Document360 vs. KnowledgeOwl

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Document360
Score 9.6 out of 10
Mid-Size Companies (51-1,000 employees)
Document360 by Kovai is presented by the vendor as a knowledge base software that scales with a product. Document360 helps users' teams create, collaborate and publish self-service knowledge base.
$99
per month
KnowledgeOwl
Score 10.0 out of 10
N/A
KnowledgeOwl from the company of the same name in Broomfield helps organizations of all sizes build better knowledge bases.N/A
Pricing
Document360KnowledgeOwl
Editions & Modules
Startup Plan
$99
per year per installation
Business Plan
$249
per year per installation
Enterprise
$499
per year per installation
No answers on this topic
Offerings
Pricing Offerings
Document360KnowledgeOwl
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Document360KnowledgeOwl
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
Document360KnowledgeOwl
Small Businesses
Notion
Notion
Score 8.8 out of 10
Notion
Notion
Score 8.8 out of 10
Medium-sized Companies
Tridion
Tridion
Score 9.0 out of 10
Tridion
Tridion
Score 9.0 out of 10
Enterprises
Tridion
Tridion
Score 9.0 out of 10
Tridion
Tridion
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Document360KnowledgeOwl
Likelihood to Recommend
9.9
(7 ratings)
-
(0 ratings)
User Testimonials
Document360KnowledgeOwl
Likelihood to Recommend
Kovai.co
DOC360 is more than just a resource.Doc360 is an indispensable tool for any team seeking something distinctive, visually appealing, and highly efficient. Having tried various Knowledge bases in the past, DOC360 stands out for its exceptional ease of use, functionality and aesthetic appeal earning praise both from me and my team
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KnowledgeOwl
No answers on this topic
Pros
Kovai.co
  • The support team at DOC360 is truly outstanding.
  • What sets them apart is their exceptional availability and transparency
  • Doc360 consistently strives to improve their products regularly introducing new features that enhances our overall experience
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KnowledgeOwl
No answers on this topic
Cons
Kovai.co
  • Adding support to include large videos and images online.
  • Integration with Salesforce.
  • Auto correct spellings and word suggestion.
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KnowledgeOwl
No answers on this topic
Alternatives Considered
Kovai.co
Document360 is the first knowledge base customer support tool that our organization implemented, and this tool has increased our team's productivity drastically. One of the reasons we purchased this tool was the price. Document360 has a lot of online video tutorials which again helped our decision to purchase this tool.
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KnowledgeOwl
No answers on this topic
Return on Investment
Kovai.co
  • It boasts expectional customer support with a highly responsive team.
  • Their customization is unparalleled offering assistance in tailoring virtually any aspects of the platform for our needs
  • The user interface is straightforward and intuitive
  • $20,000 annual savings in creating SOP documents.
  • $30,000 annual savings+ for customer -facing how to documents
  • 10 x improvements of speed of documents getting to our customers
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KnowledgeOwl
No answers on this topic
ScreenShots

Document360 Screenshots

Screenshot of Analytics- Performance ChartScreenshot of CustomizationScreenshot of CategorizationScreenshot of Homepage Builder