TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dotloop

    Score8.2 out of 10
    N/ADotloop is presented by the vendor as an all-in-one real estate transaction management solution that gives brokers and teams full visibility into their business and empowers agents to close deals. It is now a property of Zillow (acquired 2015).

    $29

    per month

    SiteCapture

    Score8 out of 10
    N/ASiteCapture is a mobile and cloud solution that transforms how businesses capture and communicate information from the field. SiteCapture lets companies that rely heavily on remote workers replace inefficient processes with a single, easy-to-use mobile solution that improves workforce productivity, streamlines operations, and improves levels of customer service. SiteCapture can be configured for virtually any field data collection task and integrated into existing back-office systems.

    $130

    per month (for 4 users)

    Pricing
    DotloopSiteCapture
    Editions & Modules
    Starting Price
    $29.00
    per month
    Basic
    $130
    per month 4 users
    Professional
    $375
    per month 10 users
    Premium
    $850
    per month includes 20 users
    Custom
    Contact Sales
    per year
    Offerings
    Pricing Offerings
    DotloopSiteCapture
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    DotloopSiteCapture
    Considered Both Products
    Zillow
    No answer on this topic
    SiteCapture
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    11 Answers
    No answers on this topic
    Delivers good value for the price
    91%
    Delivers good value for the price
    10 Answers
    No answers on this topic
    Happy with the feature set
    92%
    Happy with the feature set
    11 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    10 Answers
    No answers on this topic
    Best Alternatives
    DotloopSiteCapture
    Small Businesses
    Condo Control
    Score9 out of 10
    Kickserv
    Score9.3 out of 10
    Medium-sized Companies
    Condo Control
    Score9 out of 10
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DotloopSiteCapture
    Likelihood to Recommend
    1.1
    (12 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    1.0
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    9.7
    (6 ratings)
    -
    (0 ratings)
    User Testimonials
    DotloopSiteCapture
    Likelihood to Recommend
    Zillow
    In Real Estate sales and property management, Dotloop will be your best friend. When you need clients or tenants to sign a lease or a contract, sending through dotloop is extremely easygoing and keeps everything organized pertaining to what you name the loop. I think I speak for my whole office when I say that without dotloop, our lives would be a disorderly mess, and we would find ourselves losing papers and becoming confused. Dotloop really helps our office like no other and has great support along the way!
    Incentivized
    Read full review
    SiteCapture
    Any scenario where you are managing off-site work tasks, especially if those work tasks involve virtual verification and media.
    Incentivized
    Read full review
    Pros
    Zillow
    • Dotloop has a great user interface. The features that seem small but are a huge help such as automatically scrolling to where the person needs to review and sign is very creative.
    • It has been great to be able to pull documents from the app on a mobile device to a web browser on a desktop.
    • It is very easy to organize documents (add, remove, arrange, edit, etc.)
    Incentivized
    Read full review
    SiteCapture
    • Creating products that are highly configurable for the user.
    • Creating API integrations.
    • Understanding and adapting to mobile user needs.
    Incentivized
    Read full review
    Cons
    Zillow
    • The viewing could be a bit more user friendly when opening from different types of devices.
    • It would be nice if there was an alert that clients don't need to try to login when opening a document since they don't have an account.
    Incentivized
    Read full review
    SiteCapture
    • Industry/market specification.
    • Expansion and scale.
    • Look and design.
    Incentivized
    Read full review
    Usability
    Zillow
    The Brokers I've connected with that used Dotloop in the past have also had the same issue I had. Their relationship with "thousands" of MLS listing services is not true. No one took responsibility for not communicating this early on. Everyone just pointed the finger at other departments and did absolutely nothing to alleviate the situation.

    To add insult to injury, the system crashes during peak usage, making it near impossible to submit offers promptly. If requested I am more than open to provide the video showing both when the system crashes and the aforementioned issue
    Read full review
    SiteCapture
    No answers on this topic
    Support Rating
    Zillow
    Good support but onboard training could probably be a bit better as well as documentation. But we rarely need support as the software works flawlessly once you know how to use it. Very happy with support so far and I recommend the product.
    Incentivized
    Read full review
    SiteCapture
    No answers on this topic
    Alternatives Considered
    Zillow
    I personally feel that Dotloop is much more organized and easier to use. It feels more efficient to use and I have noticed the majority of the people I work with are more aware of Dotloop and trust it more
    Incentivized
    Read full review
    SiteCapture
    No answers on this topic
    Return on Investment
    Zillow
    • Great at allowing our management to see what is going on within the office
    • Great at quality and compliance with the submit for review function
    Incentivized
    Read full review
    SiteCapture
    • Reduced our labor spend due to integration and automation.
    • Reduced subcontracting burdens due to advanced mobile features (i.e., eliminated the need for homework, uploading, and transcription after job completion).
    Incentivized
    Read full review
    ScreenShots

    SiteCapture Screenshots

    Screenshot of Customer Remote Self-InspectionsScreenshot of Work Order ManagementScreenshot of Photo & Data ManagementScreenshot of ReportingScreenshot of EstimatingScreenshot of Inspections