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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DonorDock

    Score8.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    DonorDock in Fargo offers their eponymous CRM, a solution designed to help Nonprofits save time and raise more funds with a centralized system of record and fundraising toolset.

    $6,000

    per year

    DonorSnap

    Score5.5 out of 10
    N/ADonorSnap in Wisconsin offers a nonprofit fundraising and constituent management platform, supporting at different pricing tiers larger or small groups of donors with fundraising tools like mass email with acknowledgement emails, mobile app, event registration and forms, management of recurring donations, and other email related tools.N/A
    Pricing
    DonorDockDonorSnap
    Editions & Modules
    DonorDock One
    $500
    per month (billed annually)
    No answers on this topic
    Offerings
    Pricing Offerings
    DonorDockDonorSnap
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$2,000 one-time feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DonorDockDonorSnap
    Considered Both Products
    DonorDock
    Chose DonorDock
    DonorDock is a better fit for financially challenged nonprofits that are still looking for a powerful tool.
    Incentivized
    DonorSnap
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    DonorDockDonorSnap
    Communications and Marketing
    Comparison of Communications and Marketing features of DonorDock and DonorSnap
    Feature
    DonorDock
    8.3
    3 Ratings
    22% above category average
    DonorSnap
    -
    Ratings
    Constituent engagement and marketing8.33 Ratings00 Ratings
    Reporting and Analytics
    Comparison of Reporting and Analytics features of DonorDock and DonorSnap
    Feature
    DonorDock
    8.3
    3 Ratings
    28% above category average
    DonorSnap
    -
    Ratings
    Reporting and data visualization7.43 Ratings00 Ratings
    Wealth screening9.11 Ratings00 Ratings
    Fundraising and Events
    Comparison of Fundraising and Events features of DonorDock and DonorSnap
    Feature
    DonorDock
    6.3
    3 Ratings
    11% above category average
    DonorSnap
    -
    Ratings
    Online donation options7.53 Ratings00 Ratings
    Event registration and ticketing4.92 Ratings00 Ratings
    Text and phone donations6.63 Ratings00 Ratings
    Security and Platform
    Comparison of Security and Platform features of DonorDock and DonorSnap
    Feature
    DonorDock
    7.7
    3 Ratings
    16% above category average
    DonorSnap
    -
    Ratings
    Role-based user permissions9.13 Ratings00 Ratings
    Mobile access8.92 Ratings00 Ratings
    Integrations5.03 Ratings00 Ratings
    Best Alternatives
    DonorDockDonorSnap
    Small Businesses
    Agentforce 360 for Nonprofits
    Score8.5 out of 10
    Agentforce 360 for Nonprofits
    Score8.5 out of 10
    Medium-sized Companies
    DonorPerfect
    Score8.4 out of 10
    DonorPerfect
    Score8.4 out of 10
    Enterprises
    Ellucian CRM Advance
    Score5 out of 10
    Ellucian CRM Advance
    Score5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DonorDockDonorSnap
    Likelihood to Recommend
    8.3
    (4 ratings)
    10.0
    (2 ratings)
    Usability
    7.4
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    DonorDockDonorSnap
    Likelihood to Recommend
    DonorDock
    If someone requires having a lot of customized fields for donors or wants to drill down to really minute details, it might be for them. For the average fundraiser, development director, or non-profit, I think they are great.
    Read full review
    DonorSnap
    DonorSnap is perfect for our organization due to its ease of use; there isn't a big learning curve. Because we can create additional fields, we are able to segment reports based on those fields and appeal to specific groups. Additionally, with the number of classes and events that we conduct throughout the year, by being able to take online registrations and then have those in DS without anything more than a click to do, it streamlines the process immensely. Learning how to create reports can be slightly challenging if you are accustomed to working with a different platform, but I think it's that way when switching from any program to another.
    Incentivized
    Read full review
    Pros
    DonorDock
    • Easy to use, simple, fast
    • Built in recommendations and notifications
    • Easy reporting
    • Online giving
    • Affordable
    • Simple to get started
    • Scalable as we grow
    Read full review
    DonorSnap
    • The software is rich with features.
    • Their online support is quick to respond.
    • Many user-defined fields which provide greater adaptability to meet our needs.
    • Easy to navigate.
    Incentivized
    Read full review
    Cons
    DonorDock
    • I can't think of any.
    Incentivized
    Read full review
    DonorSnap
    • I really can't think of a thing!
    Incentivized
    Read full review
    Usability
    DonorDock
    It's a great product with room to grow, and I know they are growing. I used Donor Dock in a previous job when it was very new, and the growth I've seen over the last 4-5 years is impressive. It's an affordable product, and you save money on not having to purchase an email platform in addition to the database.
    Read full review
    DonorSnap
    No answers on this topic
    Alternatives Considered
    DonorDock
    DonorDock is a better fit for financially challenged nonprofits that are still looking for a powerful tool.
    Read full review
    DonorSnap
    We reviewed more than 100 donor management software applications and found DonorSnap to be right for our organization. Do your research and compare what are your priorities, what is offered by the variety of software on the market, what can you live without, can you upgrade in the future, do you trust the developers, etc.
    Incentivized
    Read full review
    Return on Investment
    DonorDock
    • Better donor retention
    • More new donors through better donor tracking
    • Increase in our monthly donors
    • Increase in gift amounts through better donor relationships
    Read full review
    DonorSnap
    • We spend so much less time doing data entry and generating reports than we spent with our previous four database providers. This is a very inexpensive donor management system in comparison with the others that we have used saving us thousands of dollars annually.
    • DonorSnap has more than met our business objectives of being able to track donors, donations, payments, registrations, etc. Working from the cloud provides me with quick access to information regardless of location - even the mobile app is great!
    Incentivized
    Read full review
    ScreenShots

    DonorDock Screenshots

    Screenshot of DonorDock's built-in email and text message marketing suite, used to send emails, texts, and track opens and clicks. To keep an existing solution, DonorDock integrates with popular tools, so data stays synced and up to date.Screenshot of DonorDock's contact, gift, and activities tracking. Information can be shared out to a team.Screenshot of reports that can be run in seconds, and customized to give exactly the desired information.Product screenshotProduct screenshotProduct screenshot