DispatchTrack vs. HERE Technologies vs. Trimble Fleet Mobility

It fits all our requirements in terms of map services we wanted to implement on our global websites

Incentivized

Appian is well suited for optimization of routes and contrary to what Appian claims, it is not well suited for scheduling.

• map based identification of the next available distributor
• definition of starting point on the map based on the IP location of the user

Incentivized

• Appian is excellent for use in both the analysis arena and ongoing operations support. The speed to solution and quality of solution is at the top of the market.
• The configurability of the system gives the user the flexibility to address almost any route problem imaginable. Analysts have the ability to recreate the "world" to fit their customer's needs rather than forcing the customer into a predetermined framework.
• The installation of the software is flexible and can be structured to fit any work group's format, from a centralized core to a distributed mobile analysis team.

• API functionalities could be more userfriendly or the documentation could be enhanced

Incentivized

• Transit times are sometimes inaccurate/inconsistent.
• Software can slow down as a route file undergoes many changes.
• Large quantity of input files can sometimes create confusion/inconsistency when route files are shared by multiple users.

Many issues with the system and I will probably recommend other type of software if the question arises. Because of the investment my company has made, I will use the system for now.

It is easy to implement and is in line with our corporate security requirements

Incentivized

Appian was best suited for an analysis environment both functionally and from a cost structure standpoint. Other packages are targeting ongoing operations and their cost structures reflect that goal. The purely analytical environment can underestimated in these situations. There is definitely a need for non operation specific analysis tools in the marketplace.

• It supports our business as it directs our customer to the right distributor in place

Incentivized

• Improved service to customers by being more aware of ETA's and how they relate to each store's receiving hours.
• Reduced transportation costs in dynamic environment where routes are optimized daily using Direct Route.
• Better customer service to field by generating e-mail notifications for following day's ETA's, along with notifications when trips are behind schedule.