Directly vs. Ticker

Directly

Directly

2 Reviews and Ratings

Ticker

Ticker

1 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Directly	Score 6.4 out of 10	N/A	Directly’s crowd platform harnesses thousands of independent experts and AI technology to automate common customer questions and deliver customer service that consumers love. The vendor states companies like Airbnb, Microsoft, and Samsung partner with Directly to improve the customer experience, boosting CSAT by 20% while reducing contact center volume and saving millions per year. Directly is based in San Francisco and backed by Microsoft’s M12 Ventures, Samsung NEXT, True…	N/A
Ticker	Score 9.1 out of 10	N/A	Communications Platform as a Service that integrate channels as WhatsApp Business API, Messenger, Instagram and more. Ideally for business of customer support, marketing and sales. Companies can automate process to personalize communications with their customers through API o webservices. Currently Ticker have integrations with HubSpot, Salesforce and more CRM. Ideal solution for customer support, marketing and sales operations that need to enhance the first contact with their target audiences.	$9.99 per month per user

Pricing

Directly

Ticker

Editions & Modules

No answers on this topic

Advanced: $9.99
per month per user
Business: $19.99
per month per user
Enterprise: $25.99
per month per user

Offerings

Pricing Offerings
Directly	Ticker
Free Trial
No	No
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	Yes

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

—

For Enterprise plan is necessary minimum user per month. It start for 5 users.

More Pricing Information

Community Pulse
	Directly	Ticker

Best Alternatives
	Directly	Ticker
Small Businesses	Front Score 9.2 out of 10	Telegram Score 9.0 out of 10
Medium-sized Companies	Quadient Inspire Score 9.5 out of 10	Telegram Score 9.0 out of 10
Enterprises	Quadient Inspire Score 9.5 out of 10	Telegram Score 9.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Directly	Ticker
Likelihood to Recommend	7.0 (1 ratings)	9.1 (1 ratings)

User Testimonials
	Directly	Ticker
Likelihood to Recommend	Directly Software, Inc. It is well suited for customer experience service management but, it should focus more on a support system. Incentivized Abhay Ranjan Founder Read full review	Securitec Ticker is an ideal omnichannel platform for customer service, marketing, and sales. In addition, it allows my business to always be connected thanks to its chatbots. But, it would lack the voice channel to have better contact with customers who are waiting for an order or who had a problem during their purchase. Incentivized RM Ricardo McCubbin Co-Founder Read full review
Pros	Directly Software, Inc. customer messaging management IVR Branding Incentivized Abhay Ranjan Founder Read full review	Securitec WhatsApp Multi Agent Chatbot integration Conversation routing Chat data analysis Incentivized RM Ricardo McCubbin Co-Founder Read full review
Cons	Directly Software, Inc. support moderation termination process Incentivized Abhay Ranjan Founder Read full review	Securitec Sending images with chatbots App for IOS Phone calls Incentivized RM Ricardo McCubbin Co-Founder Read full review
Alternatives Considered	Directly Software, Inc. Directly is more user-friendly and provides an easy interface. It's help desk software and chat support is very interactive Incentivized Abhay Ranjan Founder Read full review	Securitec No answers on this topic
Return on Investment	Directly Software, Inc. increased branding increased numbers of customer increased customer loyalty Incentivized Abhay Ranjan Founder Read full review	Securitec Savings in workers hiring Avoid customer abandonment Boost my loyalty strategy Incentivized RM Ricardo McCubbin Co-Founder Read full review
ScreenShots		Ticker Screenshots