Docket.io vs. Icinga

Great for companies that are sitting on disparate source systems being used by multiple different teams and business units with no plans of consolidation. The founders love to hear about the problems faced by most B2B SaaS companies and build solutions to key problems. So if you want to collaborate, they are a great vendor to work with

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Icinga is a world-class monitoring system. It can be used for most general monitoring situations. It is not a silver bullet, however, and there are instances where domain-specific monitoring systems are necessary. However, the output from those monitoring systems can be funneled into Icinga as a central monitoring and alerting system.

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• Pulling answers from old slack channels
• navigating our document center
• providing talk tracks around competition

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• Wealth of community-developed plugins.
• Stable codebase.
• Icinga 2 supports distributed monitoring.
• Very performant, can support tens of thousands of checks per server.

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• Docket.io doesn't always have the correct answer
• Docket.io can misinterpret questions
• Docket.io doesn't have industry knowledge like an AI Chatbot does

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• High learning curve, setting up Icinga from scratch can be a bit of a challenge starting out.
• If the io2db process fails you UI stops updating, which can be very frustrating.
• There is no simple mechanism for adding new hosts and services through the web UI, it's all very config-file based.

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Icinga is a solid solution which does everything it promises. It is backwards compatible with most Nagios instances, making the transition very easy. Once you get the hang of installing new plugins and editing configuration files expanding its monitoring capabilities are easy.

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High usability and intelligent platform. Anyone with basic understanding of querying the platform can use the solution. For Admins as well, running reports is easy (but can be improved)

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I wasn't able to dive as deeply into Glean because we didn't set it up fully but I got to play around and see a bunch of different trials of it, I would say that Glean is the more robust of the two tools but for what we needed Docket.io did the job

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Icinga is better than Nagios because of its nicer user interface. New Relic can monitor CPU/memory and disk usage, but it's more of a performance and application troubleshooting tool rather than monitoring

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• 12% increase in self-paced learning of new hires in GTM teams
• 22% reduction in SME time spent in answering questions
• 64% reduction in adhoc queries/questions asked to the SMEs by GTM teams

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• With one check you know which applications are faulty e.g. after an upgrade. Which is big time saver
• You easily detect outages ion the applications so that your customer ideally does not even realize there was an outage.
• Detect if the environment does deliver the same result as in the same time as before to detect shortages.
• Additional information when debugging. Saved us several hours where we could simply point to a database which was slow.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info