DocuSign is a must for HR & Onboarding!
March 05, 2022

DocuSign is a must for HR & Onboarding!

Mallory Fuller | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with DocuSign CLM, formerly SpringCM

Our Onboarding team uses DocuSign to send offer letters, letters of intent, and employee agreements for new hires. We also use it to send Form I-9s, W4s, and other paperwork that they are struggling with signing in our onboarding system. Since we are all remote workers and we onboard field employees that are located across the country, DocuSign provides us a nearly foolproof way for workers to sign important documents that would otherwise be very difficult without in-person orientations.
  • No account required for signees
  • Flexible placement of text boxes and signatures
  • Templates for DocuSign emails
  • Wish there was a schedule send option
  • Seems to be a limit on how many templates you can save, templates are randomly deleted
  • "Voided" documents disappear, can't look back and see Voided documents for reference
  • Group login
  • Integration with Paylocity
  • Document templates
  • Improved field employee experience
  • Smoother onboarding flow
  • Remote onboarding capabilities

Do you think DocuSign CLM delivers good value for the price?

Not sure

Are you happy with DocuSign CLM's feature set?


Did DocuSign CLM live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of DocuSign CLM go as expected?

I wasn't involved with the implementation phase

Would you buy DocuSign CLM again?


DocuSign is useful for collecting electronic signatures on isolated documents and packets that are administered separately or integrated into another system. DocuSign is integrated into our onboarding system, Paylocity, which is where the employee completes all onboarding tasks required for employment. Integrating DocuSign with Paylocity allows us to send documents that require more than one signature along with other onboarding tasks, which makes for a less confusing onboarding experience for the worker. DocuSign also allows us to automatically run E-Verify from the integrated Form I-9 Document, which saves us lots of time onboarding each employee.