Docebo is a SAAS/Cloud platform for e-learning, also known as a learning management system. Docebo is available in 30 languages. While the primary users of Docebo are midsized companies, it is also assessable for large companies and SMEs.
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Domestika
Score1 out of 10
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Domestika is a online community where creative experts share their knowledge and skills through professionally produced online courses.
Docebo fits both internal and external learning management. It is able to mold itself based on varied use cases. Whether you're HR focused on centralizing all training or marketing focused on reseller/business partner training, the system is able to handle that type of workload. However, as flexible as the system is, there are parts of it that require workarounds (such as its internal reporting system). The data, in itself, is clean, however, the pre-built dashboards are not as good as Power BI or Tableau
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Domestika is very well-suited to the business and creative worlds today. They offer relevant, good quality courses.. Why they've chosen to use fraudulent business practices doesn't make any sense to me since they have a good product.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Issues with latency. Once training is complete, it takes a while for it to show up in personal records. This can lead to frustration sometimes when one training is a prerequisite for another.
LMS admin cannot proxy into another user's account.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I canceled my subscription after the first year. I have an email that my subscription was cancelled, my account also says the subscription was canceled, yet they charged me $349 for renewal.
I originally paid for a one-year subscription via PayPal. Although I canceled the renewal before the term ended, the company bypassed my PayPal account entirely and charged my linked credit card directly for a second year. Because this transaction was processed outside of PayPal’s system, PayPal has no record of the charge and cannot assist with a dispute. I am reaching out to resolve this unauthorized direct charge immediately.
They make it difficult to connect with customer service. It sends you to statements that basically say they don't issue refunds. It's very dicey how this is set up.
It was somewhat easy to navigate, I still think that the UX could be better designed. I just thought that it was also hard to find course using the search feature. I still think its one of the better LMS I have seen, but I prefer Litmos over Docebo LMS
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I am giving them a 1. I can't get past the fact that they charged me for a second year even though I didn't renew my subscription. I have access to all the classes I purchased, and that's all I need. I can't give you any more positive feedback than I have because I'm so disappointed in how they handle customer service. Thousands of people have had the same experience.
The service is very slow often taking months to resolve issues. The CSM program is poor, with ill knowledgeable people not well trained in customer management with a lack of good follow through. This has been independently observed by several of our Super Admins as well as customers at their annual meeting. They say it has to do with growth, but this has been the case for years.
We replaced cornerstone with Docebo [Learning Suite] mainly due to the user experience and the navigational friendliness it offered to our employees. We used to struggle to explain to employees how to find their transcript and where assigned learnings were located and now in Docebo, this is a very simple process. If your organization takes advantage of single sign on, you can use an embedded deep link to make it even simpler.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Our candidates were 30 percent more likely to get hired
Our candidates can cover almost 100% percent more content as they can learn on demand. My candidates are switcher rather fresher. Scheduling live learning sessions during office time was inconvenient for them
Our clients were angry why were we hiding these new candidates for so long🤣
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
