DocuSign CLM vs. SmartDocs

SmartDocs

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
DocuSign CLM	Score 8.1 out of 10	N/A	DocuSign CLM, formerly SpringCM, is a cloud-based platform that can be used to manage documents, contracts and related collateral. The solution includes workflows that can be tailored to an organization's business processes. It is also designed to accelerate team collaboration. SpringCM was acquired by DocuSign in the summer of 2018.	$15 per month
SmartDocs	Score 6.0 out of 10	N/A	SmartDocs is a sales proposal automation software solution offered by ThirtySix Software.	$395 per license

Pricing

DocuSign CLM

SmartDocs

Editions & Modules

Personal: $15
per month
Real Estate Starter: $15
per month
DocuSign for Realtors: $35
per user/per month
Standard: $40
per user/per month
Business Pro: $60
per user/per month
Starter: $75
per month
Intermediate: $450
per month
Advanced Solutions: Contact sales team
Real Estate Plus, Broker Edition: Contact sales team
Sandbox Account: Free
Enterprise Offerings: Contact sales team

Desktop: $395
per license
Express: $395
per license
Professional: $695
per license

Offerings

Pricing Offerings
DocuSign CLM	SmartDocs
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Optional

Additional Details

—

License pricing includes product updates, support, and maintenance.

More Pricing Information

Pricing Info

Community Pulse
	DocuSign CLM	SmartDocs
Considered Both Products	DocuSign CLM Emily Wallace HR Contracts and Compliance Specialist Chose DocuSign CLM DocuSign CLM has a much improved user experience compared to similar products we have used. The streamlining of templates and traceability through the signing process are huge benefits, and better than competitors. The ability to set up designated templates for different … Incentivized Helpful? Verified User Anonymous Chose DocuSign CLM DocuSign CLM is the only product that we've used for signing contracts digitally. Incentivized Helpful? Verified User Anonymous Chose DocuSign CLM Adobe Acrobat sign was a more confusing process compared to DocuSign CLM. Acrobat presented signature abilities, yet sometimes this was electronic and sometimes this was done manually. Additionally, it is difficult to send and track the document when it goes to more than one … Incentivized Helpful? Verified User Anonymous Chose DocuSign CLM This was the first software of this kind I had found and couldn't be happier. It had resolved the majority of our problems and we do not see the need of looking for another option at all. Incentivized Helpful? Dayna Guadagno Business Analyst Chose DocuSign CLM The reason I have chosen DocuSign is because it is the most common app that will pop up (especially when opening something in Gmail or Google Drive) to let you sign a document. I do not necessarily want to use DocuSign, and I don't always use it, but sometimes it is just easier … Incentivized Helpful? RM Rachel McGrath Traffic Manager Chose DocuSign CLM N/A Incentivized Helpful? Kyle Cocomise Sales Representative Chose DocuSign CLM Hands down the best platform out there - easy to use, safe and secure, and compatible across multiple devices from the computer, tablet, and phone. Incentivized Helpful? Verified User Anonymous Chose DocuSign CLM Because of all the options, we found in the market, this one was the most suitable for our needs. The price and the functionality were correct. We wanted a user-friendly tool to replace quickly and in an easy way, the handwriting sign-off and this was the best option we had. Incentivized Helpful? Verified User Anonymous Chose DocuSign CLM N/A. Havent used a similar product. Incentivized Helpful? Verified User Anonymous Chose DocuSign CLM I've used DocuSign CLM because that is what my employer usually sends me. I think DocuSign CLM is straight to the point and easy to upload and send back to my employer. Adobe Acrobat has more features when it comes to other actions. Incentivized Helpful? Verified User Anonymous Chose DocuSign CLM Pandadoc seems to be a better option for small businesses. Incentivized Helpful? Verified User Anonymous Chose DocuSign CLM - Docusign has better integration and flexibility. - Docusign costs $10 a month for an individual compared to $14.99 for Adobe. - 30 days free trial in DocuSign vs 14 days in adobe sign. Incentivized Helpful? Hanson Grant CEO and Founder Chose DocuSign CLM We have not tried any competitors Incentivized Helpful? Heather MacLean Project Administrator Chose DocuSign CLM We currently have Adobe and it was an add on to use the Acrobat Sign for temporary use. Incentivized Helpful? Verified User Anonymous Chose DocuSign CLM DocuSign was the more secure and accepted signature platform. A lot of our vendors would actually require we use it and initially would send the document over already signed by them with DocuSign. Incentivized Helpful? Verified User Anonymous Chose DocuSign CLM I haven't evaluated other products similar to DocuSign. I have used Adobe Sign once but I am not in a position to review it against DocuSign since I only used Adobe Sign once. Incentivized Helpful? Saurav Khawas Technical Lead Chose DocuSign CLM I used it for documentation while joining my organization. It was used during the HR process. I had to upload all the documents on the portal and sign it and it was just a few clicks away and the entire process was done in a few clicks. This helped the HR and the BCG team to … Incentivized Helpful? Verified User Anonymous Chose DocuSign CLM I have used Adobe's version and it does not do a better job. DocuSign is much easier to navigate/use. DocuSign has more options to edit and highlight parts that need to be signed. It has better signature options and you can resize them to make it look clean. Adobe doesn't … Incentivized Helpful? CJ Carole Jackson Vice President of Operations Chose DocuSign CLM HelloSign Incentivized Helpful? PB Patrick Blake IT Director Chose DocuSign CLM Very similar to DocuSign and competitively priced. Incentivized Helpful? Verified User Anonymous Chose DocuSign CLM I wanted a contract system to review and assess for the volume of contracts I was sending out. This was one of the first programs to review. Incentivized Helpful? Verified User Anonymous Chose DocuSign CLM We did not consider an alternative to DocuSign. The reputation and ease of use was enough to make the purchasing decision and begin using it internally and with customers. Incentivized Helpful? Kitty McClelland Office Manager Chose DocuSign CLM I like DocuSign a lot better than Adobe Acrobat Sign....just easier to maneuver and save signatures and copies of the paperwork (contract) to forward to the next person. Incentivized Helpful? JW Jeanette Wayne Senior Director, pmo Chose DocuSign CLM DocuSign CLM, formerly SpringCM, was a superior solution when I purchased it two years ago. It is still driving improvements for the company (as of last night's check-in with my old team). Incentivized Helpful? Verified User Anonymous Chose DocuSign CLM I was not apart of the decision-making process for SpringCM. My assumption is that it does not stack well up against Apptus. Incentivized Helpful?	SmartDocs No answer on this topic

Features

DocuSign CLM

SmartDocs

Contract Authoring

Comparison of Contract Authoring features of Product A and Product B
	DocuSign CLM 7.5 Ratings 8% below category average	SmartDocs - Ratings
Contract creation	8.00 Ratings	00 Ratings
Contract templates	8.00 Ratings	00 Ratings
Clause library/saved fields	8.00 Ratings	00 Ratings
Guided logic	6.00 Ratings	00 Ratings

Contract Collaboration

Comparison of Contract Collaboration features of Product A and Product B
	DocuSign CLM 7.6 Ratings 6% below category average	SmartDocs - Ratings
Contract sharing	8.00 Ratings	00 Ratings
Contract editing	8.00 Ratings	00 Ratings
Collaborating on contracts	7.00 Ratings	00 Ratings
Approval process	8.00 Ratings	00 Ratings
Interdepartmental workflows	7.00 Ratings	00 Ratings

Contract Monitoring

Comparison of Contract Monitoring features of Product A and Product B
	DocuSign CLM 8.3 Ratings 1% above category average	SmartDocs - Ratings
Contract database	8.00 Ratings	00 Ratings
Contract search	7.00 Ratings	00 Ratings
Contract milestone reminders & alerts	8.00 Ratings	00 Ratings
Custom contract reports	8.00 Ratings	00 Ratings
Tracking contract status	9.00 Ratings	00 Ratings
Compliance check	10.00 Ratings	00 Ratings

Contract Management

Comparison of Contract Management features of Product A and Product B
	DocuSign CLM 8.2 Ratings 4% above category average	SmartDocs - Ratings
Contract Storage	8.00 Ratings	00 Ratings
Advanced Search and Filtering	8.00 Ratings	00 Ratings
Customizable Contract Templates	8.00 Ratings	00 Ratings
Workflow Acceleration	9.00 Ratings	00 Ratings
E-Signatures	9.50 Ratings	00 Ratings
Reminders and Alerts	8.00 Ratings	00 Ratings
Analytics and Reporting	7.00 Ratings	00 Ratings
Integration with other Systems	8.00 Ratings	00 Ratings

Best Alternatives
	DocuSign CLM	SmartDocs
Small Businesses	airSlate WorkFlow Score 10.0 out of 10	QuoteWerks Score 9.7 out of 10
Medium-sized Companies	PandaDoc Score 8.6 out of 10	QuoteWerks Score 9.7 out of 10
Enterprises	Conga CLM Score 8.8 out of 10	Conga CLM Score 8.8 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	DocuSign CLM	SmartDocs
Likelihood to Recommend	8.3 (0 ratings)	- (0 ratings)
Likelihood to Renew	10.0 (0 ratings)	- (0 ratings)
Support Rating	1.0 (0 ratings)	- (0 ratings)

User Testimonials
	DocuSign CLM	SmartDocs
Likelihood to Recommend	DocuSign is useful for collecting electronic signatures on isolated documents and packets that are administered separately or integrated into another system. DocuSign is integrated into our onboarding system, Paylocity, which is where the employee completes all onboarding tasks required for employment. Integrating DocuSign with Paylocity allows us to send documents that require more than one signature along with other onboarding tasks, which makes for a less confusing onboarding experience for the worker. DocuSign also allows us to automatically run E-Verify from the integrated Form I-9 Document, which saves us lots of time onboarding each employee. Incentivized Mallory Fuller Senior Associate, Worker Experience Read full review	No answers on this topic
Pros	Alerts when documents are signed Notifications if customers don't complete any or all of their required tasks Showing clients exactly where to sign Making signing easy and fast Incentivized Verified User Anonymous Read full review	No answers on this topic
Cons	Increase sending limit for initial plans Faster return for client service requests When correcting a document, no new email is sent for notification of an update. The clients have to go back to the old document, and it feels uncomfortable for them. Incentivized Faruk Aydin Chief Revenue Officer Read full review	No answers on this topic
Likelihood to Renew	Before we started using DocuSign, getting contracts actually signed by new clients was one more barrier to new business and to begin work. Once we started using DocuSign, it eliminated that barrier and has become a much less cumbersome process for us and our clients Incentivized Verified User Anonymous Read full review	No answers on this topic
Support Rating	I am constantly experiencing issues with SpringCM. Incentivized Verified User Anonymous Read full review	No answers on this topic
Alternatives Considered	DocuSign CLM has a much improved user experience compared to similar products we have used. The streamlining of templates and traceability through the signing process are huge benefits, and better than competitors. The ability to set up designated templates for different use-case scenarios, and roll out efficient documents for signing, is invaluable, as well as other functions like Bulk Send and PowerForms. Incentivized Emily Wallace HR Contracts and Compliance Specialist Read full review	No answers on this topic
Return on Investment	Made our sales process faster and client teams could start implementation faster than increased revenues Our lives are easier as a team when we use e-signatures, saving time, paper, and protecting the environment DocuSign is a well-known brand so that increase our company's value in the eye of clients and makes us look PRO Incentivized Faruk Aydin Chief Revenue Officer Read full review	No answers on this topic
ScreenShots		SmartDocs Screenshots