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DocuSign Identify vs. Salesforce Customer Identity

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DocuSign Identify

    Score9.5 out of 10
    N/ADocuSign Identify makes identity proofing and authentication a part of eSignature. This helps users to protect important agreements, and customer experience. The solution helps meet requirements with Know Your Customer (KYC), Anti-Money Laundering (AML) and regional regulations. Verification status is recorded in every Certificate of Completion.N/A

    Salesforce Customer Identity

    Score7 out of 10
    N/ASalesforce Customer Identity is an SSO solution that enables users to register and access apps through the convenience of passwordless login, to generate more authenticated users.

    $24,000

    per year (<25,000 monthly active users)

    Pricing
    DocuSign IdentifySalesforce Customer Identity
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DocuSign IdentifySalesforce Customer Identity
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    DocuSign IdentifySalesforce Customer Identity
    Small Businesses
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    Atlassian Crowd
    Score6 out of 10
    Medium-sized Companies
    No answers on this topic
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    Enterprises
    No answers on this topic
    Imprivata Enterprise Access Management
    Score6.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DocuSign IdentifySalesforce Customer Identity
    Likelihood to Recommend
    10.0
    (1 ratings)
    7.0
    (3 ratings)
    User Testimonials
    DocuSign IdentifySalesforce Customer Identity
    Likelihood to Recommend
    DocuSign
    One specific scenario that we use this tool is to verify the identity of our clients whenever they request a loan from our company. We are required to ask for their ID verification. It's a great tool that saves you time but also is secure and easy to use for your clients. It makes the whole process easier and faster.
    Incentivized
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    Salesforce
    Salesforce Identity is well suited and I'm on the street visiting and I have to access a customer's account and I need to access multiple systems at the same time to get a lot of information. When I have to compare information on 2 or more different systems and I need it all connected at the same time.
    Incentivized
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    Pros
    DocuSign
    No answers on this topic
    Salesforce
    • SFI, allows you to connect and manage all your applications in one easy to use interface.
    • It has the ability to use many different authentication standards to fit all the different needs of the applications.
    • If the standard isn't supported it has the flexibility to create your own custom solution.
    Incentivized
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    Cons
    DocuSign
    No answers on this topic
    Salesforce
    • Can't think of any other than pricing.
    Incentivized
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    Alternatives Considered
    DocuSign
    We selected DocuSign Identify because of the company's reputation. We already use DocuSign to request signatures, but this new feature syncs well with our process
    Incentivized
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    Salesforce
    One system completes the other. I use Salesforce Identity to enter Salesforce CMS. All my company's client portfolios are in SF CMS. I use the Salesforce Identity and the Salesforce CMS every day, all the time.
    Incentivized
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    Return on Investment
    DocuSign
    • Our process has improved tremendously. We can now request ID verification in minutes. It takes our clients five minutes to verify
    • It is a safe way to request for ID verification
    • No hassle and unnecessary back and forth emails
    Incentivized
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    Salesforce
    • The biggest return is on the auditing and ease of use for the users.
    Incentivized
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