Dotdigital vs. Omniconvert Explore

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dotdigital
Score 8.5 out of 10
N/A
Dotdigital is a customer engagement platform that helps digital marketers and developers deliver communications across the customer journey. It uses customer data to drive engagement, conversion, and loyalty for brands as they grow and scale. The platform connects first party data across systems to surface insights and automate predictive cross-channel messages.N/A
Omniconvert Explore
Score 8.0 out of 10
Mid-Size Companies (51-1,000 employees)
Explore by Omniconvert is a conversion rate optimization platform. It boasts a democratic approach to product development, where users can help decide the future of the CRO tool. Through software and services, Explore by Omniconvert aims to help global eCommerce companies improve their conversion rates through advanced segmentation algorithms, A/B testing, Web Personalization and Web surveys. The vendor state Omniconvert currently has…
$0
Pricing
DotdigitalOmniconvert Explore
Editions & Modules
No answers on this topic
50 000 tested views
0 $
100 000 tested views
$245
per month
700 000 tested views
$1293
per month
5 000 000 tested views
$4658
per month
Offerings
Pricing Offerings
DotdigitalOmniconvert Explore
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
DotdigitalOmniconvert Explore
Considered Both Products
Dotdigital
Chose Dotdigital
Regarding pure mail sending/deliverability, DotDigital and Mailgun are on par. Mailgun is more focused on the actual "mail delivery" part, while DotDigital offers a complete marketing package, even if Mailgun quickly caught up at the time of this review (not two years ago when …
Chose Dotdigital
More customisation, and integration to many tools
Chose Dotdigital
DotDigital's featureset ultimately led us to selecting it over Mailchimp. We feel that Mailchimp, while useful, is not suited for larger applications such as our organization, where we have potentially tens of thousands of sends. DotDigital allows the type of segmentation our …
Chose Dotdigital
DotDigital's platform is simple to use for essential email marketing campaigns. Setting up Programs (action-driven automation) is simple. It gives you the ability to design stunning campaigns with a wide range of customizability. To better understand our customer base, it …
Omniconvert Explore
Chose Omniconvert Explore
Unless has an easier learning curve but they have different features. Their personalization is similar though.
Features
DotdigitalOmniconvert Explore
Testing and Experimentation
Comparison of Testing and Experimentation features of Product A and Product B
Dotdigital
-
Ratings
Omniconvert Explore
8.3
Ratings
1% below category average
Split URL testing00 Ratings9.00 Ratings
Multivariate testing00 Ratings5.00 Ratings
Visual / WYSIWYG editor00 Ratings9.00 Ratings
Experiment workflow and approval00 Ratings10.00 Ratings
Audience Segmentation & Targeting
Comparison of Audience Segmentation & Targeting features of Product A and Product B
Dotdigital
-
Ratings
Omniconvert Explore
9.0
Ratings
3% above category average
Standard visitor segmentation00 Ratings8.00 Ratings
Website personalization00 Ratings10.00 Ratings
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DotdigitalOmniconvert Explore
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Score 9.9 out of 10
Medium-sized Companies
Dialpad Support
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Score 9.1 out of 10
Dynamic Yield
Dynamic Yield
Score 9.0 out of 10
Enterprises
Verint Community
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Score 10.0 out of 10
Dynamic Yield
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Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DotdigitalOmniconvert Explore
Likelihood to Recommend
7.9
(0 ratings)
10.0
(0 ratings)
Usability
7.3
(0 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
10.0
(0 ratings)
User Testimonials
DotdigitalOmniconvert Explore
Likelihood to Recommend
The platform is very similar to many of its competitors, and the only reason why some people chose this over others is its natural integration with Magento. For its limits, it is worth investing in an integration with another platform to save money in the long run.
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If you need some website personalization it can do the trick. If you have a website where you know where your users are coming from and you can improve their experience from some personalization it will help you convert them through your funnel.
If you are running a small site it may be overkill to a normal call to action. Couldn’t hurt to test though with their split testing.
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Pros
  • Seamless experience on the platform
  • Integration to Shopify, Loyalty Lion etc
  • Helpful KAM with troubleshooting issues and setting up program
  • Responsive customer support on platform
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  • Conversion optimization.
  • Website personalization.
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Cons
  • Improved email results reporting are needed.
  • Learning the system and planning campaigns can take time.
  • It had issues integrating Google Analytics and lacked transactional email metrics.
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  • The learning curve could be easier.
  • Improve onboarding.
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Usability
DotDigital is not difficult to use, however, the user interface could use some optimization. There are certain elements that can be challenging to find, and the menus are not always intuitive. However, the tool makes up for that with easy to use features, like creating segments, and allowing many rules to specify these particular groups.
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No answers on this topic
Support Rating
No answers on this topic
They have been polite and good about updates.
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Alternatives Considered
DotDigital's platform is simple to use for essential email marketing campaigns. Setting up Programs (action-driven automation) is simple. It gives you the ability to design stunning campaigns with a wide range of customizability. To better understand our customer base, it analyzes each email sent out. In every situation, the support team has been responsive and helpful.
Read full review
Unless has an easier learning curve but they have different features. Their personalization is similar though.
Read full review
Return on Investment
  • Positive - Always delivers a good amount of inbound enquiries
  • Positive - This has delivery a sold amount of client wins over the years - an integral part of our bottom line sales.
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  • Personalization from referral sites has been an improvement to ROI.
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ScreenShots

Omniconvert Explore Screenshots

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