DocuWare vs. Hyland Document Filters

We currently have a scenario where we print 1,000 documents per month, one for each resident. Because of DocuWare's ability to process barcodes, we dump that pdf to DocuWare and it files it into each resident's account. We then run scripting to add each of those documents to our cloud-based property management software. Saves having to process one document at a time per resident.

Incentivized

It is well suited for receiving and identifying documents, types, and file formats. It does a great job of allowing us to automate the processing of documents that we receive digitally. It is a great tool and reduces the manual processing involved in identifying and organizing documents that we receive.

• OCR is very good
• Support
• Ease of use

Incentivized

• Identifies document types
• Identifies document formats
• Makes tiring and indexing our documents easier and reduces manual processing.

• No active directory integration, this doubles up user management.
• No Outlook integration. Would be nice to be able to interact with Docuware from email.
• No mobile application. We have many remote users that would benefit from this.

Incentivized

• All of Hylands products are great they are a leader in document management.

Docuware has become a vital part of our organization.

Incentivized

Fairly intuitive for average users.

Incentivized

We use a third-party company to assist in the support process, and they have been great to work with. Quick turn around on issues and almost immediate communication concerning support tickets. They are more than willing to consult with our IT partners as well, which is a must for our business.

Incentivized

Managing documents and processes are very similar. The added value of Docuware Cloud is seen in the administrative management and the investment cost.

Incentivized

• Allowed us to do multiple hours less data entry per client/per week.
• ROI very quickly.
• Package is customizable so you can scale as needed.

Incentivized

• Makes a large amount of scanned material searchable.
• Allows us to easily find relevant documents.
• Easy to use and configure.