Donorbox vs. Flipcause

We were looking for a platform that could manage recurring donations and Donorbox was a perfect fit

Incentivized

If you are doing this for fun, and don't actually need the money that you raise through Flipcause, they're great, but if you need the funds to, say, run payroll or pay rent, do not even THINK of using them. You will spend a lot of time tearing your hair out, and sending yet another email begging them to transfer funds

• recurring donations
• generating reports
• notifying when donation is recieved

Incentivized

• Flipcause has a great user interface for donors.
• Flipcause sends customizable donation receipts.
• Flipcause easily integrates with our website.
• Flipcause has great customer service.

Incentivized

• I wish addresses were shared

Incentivized

• You have to contact them multiple times to get them to give you your money.
• It generally takes at least a month to get funds from them to you.
• They take a really long time to respond to support emails, if they respond at all.

Website design is great and easy to use

Flipcause has amazingly responsive customer support staff and "Success Teams." When you sign up, your Success Manager makes sure you have all the information and support needed to get up and running quickly and easily. Your Success Team will happily provide support on an on-going basis as needed, although we have not needed much support due to the easy-to-use interface

Incentivized

Donorbox's fees are less and creates options for recurring payments that other platforms don't allow

Incentivized

We previously used Network for Good to process online donations and to sell event tickets, but Flipcause has proven much better at meeting our needs. I prefer the Flipcause interface and functionality, especially for event registrations. We have also used PayPal and PayPal Here to collect donations online and in person. While these are trusted and recognizable for our donors, they are only useful for collecting donations and do not have easily customizable donation receipts.

Incentivized

• Allowed us to easily collect dollars

Incentivized

• Diminished trust from employees because of payroll delays.
• Unable to plan ahead because we have no idea when we will get our funds.
• Excessive time spent chasing funds, rather than fulfilling our mission.
• Excessive time spent researching new platforms, and changing all our infrastructure because we've finally decided we can't stay with them any longer.