What users are saying about
15 Ratings
1 Ratings
15 Ratings
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Score 9 out of 100
1 Ratings
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Score 8 out of 100

Likelihood to Recommend

DreamHost

Dreamhost was previously a great web host with reliable service and top-notch features, but I can no longer recommend them. If you're looking for web hosting on a Linux platform (such as running PHP or platforms like Wordpress, Jooma, or Drupal), with simple pricing services, then this is the great service for you. One big downside is lack of phone customer support. This is especially frustrating because of their many issues the last few weeks, which aren't easily resolved or addressed by their team.
Derek Letellier | TrustRadius Reviewer

eApps

If you need help with support or setup, you will be able to get a hold of a technician.
Doug Smith | TrustRadius Reviewer

Pros

DreamHost

  • Customer service is industry-best. We've never had a problem that wasn't solved by them almost immediately.
  • Their dashboard is extremely easy to use and doesn't cause any confusion at all.
  • Their website speeds are good but not great. In an age when speed is important, they are good enough, especially for the price.
  • They have a great backup feature.
Stephen Steinberg | TrustRadius Reviewer

eApps

  • Eapps support is very good. We can always call and speak to a tech support technician 24 hours a day. They are also very knowledgable.
Doug Smith | TrustRadius Reviewer

Cons

DreamHost

  • They could have better deploy solutions for not so experienced users
  • More integration with external services to automate some tasks
  • Better ways to track hosting performance
  • The user management could be easier to understand
Carlos Eduardo de Souza | TrustRadius Reviewer

eApps

  • DDOS attacks have been recent. We also had issues with their SAN. I know they are in the process to update their SAN drives but there were a couple times which these failed.
Doug Smith | TrustRadius Reviewer

Likelihood to Renew

DreamHost

DreamHost 8.2
Based on 1 answer
We have every intention of staying with Dreamhost, but we are a tad concerned with the company's recent involvement in high profile litigation and controversial topics. While we don't take a position one way or another on what type of content they should host, one concern we have is that repeated attacks on their infrastructure have caused significant downtime during business hours for us, and that's something we'll have to take into consideration going forward.
Derek Letellier | TrustRadius Reviewer

eApps

No score
No answers yet
No answers on this topic

Support Rating

DreamHost

DreamHost 10.0
Based on 2 answers
Whether we're calling in on the phone, live chatting or emailing, we get immediate high-quality, native English-speaking support. This cannot be overstated when it comes to hosting, because support tickets are usually time sensitive and high stress. I've always had great experiences with the limited times we've needed to use DreamHost support. We've dealt with support for many other providers and no one comes close to DreamHost.
Stephen Steinberg | TrustRadius Reviewer

eApps

No score
No answers yet
No answers on this topic

Alternatives Considered

DreamHost

We've tried a few other WordPress-specific hosts, as well as other shared hosting providers (Rackspace, WPEngine, and others). We have found that DreamHost gives the best balance of cost, performance, and features, for our needs. All vendors have their own pitfalls and shortcomings, and DreamHost isn't without its own, but it works for us.
Jim Rubenstein | TrustRadius Reviewer

eApps

Eapps is a cheaper alternative to AWS and Rackspace.
Doug Smith | TrustRadius Reviewer

Return on Investment

DreamHost

  • The service can really be a positive value with its very solid performance and lack of downtime issues found with other services.
  • For those with limited hosting or web development knowledge, the service can be a challenge to fully utilize. Sometimes this may mean additional training.
  • The service also provides a number of expansion opportunities for growing with greater functionalities.
Bruce Emmerling | TrustRadius Reviewer

eApps

  • Uptime is critical for my business. Recently we had some issues with uptime, but they were resolved rather quickly.
Doug Smith | TrustRadius Reviewer

Pricing Details

DreamHost

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

eApps

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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