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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DocLink

    Score5.6 out of 10
    N/ADocLink is an integrated document management system from Altec headquartered in Laguna Hills, California.N/A

    SAP BPM

    Score7 out of 10
    N/ASAP NetWeaver Business Process Management is a business process management offering and application infrastructure. It supports joint modeling of processes, central process execution via a Java-based engine, provision of interfaces for users, and integration of business rules into processes.N/A
    Pricing
    DocLinkSAP BPM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DocLinkSAP BPM
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DocLinkSAP BPM
    Considered Both Products
    Altec
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    DocLinkSAP BPM
    Reporting & Analytics
    Comparison of Reporting & Analytics features of DocLink and SAP NetWeaver BPM
    Feature
    DocLink
    -
    Ratings
    SAP NetWeaver BPM
    10.0
    2 Ratings
    26% above category average
    Dashboards00 Ratings10.02 Ratings
    Standard reports00 Ratings10.02 Ratings
    Custom reports00 Ratings10.02 Ratings
    Process Engine
    Comparison of Process Engine features of DocLink and SAP NetWeaver BPM
    Feature
    DocLink
    -
    Ratings
    SAP NetWeaver BPM
    10.0
    2 Ratings
    18% above category average
    Process designer00 Ratings10.02 Ratings
    Process simulation00 Ratings10.02 Ratings
    Business rules engine00 Ratings10.02 Ratings
    SOA support00 Ratings10.02 Ratings
    Process player00 Ratings10.02 Ratings
    Support for modeling languages00 Ratings10.02 Ratings
    Form builder00 Ratings10.02 Ratings
    Model execution00 Ratings10.02 Ratings
    Collaboration
    Comparison of Collaboration features of DocLink and SAP NetWeaver BPM
    Feature
    DocLink
    -
    Ratings
    SAP NetWeaver BPM
    10.0
    2 Ratings
    18% above category average
    Social collaboration tools00 Ratings10.02 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of DocLink and SAP NetWeaver BPM
    Feature
    DocLink
    -
    Ratings
    SAP NetWeaver BPM
    10.0
    2 Ratings
    21% above category average
    Content management00 Ratings10.02 Ratings
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    DocLinkSAP BPM
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    Score8.2 out of 10
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    Score7.4 out of 10
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    Score8 out of 10
    Enterprises
    Tungsten Capture
    Score9.5 out of 10
    IBM Business Automation Workflow
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DocLinkSAP BPM
    Likelihood to Recommend
    8.2
    (9 ratings)
    10.0
    (3 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.0
    (1 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    5.0
    (1 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DocLinkSAP BPM
    Likelihood to Recommend
    Altec
    It's a great tool that works well to automate processes and, once set up, reduce admin time on things like tracking the approval process. However, it can be challenging to initially set up because it requires an understanding of the process in the first place. We have a team of business analysts who work for us so one of them was assigned to understand our own internal processes and then set up the relevant workflows. I think without this we might have struggled. We also each use the expense receipt feature which is great. You can in a receipt and using OCR the expense forms are automatically populated. You do need to manually check it but this saves a lot of time in filling in forms. As we now have a workflow in place it is straightforward to submit your monthly expense report for approval straight afterward. The document tracking feature is good too - who has seen, worked on, or needs to see the document. It means we were able to stop using Slack.
    Incentivized
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    SAP
    It is well suited when we need to integrate business processes with SAP ERP and SAP CRM - the solution can be integrated with business rules/procedures defined in SAP ERP/CRM and NetWeaver can be used to monitor the rules and flag off exceptions. When there are multiple workflows running, it tends to slow down running of these processes. Also, it entirely depends on SAP portal for it to run efficiently.
    Incentivized
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    Pros
    Altec
    • Maintains all scanned and processed documents since we converted from paper files. 13 years and counting for our company.
    • Able to create custom folders or "workflows" with specific permissions.
    • Able to quickly search using a wide variety of search parameters.
    • Allows the user to make notations, highlights, and digital stamps for future reference.
    • Allows the user to scan or drag and drop documents into the program and will convert to the acceptable format (ie: PDF will convert to TIF).
    Incentivized
    Read full review
    SAP
    • Virtual paper trail. Iterations of process and current documentation are all stored as "artifacts", leaving a great trail.
    • Configuration of users. BPM somewhat magically determines which users will be impacted and automates rules.
    • A pro (that is also a con) is the design interface. If you know what you are doing, it is incredibly powerful and malleable.
    Read full review
    Cons
    Altec
    • Search engine can be enhanced to provide better results.
    • The workflow module can be made simpler.
    • Sometimes a little slow to load all the information.
    Incentivized
    Read full review
    SAP
    • Live readings would be nice.
    • Easier to maneuver
    • Work with all systems with the press of one keystroke
    Incentivized
    Read full review
    Likelihood to Renew
    Altec
    No answers on this topic
    SAP
    As a big fan of SAP in general, the BPM solution fits right in with all the other things SAP does well, and does it with incredible efficiency
    Read full review
    Usability
    Altec
    DocLink is VERY user-friendly! The daily functions are easily taught to non-financial individuals. It's easy to understand and easy to manipulate with a simple, functional layout. The Administrative module is not too complicated, but it would be more effective if there was a more thorough "help" section or an online forum for users. All of my knowledge is self-taught, trial and error, but it would be helpful for a new user to have an online resource to address questions or issues.
    Incentivized
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    SAP
    No answers on this topic
    Performance
    Altec
    DocLink is quite reliable and effective. Scanned documents are easy to read with very slight loss of integrity. Pages load quickly with occasional lag loading very large files. We use DocLink with MS Dynamics SL, and the two systems perform well together without much interruption or ambiguity in the process. One issue we have is in relation to the number of licenses and issues we have when a session will not close upon exit, thus suspending an available license rendering it unusable. Although very infrequent, IT has had to manually "end" a session to clear the license.
    Incentivized
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    SAP
    No answers on this topic
    Support Rating
    Altec
    No answers on this topic
    SAP
    We have our own tech support for systems, I would say they probably could use more training on it, I don't really think it's anything regarding the SAP system, but more the knowledge they have on the system itself. It seems to take longer for them to fix any issues we may come across.
    Incentivized
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    Alternatives Considered
    Altec
    Document sender u can only send one at a time, doclink sends mass emails all at once and can archive all your documents, making it a complete solution.
    Incentivized
    Read full review
    SAP
    I found the initial setup of NetWeaver is much simpler than other products especially in an SAP environment where we have SAP ERP/HRM/CRM as it can be well integrated with other SAP products. The only drawback is the need/dependency on SAP Portal. It is better suited in an environment where SAP ERP is running.
    Incentivized
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    Return on Investment
    Altec
    • Now set up it has significantly reduced admin time for everyone. I would say on average 1-2 hours per month per staff member spent on expense forms and submissions.
    • Cancelled paid version of slack as no longer needed.
    Incentivized
    Read full review
    SAP
    • Helped us harness integrated benefit from having SAP ERP/CRM by leveraging NetWeaver to define business processes/rules and monitor exceptions
    • Did not have any negative experience except for the fact that at times when multiple rules run, it can be somewhat slow
    Incentivized
    Read full review
    ScreenShots