DonorSearch vs. FrontStream Panorama

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DonorSearch
Score 7.1 out of 10
N/A
DonorSearch is an online database of donors and prospects providing intelligence on donor wealth and capacity for giving, from the company of the same name in Marriotsville.N/A
FrontStream Panorama
Score 3.0 out of 10
N/A
FrontStream boasts over 20,000 nonprofits and socially-minded companies as users, to power their auctions, charity events, peer-to-peer and online fundraising, and employee giving. Panorama's interactive web interface helps nonprofits expand their donor base, manage event registration and donor communications. With prebuilt customized templates, users can create branded, personalized nonprofit page where they can tell a meaningful, personal story about their cause and create the…
$900
per year
Pricing
DonorSearchFrontStream Panorama
Editions & Modules
No answers on this topic
Panorama Pro
$900
per year
Panorama Enterprise
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Offerings
Pricing Offerings
DonorSearchFrontStream Panorama
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DonorSearchFrontStream Panorama
Best Alternatives
DonorSearchFrontStream Panorama
Small Businesses
Bonterra Network for Good
Bonterra Network for Good
Score 9.4 out of 10
Bonterra Network for Good
Bonterra Network for Good
Score 9.4 out of 10
Medium-sized Companies
Bonterra OneCause
Bonterra OneCause
Score 8.9 out of 10
Bonterra OneCause
Bonterra OneCause
Score 8.9 out of 10
Enterprises
Blackbaud Enterprise Fundraising CRM
Blackbaud Enterprise Fundraising CRM
Score 7.6 out of 10
Blackbaud Enterprise Fundraising CRM
Blackbaud Enterprise Fundraising CRM
Score 7.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DonorSearchFrontStream Panorama
Likelihood to Recommend
9.0
(2 ratings)
8.0
(3 ratings)
Usability
9.0
(1 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
1.0
(1 ratings)
User Testimonials
DonorSearchFrontStream Panorama
Likelihood to Recommend
DonorSearch
When doing research, it's been very helpful to see real estate ownership along with SEC holdings in one spot which has been helpful in leads. However, with the real estate, at times it doesn't match the names on the property records which adds an additional step on my end to complete
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FrontStream
Given the experience I have had this year, I couldn't recommend any part of their service. The product doesn't function as advertised and they don't communicate with customers to let them know what they are doing to fix it. It is a level of service that is completely unacceptable on every level.
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Pros
DonorSearch
  • Broad inclusion of information
  • Prior giving records
  • Address information
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FrontStream
  • FrontStream Panorama allows you to customize a larger portion of your pages that you design if you have experience with HTML and coding.
  • FrontStream Panorama allows you to integrate their other platforms, such as bidding for good, which is for auction items, and connect those to their ticket registration software.
  • FrontStream Panorama allows you to pull reports and customize and save reports you might use often.
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Cons
DonorSearch
  • Too many names included even when the correct address has been provided for the initial query
  • Not providing total clarity about DonorSearch specific definitions
  • Providing too much info from low-quality profiles
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FrontStream
  • Looks dated in my opinion.
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Usability
DonorSearch
Very clean interface and easy to navigate based on labeling. Also, the onboarding process is very easy to follow and understand! DonorSearch also does weekly webinars that help and are insightful when looking to learn new things about the system
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FrontStream
No answers on this topic
Support Rating
DonorSearch
No answers on this topic
FrontStream
They do not seem to care about the problems of their customers. They do not return phone calls. They do not provide the updates on their support page that they promised. They have had two weeks to repair the basic functionality of their system and they have been unable to do so. This is a complete failure as far as I am concerned.
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Alternatives Considered
DonorSearch
DonorSearch was the first product we onboarded for our donor research and haven't left them because of the success we have had with them so far!
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FrontStream
We switched from Classy.org to FrontStream Panorama and then back to Classy.org. But, originally what intrigued us about FrontStream Panorama was the ability to customize our fundraising pages. Visual design is so important to storytelling and to raising revenue and it seemed like a real opportunity for us to create beautiful campaigns that raised more money. They were also slightly less expensive than competitors.
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Return on Investment
DonorSearch
  • There has not been a negative impact
  • We have been able to get a jumpstart on many leads
  • We are able to see whose giving aligns with our organization
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FrontStream
  • Saves staff time
  • Increases donor participation
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ScreenShots