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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Document360

    Score9.1 out of 10
    Mid-Size Companies (51-1,000 employees)
    Document360 by Kovai is presented by the vendor as a knowledge base software that scales with a product. Document360 helps users' teams create, collaborate and publish self-service knowledge base.N/A

    Slite

    Score5.7 out of 10
    N/ASlite is a knowledge base designed to provide teams with needed answers even without searching. From onboarding guides to all hands notes, Slite keeps all types of company information centralised.

    $10

    per month per member

    Pricing
    Document360Slite
    Editions & Modules
    No answers on this topic
    Standard
    $10
    per month per member
    Premium
    $15
    per month per member
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    Document360Slite
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    Document360Slite
    Considered Both Products
    Kovai.co
    No answer on this topic
    Slite
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    8 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    8 Answers
    No answers on this topic
    Best Alternatives
    Document360Slite
    Small Businesses
    Slite
    Score5.7 out of 10
    No answers on this topic
    Medium-sized Companies
    Bloomfire
    Score8.4 out of 10
    Bloomfire
    Score8.4 out of 10
    Enterprises
    Bloomfire
    Score8.4 out of 10
    Bloomfire
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Document360Slite
    Likelihood to Recommend
    10.0
    (8 ratings)
    4.3
    (4 ratings)
    Usability
    10.0
    (1 ratings)
    6.3
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    Document360Slite
    Likelihood to Recommend
    Kovai.co
    DOC360 is more than just a resource.Doc360 is an indispensable tool for any team seeking something distinctive, visually appealing, and highly efficient. Having tried various Knowledge bases in the past, DOC360 stands out for its exceptional ease of use, functionality and aesthetic appeal earning praise both from me and my team
    Read full review
    Slite
    It is well suited for entire companies to use not just small teams because you can create so many workspaces and folders which allow better organization for a centralized space. For example, if you want to create for one team a folder thats a Social Media Marketing Hub you can have that with supportive resources, documents, meet the team section, and so much more. You can have another folder for other teams like HR and HR Resources where everyone has visibility into the documents and anything added under that section. It's super helpful.
    Incentivized
    Read full review
    Pros
    Kovai.co
    • The support team at DOC360 is truly outstanding.
    • What sets them apart is their exceptional availability and transparency
    • Doc360 consistently strives to improve their products regularly introducing new features that enhances our overall experience
    Read full review
    Slite
    • Templates for meeting notes
    • Cross-functional collaboration
    • Search and retrieval of content
    • Summarizing recent activity
    Incentivized
    Read full review
    Cons
    Kovai.co
    • Adding support to include large videos and images online.
    • Integration with Salesforce.
    • Auto correct spellings and word suggestion.
    Incentivized
    Read full review
    Slite
    • I don't love that it doesn't integrate easily with the other tools we use, at least it doesn't as far as I know.
    • Since there is not an Excel sort of capability there is no way it could ever replace Google, so it is sometimes easier to just use Word docs instead of Slite since everything is in one place.
    • I think if Slite extended their product line up, it would be more attractive to use exclusively, instead of just using it for documentation.
    Incentivized
    Read full review
    Usability
    Kovai.co
    Document360 is an exceptional knowledge base software that streamlines our documentation processes, empowers collaboration, and enhances our efficiency in training our consultant
    Read full review
    Slite
    Very clean interface however editing can be a challenge which is a big part of using it so I can't give a 10 until the editing and customization for editing is improved. I love how minimal the look and feel is though and how easy it is to organize different pages and folders.
    Incentivized
    Read full review
    Alternatives Considered
    Kovai.co
    Document360 is the first knowledge base customer support tool that our organization implemented, and this tool has increased our team's productivity drastically. One of the reasons we purchased this tool was the price. Document360 has a lot of online video tutorials which again helped our decision to purchase this tool.
    Read full review
    Slite
    [In my opinion,] Slite is cheaper but less mature and feature full. Notion is a much more mature solution, so I'd recommend it for teams who want to be at the front and don't care about cost.
    Read full review
    Return on Investment
    Kovai.co
    • It boasts expectional customer support with a highly responsive team.
    • Their customization is unparalleled offering assistance in tailoring virtually any aspects of the platform for our needs
    • The user interface is straightforward and intuitive
    • $20,000 annual savings in creating SOP documents.
    • $30,000 annual savings+ for customer -facing how to documents
    • 10 x improvements of speed of documents getting to our customers
    Read full review
    Slite
    • Positive ... Eng. Started using this and the rest of product adopted
    Incentivized
    Read full review
    ScreenShots

    Document360 Screenshots

    Screenshot of the Eddy AI assistantScreenshot of an AI promptScreenshot of an example of the customization optionsScreenshot of the Document360 dashboardScreenshot of the analytics and reporting featureProduct screenshot