D&B Finance Analytics

We have had several large opportunities with longer durations of the payment cycle, and by being able to see trade data and business health, we were able to determine that the risk involved with waiting longer periods for payment wasn't a deterrent to the opportunities. It is beneficial to have an idea of how the customer generally pays and their financial health, since things could change after months of doing a job, so you can estimate their business state at the completion of the project.

Incentivized

• Custom Scores
• Finding Companies through Search or Advanced Search. It's got an easy search bar. And then for example, we have companies all over the world that come to us. And so we can just choose the country, for example, and then write the name in there and it'll bring up a lot of different companies that maybe are exactly that name or close to that name. And when we see what we believe to be the actual company, we can click on it and then know whether they are credit worthy.
• Great UX on the website - fast and easy to use. The speed with which it operates is really terrific and very important for us because we usually have to make that decision right away.
• Using something as objective as a numerical score simplifies decisions about offering credit. We have to make a decision usually on whether to offer credit to an advertiser quickly. So what's wonderful about the process is that we don't have to be searching around on Google or any kind of review site and then try to discern whether they're credit worthy. We simply open up the D&B Finance Analytics tool.

Incentivized

• Updates on smaller firms are often spotty, and often we're notified or find out about substantial changes (e.g., location, management, et al., well before these turn up in their report.
• It would be nice to have forms automatically submitted when the return key is used; this is a nice shortcut instead of mousing over to the Submit button, and was present in earlier iterations.
• The ability to tailor automatic sign-outs. Often I'm working on a specific customer, and I go back to start another a few minutes later, and find myself logged out. Automatic sign-outs were for a longer time span previously.

Incentivized

D&B Finance Analytics reports have just about everything. You can see a full company profile including legal forms, history records, employee count, years in business, paydex scores, delinquency scores, viability ratings, state of incorporations, naics codes, CEO or business owner names, etc. There is a lot that pulls up in this report

Incentivized

I would you rate the D&B Finance Analytics's overall usability a 9 because it is super easy to use. The only reason for a 9 is there are a lot of features that I didn't realize were there and was not sure how to actually use them or what kind of information I could get

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FOR THE MOST PART IT IS ALWAYS AVAILABLE. ON RARE OCCASSIONS i HAVE TROUBLE ACCESSING BUT AFTER I SUBMIT AN ISSUE IT IS CORRECTED

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I rate the performance very good. The report loads quickly and downloads in a reasonable time frame given the extensive complexity of the report. I've never had an issue

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The customer support service team is very good and very knowledgeable. The customer reps are also helpful and quick to answer back when I send them an email or need to call them for additional help if I can not find it on my own. The whole D&B community is awesome on how they treat the customers.

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The online training was worth it. We did an online training with our team and an account rep from D&B. They walked us through the entire interface and answered all of our questions.

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I was not involved in the integration.

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D&B has a cleaner user interface than the other credit reports we've used. The site layout is simple to navigate, making it easier for our team to quickly locate the correct customers, review their reports, assess credit scores, and monitor the risk alerts without having to dig through cluttered menus.

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AT THIS PARTICULAR TIME, WE ONLY USE IT TO MAKE A DETERMINATION ON CREDIT. NO OTHER DEPARTMENTS HAVE ACCESS TO PROGRAM OTHER THAN ACCOUNTING

Incentivized

• More or less improved efficiency in our Bank's underwriting process, but new deals have been slow as the economy worsens
• We haven't been creating much new business due to the environment we are in and the position we are in as a regional bank
• It will continue to strengthen our credit risk assessments

Incentivized