Docker vs. Survicate

You are going to be able to find the most resources and examples using Docker whenever you are working with a container orchestration software like Kubernetes. There will always some entropy when you run in a container, a containerized application will never be as purely performant as an app running directly on the OS. However, in most scenarios this loss will be negligible to the time saved in deployment, monitoring, etc.

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Survicate is well suited for very basic intercept polls and is less suited for more complex surveying tasks (e.g., anything more than basic skip-logic or surveying niche cohorts) and longitudinal surveying (e.g., comparing responses from the same or similar cohorts year over year).

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• Packaging of application to limit the space occupied
• Ease of running the application
• Provide multiple ways to handle the application issues and integration of different components like pipeline, ansible, terraform etc

• IMO, the strengths of feedback lite is what it is called for - 'lite"... it is basic, simple, and easy to set up and use.
• Especially should be mention that it is easy to set up, and you can have it working in less than a few hours.
• Reliable - I don't remember even one "problem" or an issue we experienced with it.

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• Docker hub image retention policy can be relaxed
• Docker hub policies can be more developer friendly
• Docker CLI help section can be improved
• Image and container storage (local) management can be optimized

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• In my opinion, inconsistent and visually unappealing survey visuals (e.g., NPS and cSAT questions look completely different from each other, creating a disjointed visual experience)
• Poor customer service (in my experience, issue resolution can take weeks)
• Lack of clarity around API & other technical capabilities requiring engineering assistance
• Very limited maximum response limit per month

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We use Survicate for now, over 7 years, and the tool is being constantly improved. New features and products has been introduced over the years. The team listens to our feedback we sometimes share, and improve the product based on that. We really appreciate being supported by the Customer Success, all the insights and help we got from them. And even though they introduced many new features over the years, the tool still remained super easy to use, even from new employees that join our team

I have been using Docker for more than 3 years and it really simplifies the modern application development and deployment. I like the ability of Docker to improve efficiency, portability and scalability for developers and operations teams. Another reason for giving this rating is because Docker integrates CI/CD pipelines very well

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It's rare to use products that offer wide range of features, and yet are really ease to use. Over the years, the product has changed a lot, they introduced numerous new features, but the product remained really simple to use. We know it, because new employees who join our team, have no problem in starting to use Survicate on their own, without and dedicated training. The UI is really clear.

Haven't seen any outages, fatal/unrecoverable errors in my usage so far. Enough said.

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Docker Desktop. The CPU high usage is a known issue. Needs fixing. Otherwise, it is great overall. Would not use anything else still.

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We had a lot of issues during implementation that required help from Survicate's engineers. In my experience, it took us over 4 weeks to be fully up and running due to lag times in communication.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Setup was simple. One-time installation for our website and inside the product. We used Google Tag Manager to implement Survicate. So within 2 hours, we were able to run surveys, and also all attributes and events were passed to Survicate, so that we were able to use them to trigger surveys

The reason why we are still using Docker right now is due to that is the best among its peers and suits our needs the best. However, the trend we foresee for the future might indicate Amazon lambda could potentially fit our needs to code enviornmentless in the near future.

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Considering the simplicity of the need, and the cost of such solution (~600$/yr), I don't think there was very deep research for any alternatives. The main alternative was embedding a feedback tool "organically" into our site, that option was taken off the table, for strategic considerations.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

It is the only tool in our toolset that has not [had] any issues so far. That is really a mark of reliability, and it's a testimony to how well the product is made, and a tool that does its job well is a tool well worth having. It is the base tool that I would say any organisation must have if they do scalable deployment.

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• Reduces the number of virtual machine which impacted our quarterly billing
• Using docker with proxy we run multiple application on same port on same host.
• impact on billing is we have to provide docker training to the people who are working on it.

• We had a business need - to collect feedback on our support knowledge base content. Feedback Lite fulfills this need, with simple, easy to use, solution.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info