Docuware is a great product.
April 21, 2022

Docuware is a great product.

Joe Ely | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

DocuWare Cloud

Overall Satisfaction with DocuWare

We started using DocuWare in a workflow to handle AP for our restaurant clients. We have since moved to a more industry-specific product for invoice processing, but remain using DocuWare to identify and store cash management-related documents.
  • OCR is very good
  • Support
  • Ease of use
  • Some more features would be nice.
  • A little more customizable.
  • Better connections to email/filtering.
  • Allowed us to do multiple hours less data entry per client/per week.
  • ROI very quickly.
  • Package is customizable so you can scale as needed.
We actually moved from DocuWare to Plate IQ because Plate is restaurant specific and shares many item codes, SKU #'s, etc from major vendors. However, we continue to use DocuWare for other data management because it was so useful to us while we used it for AP.

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We moved a quarter-million documents from file cabinets in our office to be digitally stored. Docuware made this process much, much less time-consuming than it otherwise would have been.