data in and out of Domo.
- Huge datasets can be challenging. Dataflows that move hundreds of millions of rows can take a very long time.
- Domo needs a native SAP connector. Third party products like CData are severely limited in their ability to extract data from SAP
- Domo can get too focused on the next whiz-bang feature and neglect improving core functionality that might not get as much wow factor.
Dealing with more than a couple hundred million rows of data will be challenging. You will need to engage their development teams to move data fast enough with that kind of volume. That said, they have been hugely supportive and created custom solutions to help us get our reporting out in a timely fashion.
- Domo is flexible, making it easy to integrate a number of datasources quickly.
- Domo's UI is nice and friendly to business leaders.
- Domo's integration with R/Python is a game-changer.
- Domo Buzz is annoying and not helpful.
- Building cards is easy, but as technology improves I'd expect things to get even easier to build.
- I'd like to see more investment in the R/Python integration.
- Domo allows for a high level of flexibility in reporting by allowing me to customise reports based on a variety of factors over time. Because it updates in real time I can monitor results as evaluations are received.
- Domo is simple and intuitive to use; the value of the outputs drives my interest in continuing to engage with Domo since it provides useful data quickly and easily.
- Domo allows me to generate easy-to-read reporting to share with a wide range of stakeholders, quickly and accurately. The data can be exported in many formats allowing me to customise what I need for any given application / use.
- I am satisfied with Domo just the way it is.
- Domo provides seamless drill downs that allow users to dig into the details of the data, but also lets the card owner protect their more sensitive data with data permission settings which is invaluable.
- Domo offers graph types for any data visualization need that you may have.
- Domo includes a description field in which the card owner can list the objective of the card, write instructions to the user on how to use it, list out the caveats that go along with each card and describe how the card was created and filtered.
- I would like to be able to apply simple formulas in the data labels / hover labels (i.e. divide 2 measures to get a ratio)
- Auto save feature would be nice
- Text formatting in the Description text field
- Visual representation. Domo allows each user to graph data sets for an easy, quick glance at how a particular metric is performing.
- Customization. Domo allows you to set up your home pages to allow for quick access to the cards that you use most.
- Fully functional phone App that integrates all the functionality of the desktop site.
- Updates. It would be great if Domo could update more frequently, especially in the training aspect, as it seems to lag considerably. Ultimately, real-time refresh rates would be ideal as with Club and sales.
- The integration with "Reflexis." Having the ability to see the status of said task managers would help keep the finger on the pulse of where we are at with various Reflexis tasks/recalls, etc....
- Better filter options in sales within departments. For example: when pulling top 50 or 100 sales items, there is no need to see Gift card sales. so the ability to filter by sub-department or request sub-departments would be great.
- Training. I would love for Domo to do live training via webex to highlight functions that Domo can do. I imagine there is an entire world of functionality out there just waiting to be used, but a lot of the time we do not have the time to find it.