Document360 vs. Slite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Document360
Score 9.5 out of 10
Mid-Size Companies (51-1,000 employees)
Document360 by Kovai is presented by the vendor as a knowledge base software that scales with a product. Document360 helps users' teams create, collaborate and publish self-service knowledge base.N/A
Slite
Score 4.9 out of 10
N/A
Slite in Paris provides a digital workspace platform, usable as a corporate knowledge management solution.N/A
Pricing
Document360Slite
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Document360Slite
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Document360Slite
Best Alternatives
Document360Slite
Small Businesses
Front
Front
Score 8.8 out of 10
Front
Front
Score 8.8 out of 10
Medium-sized Companies
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Enterprises
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Document360Slite
Likelihood to Recommend
10.0
(8 ratings)
2.0
(3 ratings)
Usability
10.0
(1 ratings)
7.0
(1 ratings)
Support Rating
-
(0 ratings)
5.0
(1 ratings)
User Testimonials
Document360Slite
Likelihood to Recommend
Kovai.co
DOC360 is more than just a resource.Doc360 is an indispensable tool for any team seeking something distinctive, visually appealing, and highly efficient. Having tried various Knowledge bases in the past, DOC360 stands out for its exceptional ease of use, functionality and aesthetic appeal earning praise both from me and my team
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Slite
Many many similar tools like Slite. No reason to pick this one over the myriad of others.
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Pros
Kovai.co
  • The support team at DOC360 is truly outstanding.
  • What sets them apart is their exceptional availability and transparency
  • Doc360 consistently strives to improve their products regularly introducing new features that enhances our overall experience
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Slite
  • I love how easy it is to organize my notes through Slite.
  • I enjoy being able to insert tables and images easily without a lot of hassle.
  • I also like all of the channels you have in Slite. It makes it very easy to navigate what documentation you are looking for, without having to go to like a main page or something similar to find it.
  • It is easy and convenient that everything is all on one page.
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Cons
Kovai.co
  • Adding support to include large videos and images online.
  • Integration with Salesforce.
  • Auto correct spellings and word suggestion.
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Slite
  • Hard to copy/paste
  • Not too much options for exporting/importing
  • Formatting of code is just okay
  • No easy way to create things like FAQs or knowledge bases that are automatically updated, searchable, and viewed by users of a specific team, etc.
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Usability
Kovai.co
Document360 is an exceptional knowledge base software that streamlines our documentation processes, empowers collaboration, and enhances our efficiency in training our consultant
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Slite
Search and AI help features are decent but not as powerful in comparison to other tools I've used in my opinion. Once there are dozens of people using it over several months, it's arduous to archive and cull docs that you wouldn't want the AI to use.
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Alternatives Considered
Kovai.co
Document360 is the first knowledge base customer support tool that our organization implemented, and this tool has increased our team's productivity drastically. One of the reasons we purchased this tool was the price. Document360 has a lot of online video tutorials which again helped our decision to purchase this tool.
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Slite
[In my opinion,] Slite is cheaper but less mature and feature full. Notion is a much more mature solution, so I'd recommend it for teams who want to be at the front and don't care about cost.
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Return on Investment
Kovai.co
  • It boasts expectional customer support with a highly responsive team.
  • Their customization is unparalleled offering assistance in tailoring virtually any aspects of the platform for our needs
  • The user interface is straightforward and intuitive
  • $20,000 annual savings in creating SOP documents.
  • $30,000 annual savings+ for customer -facing how to documents
  • 10 x improvements of speed of documents getting to our customers
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Slite
  • It is helping manage our documentation and processes all in one place.
  • It is helping with company updates and product releases.
  • It is nice that everyone has access to shared boards and private boards to use.
  • We also use it to track customer feedback after a big release.
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ScreenShots

Document360 Screenshots

Screenshot of the Eddy AI assistantScreenshot of an AI promptScreenshot of an example of the customization optionsScreenshot of the Document360 dashboardScreenshot of the analytics and reporting featureScreenshot of