TrustRadius: an HG Insights company

Document360 vs. Microsoft Viva Goals (discontinued)

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Document360

    Score9.1 out of 10
    Mid-Size Companies (51-1,000 employees)
    Document360 by Kovai is presented by the vendor as a knowledge base software that scales with a product. Document360 helps users' teams create, collaborate and publish self-service knowledge base.N/A

    Microsoft Viva Goals (discontinued)

    Score8.7 out of 10
    N/AMicrosoft Viva Goals (formerly Ally, or Ally.io) was a Strategic Goal-Planning & Execution Management software. Ally.io became a Microsoft brand after the October 2021 acquisition, and is slated for retirement December 2025.

    $108

    per year per user

    Pricing
    Document360Microsoft Viva Goals (discontinued)
    Editions & Modules
    No answers on this topic
    Microsoft Viva - Learn Module
    $48
    per year per user
    Microsoft Viva - Insights Module
    $48
    per year per user
    Microsoft Viva - Topics Module
    $48
    per year per user
    Microsoft Viva Suite
    $108
    per year per user
    Offerings
    Pricing Offerings
    Document360Microsoft Viva Goals (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Document360Microsoft Viva Goals (discontinued)
    Considered Both Products
    Kovai.co
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    8 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    8 Answers
    No answers on this topic
    Best Alternatives
    Document360Microsoft Viva Goals (discontinued)
    Small Businesses
    Slite
    Score5.7 out of 10
    No answers on this topic
    Medium-sized Companies
    Bloomfire
    Score8.4 out of 10
    No answers on this topic
    Enterprises
    Bloomfire
    Score8.4 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Document360Microsoft Viva Goals (discontinued)
    Likelihood to Recommend
    10.0
    (8 ratings)
    8.0
    (4 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Document360Microsoft Viva Goals (discontinued)
    Likelihood to Recommend
    Kovai.co
    DOC360 is more than just a resource.Doc360 is an indispensable tool for any team seeking something distinctive, visually appealing, and highly efficient. Having tried various Knowledge bases in the past, DOC360 stands out for its exceptional ease of use, functionality and aesthetic appeal earning praise both from me and my team
    Read full review
    Discontinued Products
    Well suited for
    • Companies that have experience of using the OKR methodology and have a clear understanding of what it is
    • Companies that are planning to expand/scale the OKR program
    • Companies that are looking to reduce the effort involved in running the OKR program
    Ill-suited for:
    • Companies that are using OKRs for the first time and do not have a clear understanding of the methodology
    Incentivized
    Read full review
    Pros
    Kovai.co
    • The support team at DOC360 is truly outstanding.
    • What sets them apart is their exceptional availability and transparency
    • Doc360 consistently strives to improve their products regularly introducing new features that enhances our overall experience
    Read full review
    Discontinued Products
    • Visualizing the hierarchy and relationship between objectives and key results. The nesting and double alignment functionality are especially helpful, as they can't easily be expressed on, say, a simple worksheet or Confluence page.
    • Reminding the team to make regular check-ins. What gets measured gets done. This prevents the common pitfall of setting goals and not revisiting them until the end of a project (when it is too late).
    • Integration with external sources for automated check-ins. Why do this manually when it can happen behind the scenes?
    Incentivized
    Read full review
    Cons
    Kovai.co
    • Adding support to include large videos and images online.
    • Integration with Salesforce.
    • Auto correct spellings and word suggestion.
    Incentivized
    Read full review
    Discontinued Products
    • Accelerate integrations and add more integrations.
    • Ally.io has room for improvement in providing benchmark in-depth analysis across industries, same-size companies, etc.
    • Ally.io can still improve upon some of its product features and communicating the releases. Videos have been extremely helpful.
    Incentivized
    Read full review
    Usability
    Kovai.co
    Document360 is an exceptional knowledge base software that streamlines our documentation processes, empowers collaboration, and enhances our efficiency in training our consultant
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Kovai.co
    Document360 is the first knowledge base customer support tool that our organization implemented, and this tool has increased our team's productivity drastically. One of the reasons we purchased this tool was the price. Document360 has a lot of online video tutorials which again helped our decision to purchase this tool.
    Read full review
    Discontinued Products
    Microsoft Viva comes with Teams. The Monday board is helpful too, but I just like Microsoft Viva better
    Incentivized
    Read full review
    Return on Investment
    Kovai.co
    • It boasts expectional customer support with a highly responsive team.
    • Their customization is unparalleled offering assistance in tailoring virtually any aspects of the platform for our needs
    • The user interface is straightforward and intuitive
    • $20,000 annual savings in creating SOP documents.
    • $30,000 annual savings+ for customer -facing how to documents
    • 10 x improvements of speed of documents getting to our customers
    Read full review
    Discontinued Products
    • Ally.io has had a positive impact so far in reducing the effort involved in managing the entire OKR program.
    • It also has brought with itself the opportunities to avail training and Q&A sessions with experts
    • Increased the overall engagement of the company with its objectives
    Incentivized
    Read full review
    ScreenShots

    Document360 Screenshots

    Screenshot of the Eddy AI assistantScreenshot of an AI promptScreenshot of an example of the customization optionsScreenshot of the Document360 dashboardScreenshot of the analytics and reporting featureProduct screenshot