DreamHost vs. IBM Cloud Foundry

Dreamhost was previously a great web host with reliable service and top-notch features, but I can no longer recommend them. If you're looking for web hosting on a Linux platform (such as running PHP or platforms like Wordpress, Jooma, or Drupal), with simple pricing services, then this is the great service for you. One big downside is lack of phone customer support. This is especially frustrating because of their many issues the last few weeks, which aren't easily resolved or addressed by their team.

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As it is an open-source platform as a service, it is very easy to operate, scale, and deploy regardless of what programming language and framework it's written in. However, it could be improved in terms of scalability. There should be proper documentation for easier and clearer understanding to make the process smooth.

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• Customer service is industry-best. We've never had a problem that wasn't solved by them almost immediately.
• Their dashboard is extremely easy to use and doesn't cause any confusion at all.
• Their website speeds are good but not great. In an age when speed is important, they are good enough, especially for the price.
• They have a great backup feature.

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• Simplicity - the command line tool provided can get you up and running within minutes.
• Resourceful - IBM Cloud Foundry is built on top of the open source Cloud Foundry technology, so any resources you find online about Cloud Foundry generally can be applied.
• Feature rich - provides all the necessary features for a cloud based platform, such as auto-scaling, 0 downtime deployment.

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• They could have better deploy solutions for not so experienced users
• More integration with external services to automate some tasks
• Better ways to track hosting performance
• The user management could be easier to understand

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• Need: VISUALIZATION CAPABILITIES! Particularly with the Conversation Service.
• Need: Annotation capabilities for dialog nodes in Conversation Service.
• Need: Search/querying capabilities in Conversation Service
• Need: Clearer documentation of the S2T service. I had to use a third party website for an understanding of how to use this.

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Invited by TrustRadius (TR) on Vendor's Behalf

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We have every intention of staying with Dreamhost, but we are a tad concerned with the company's recent involvement in high profile litigation and controversial topics. While we don't take a position one way or another on what type of content they should host, one concern we have is that repeated attacks on their infrastructure have caused significant downtime during business hours for us, and that's something we'll have to take into consideration going forward.

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Whether we're calling in on the phone, live chatting or emailing, we get immediate high-quality, native English-speaking support. This cannot be overstated when it comes to hosting, because support tickets are usually time sensitive and high stress. I've always had great experiences with the limited times we've needed to use DreamHost support. We've dealt with support for many other providers and no one comes close to DreamHost.

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We've tried a few other WordPress-specific hosts, as well as other shared hosting providers (Rackspace, WPEngine, and others). We have found that DreamHost gives the best balance of cost, performance, and features, for our needs. All vendors have their own pitfalls and shortcomings, and DreamHost isn't without its own, but it works for us.

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CF is what we initially went with to establish a development pipeline and start our cloud journey, now we are expanding this and although we are now pulling in many other tools and functions around CF, it is not being replaced. It stands out as having a key place working ‘with’ git, Kubernetes, IBM cloud etc, not against or segregated from it.

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• The service can really be a positive value with its very solid performance and lack of downtime issues found with other services.
• For those with limited hosting or web development knowledge, the service can be a challenge to fully utilize. Sometimes this may mean additional training.
• The service also provides a number of expansion opportunities for growing with greater functionalities.

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• IBM Bluemix is mainly a foundation enabler at this stage, although our business plan does look promising.
• The low cost of development on Bluemix for a start-up like us is so helpful......we had no spare cash for this project besides what we could save or borrow at first, and that wasn't much. We are still trying to attract venture capital to cover the main Cordova Coding effort plus the launch "Cash Burn".
• Features like push notifications, mobile-back end, and world-beating security help us to sell our SaaS products/services.
• The pure (usually!) functionality of IBM products and services is very rewarding to work with.They are so insightful and thoughtful, to say naught of clever!

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info