TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Discourse

    Score7.1 out of 10
    N/ADiscourse is a community management and moderation product.

    $20

    per month

    SnapComms

    Score6 out of 10
    N/ASnapComms is a provider of internal communication software, used by 2.5 million employees in 75 countries worldwide. Designed with all workplaces in mind, the software bypasses email to inform and engage employees. Dynamic, visual tools aim to get improved message readership over desktop, digital display, and mobile, whether staff are working from home or the workplace. Customizable features are designed to ensure staff see messages at the right time, every…N/A
    Pricing
    DiscourseSnapComms
    Editions & Modules
    Starter
    $20
    per month unlimited members and 2 staff
    Pro
    $100
    per month unlimited members and 5 staff
    Business
    $500
    per month unlimited members and 15 staff
    Enterprise
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    DiscourseSnapComms
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Pricing starts from 100 employees. Pricing can be found on the SnapComms website
    More Pricing Information
    Best Alternatives
    DiscourseSnapComms
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    Higher Logic Thrive
    Score8.9 out of 10
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    Score8 out of 10
    Medium-sized Companies
    Higher Logic Vanilla
    Score5.5 out of 10
    Workvivo
    Score9.4 out of 10
    Enterprises
    Verint Community
    Score10 out of 10
    Workplace from Meta (discontinued)
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DiscourseSnapComms
    Likelihood to Recommend
    8.9
    (3 ratings)
    8.0
    (1 ratings)
    User Testimonials
    DiscourseSnapComms
    Likelihood to Recommend
    Civilized Discourse Construction Kit Inc.
    [Discourse is by] far the best online forum platform in the industry. It may be a little pricey for people looking for a cheap option for their hobby forum, but for any type of business that relies on a forum, the pricing is more than fair.
    Incentivized
    Read full review
    Everbridge
    If you need to communicate urgent or timely messages to a specific group is users or computers, then SnapComms is ideal. It is perhaps not so useful to use it as a training delivery tool, but you can use it to send out newsletters or messages that contain a link to a training source.
    Incentivized
    Read full review
    Pros
    Civilized Discourse Construction Kit Inc.
    • User Privileges : Teams, Trust Levels, Moderation, Private and Public Threads make it possible to have as much transparency, privacy or power decentralization as one wishes.
    • Gamification: Badges and Achievements can be customized for User Activity and frequent readers and writers.
    • Mailing List mode: Users can choose to use forum threads without the User Interface by subscribing via mailing list mode.
    Incentivized
    Read full review
    Everbridge
    • Clear and direct messaging
    • Groups and targets users
    • Small footprint on PCs
    Incentivized
    Read full review
    Cons
    Civilized Discourse Construction Kit Inc.
    • Some configuration UIs are difficult to follow
    • Not well-suited for managing workflows (grant management as an example)
    • Bulk operations across multiple threads either impossible or difficult to figure out
    Incentivized
    Read full review
    Everbridge
    • Auto update of the client silently
    • Better data capture for statistics
    • One-time licensing
    Incentivized
    Read full review
    Alternatives Considered
    Civilized Discourse Construction Kit Inc.
    Vanilla's mobile functionality was downright awful and it felt like it was stuck in the 2000s. While they have similar features, Discourse blows them away in almost every department. We don't regret switching at all.
    Incentivized
    Read full review
    Everbridge
    No answers on this topic
    Return on Investment
    Civilized Discourse Construction Kit Inc.
    • Community Members are eager to jump into the discussion.
    • Conversations can be tracked easier without the risk of being lost in a sea of messages as people tend to construct their posts more carefully than on any workspace messenger.
    • It's open source and configurable with many other add-ons to help integration with other services.
    Incentivized
    Read full review
    Everbridge
    • Positive reduction of phone contacts with Retail estate
    • Positive view on target audience
    • Positive improvement via the statistics provided by the tool
    Incentivized
    Read full review
    ScreenShots

    SnapComms Screenshots

    Screenshot of Employee Mobile AppScreenshot of Newsletter productScreenshot of SnapComms Content ManagerScreenshot of Lockscreen ProductScreenshot of Screensa