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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Docket.io

    Score8.7 out of 10
    N/ADocket is an AI revenue platform for enterprises, offering two main agents: the AI Sales Engineer agent that delivers sales answers, automated RFPs, and personalized docs and the AI Seller agent engages website visitors to create new pipeline.N/A

    MatrixCare

    Score4.9 out of 10
    N/AMatrixCare, by ResMed, includes a suite of applications supporting in-patient assisted living operations, with CareAssist as the central application as its eMAR & point of care system. Also MatrixCare applications support KPI tracking, workforce management and payroll, and other processes inherent in providing in-patient care.N/A
    Pricing
    Docket.ioMatrixCare
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Docket.ioMatrixCare
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Docket.ioMatrixCare
    Small Businesses
    No answers on this topic
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    Medium-sized Companies
    Piper the AI SDR by Qualified
    Score8.9 out of 10
    No answers on this topic
    Enterprises
    Conversica
    Score4 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Docket.ioMatrixCare
    Likelihood to Recommend
    8.7
    (3 ratings)
    7.0
    (6 ratings)
    Usability
    9.7
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Docket.ioMatrixCare
    Likelihood to Recommend
    Docket.io
    Great for companies that are sitting on disparate source systems being used by multiple different teams and business units with no plans of consolidation. The founders love to hear about the problems faced by most B2B SaaS companies and build solutions to key problems. So if you want to collaborate, they are a great vendor to work with
    Incentivized
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    ResMed
    MatrixCare is well suited for the size of this company and its budget. The support is awesome, very professional, polite and knows what they're doing. It is also well suited for my company based on the type of healthcare, LTC, and rehab. Although I don't use the MDS features, I hear my colleagues say how much they like using them. The providers like that they are able to create their progress notes right into Matrix and I like that too because there are no paper notes needing to scan. The providers also find the dashboard very helpful for knowing what orders need to be signed and which patients are due for visits. I am unaware of any scenarios where MatrixCare is not well suited for my company, as far as my role.
    Incentivized
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    Pros
    Docket.io
    • Pulling answers from old slack channels
    • navigating our document center
    • providing talk tracks around competition
    Incentivized
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    ResMed
    • Store resident files, forms and scanned documents in a convenient location.
    • Navigate through each level of facility care for the super users is easy.
    • Security settings to make sure users can see what they need, not overly public per HIPPA rules.
    Incentivized
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    Cons
    Docket.io
    • Docket.io doesn't always have the correct answer
    • Docket.io can misinterpret questions
    • Docket.io doesn't have industry knowledge like an AI Chatbot does
    Incentivized
    Read full review
    ResMed
    • The reports can be challenging to run, having to reset the search criteria each time.
    • The MatrixCare program is not easily used on tablets.
    • There are some limitations with regards to the POC ability.
    • When the internet is down, there is not an offline version to be used in the interim.
    Incentivized
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    Usability
    Docket.io
    High usability and intelligent platform. Anyone with basic understanding of querying the platform can use the solution. For Admins as well, running reports is easy (but can be improved)
    Incentivized
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    ResMed
    No answers on this topic
    Support Rating
    Docket.io
    No answers on this topic
    ResMed
    I have not had any problems with MatrixCare; however, I do not use the whole system and have not had to call MatrixCare or have support from them so I'm not the best to comment on that.
    Incentivized
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    Alternatives Considered
    Docket.io
    I wasn't able to dive as deeply into Glean because we didn't set it up fully but I got to play around and see a bunch of different trials of it, I would say that Glean is the more robust of the two tools but for what we needed Docket.io did the job
    Incentivized
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    ResMed
    MatrixCare is being used as it was already implemented with the branch of business that was acquire, but, MatrixCare does the best out of all of our different clinical based systems
    Incentivized
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    Return on Investment
    Docket.io
    • 12% increase in self-paced learning of new hires in GTM teams
    • 22% reduction in SME time spent in answering questions
    • 64% reduction in adhoc queries/questions asked to the SMEs by GTM teams
    Incentivized
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    ResMed
    • I'm hard-pressed to speak on behalf of the entire company, which consists of seven locations and I'm just the Health Information Manager. As far as my daily objectives, one positive impact is I no longer need a full-time assistant.
    • Another positive impact is the reduction of paper. Since I started here, there have been no paper records. MatrixCare provides a well-organized chart that is is easy to navigate through.
    • A third positive impact is related to the reduction of paper, ROI (Release of Information). MatrixCare provides records in a PDF format, which most receiving entities and individuals require.
    Incentivized
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