DonorDock in Fargo offers their eponymous CRM, a solution designed to help Nonprofits save time and raise more funds with a centralized system of record and fundraising toolset.
$6,000
per year
Virtuous CRM
Score6.6 out of 10
Mid-Size Companies (51-1,000 employees)
Virtuous Software, headquartered in Phoenix offers a nonprofit CRM, fundraising, volunteer, and marketing tools used to create more responsive donor experiences and grow giving. The CRM unifies fundraising, marketing, and donor development activities.
N/A
Pricing
DonorDock
Virtuous CRM
Editions & Modules
DonorDock One
$500
per month (billed annually)
Starter (under 5K contacts)
Contact Sales
Up to 5 users and includes 1,000 supporter records
Platform (5K-30k contacts)
Contact Sales
Unlimited users and includes your first 5,000 supporter records
Enterprise (30k-Millions)
Contact Sales
Unlimited users and (potentially) unlimited supporters
Client Success Manager in Marketing at Infinity Concepts (Marketing & Advertising, 11-50 employees)
Chose Virtuous CRM
Virtuous is one of the premier donor management and fundraising platforms. It has more capabilities than DonorDock and DonorPerfect, but it is not as clunky as Raiser’s Edge. It is similar to Bonterra, which used to be called Salsa Labs, but it definitely has more automations …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Key User Insights
Would buy again
No answers on this topic
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Delivers good value for the price
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Happy with the feature set
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Lived up to sales and marketing promises
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Implementation went as expected
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Features
DonorDock
Virtuous CRM
Communications and Marketing
Comparison of Communications and Marketing features of DonorDock and Virtuous CRM
Feature
DonorDock
8.3
3 Ratings
22% above category average
Virtuous CRM
6.2
2 Ratings
7% below category average
Constituent engagement and marketing
8.33 Ratings
6.52 Ratings
Social listening
00 Ratings
5.01 Ratings
Digital advocacy enablement
00 Ratings
7.01 Ratings
Reporting and Analytics
Comparison of Reporting and Analytics features of DonorDock and Virtuous CRM
Feature
DonorDock
8.3
3 Ratings
28% above category average
Virtuous CRM
5.3
2 Ratings
16% below category average
Reporting and data visualization
7.43 Ratings
6.02 Ratings
Wealth screening
9.11 Ratings
4.52 Ratings
Fundraising and Events
Comparison of Fundraising and Events features of DonorDock and Virtuous CRM
Feature
DonorDock
6.3
3 Ratings
11% above category average
Virtuous CRM
4.2
2 Ratings
29% below category average
Online donation options
7.53 Ratings
4.52 Ratings
Event registration and ticketing
4.92 Ratings
4.52 Ratings
Text and phone donations
6.63 Ratings
4.02 Ratings
Volunteer shift management
00 Ratings
7.01 Ratings
Mobile event check-in
00 Ratings
1.01 Ratings
Security and Platform
Comparison of Security and Platform features of DonorDock and Virtuous CRM
If someone requires having a lot of customized fields for donors or wants to drill down to really minute details, it might be for them. For the average fundraiser, development director, or non-profit, I think they are great.
Virtuous is a great tool for fundraisers and nonprofit organizations that want to keep all their donor records, gift transactions, donation landing pages, and reporting in one platform. It may not be well suited, though, for for-profit businesses, organizations, and agencies.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Virtuous only keeps track of contacts on forms for a given period of time, not the lifetime of when the form was deployed.
Virtuous Customer Support can sometimes lag, and you end up waiting days for a response to your inquiry or issue.
Virtuous reporting, while very detailed and segmented, can sometimes be a little overwhelming, and the terminology does not always translate to what you are looking to accomplish with your reporting outcomes.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It's a great product with room to grow, and I know they are growing. I used Donor Dock in a previous job when it was very new, and the growth I've seen over the last 4-5 years is impressive. It's an affordable product, and you save money on not having to purchase an email platform in addition to the database.
In my experience, Virtuous CRM has great self-marketing, talented salespeople, and a half-baked CRM that shows glimmers of competence but the actual experience is more akin the the scene in the Simpson’s when Sideshow Bob keeps stepping on rakes.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
In my experience, the sales pitch and demos are slick, but upon actual use there is a quick realization that no small or medium charity should touch this software with a 10-ft pole. In my opinion, if you have a large org with lots of cash, and a dedicated database manager who is tech-literate, you can make this work. HubSpot is by far my favorite but lacks the nonprofit features needed to truly manage donor relationships and portfolios.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
