TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DreamHost

    Score9.3 out of 10
    N/ADreamHost is a website hosting service with features such as managed VPS hosting, public cloud computing, and dedicated servers. Managed options include WordPress with the DreamPress upgraded service with staging and coaching, WooCommerce hosting, as well as dedicated server hosting.

    $3.95

    per month

    LightEdge

    Score10 out of 10
    N/ALightEdge Services, headquartered in Des Moines, offers a suite of colocation and infrastructural services with support including security consulting, compliance consulting (e.g. HIPAA), and disaster-recovery-as-a-service (DRaaS) for users of its colocation services.N/A
    Pricing
    DreamHostLightEdge
    Editions & Modules
    Shared
    $3.95
    per month
    DreamPress
    $16.95
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    DreamHostLightEdge
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    DreamHostLightEdge
    Infrastructure-as-a-Service (IaaS)
    Comparison of Infrastructure-as-a-Service (IaaS) features of DreamHost and LightEdge
    Feature
    DreamHost
    -
    Ratings
    LightEdge
    8.0
    1 Ratings
    3% below category average
    Pre-configured templates00 Ratings8.01 Ratings
    Best Alternatives
    DreamHostLightEdge
    Small Businesses
    AccuWebHosting.Com
    Score9.9 out of 10
    IBM Cloud Object Storage
    Score9 out of 10
    Medium-sized Companies
    No answers on this topic
    IBM Cloud Bare Metal Servers
    Score8.7 out of 10
    Enterprises
    AccuWebHosting.Com
    Score9.9 out of 10
    SAP on IBM Cloud
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DreamHostLightEdge
    Likelihood to Recommend
    7.0
    (10 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DreamHostLightEdge
    Likelihood to Recommend
    Dreamhost
    Dreamhost was previously a great web host with reliable service and top-notch features, but I can no longer recommend them. If you're looking for web hosting on a Linux platform (such as running PHP or platforms like Wordpress, Jooma, or Drupal), with simple pricing services, then this is the great service for you. One big downside is lack of phone customer support. This is especially frustrating because of their many issues the last few weeks, which aren't easily resolved or addressed by their team.
    Incentivized
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    LightEdge
    OnRamp is great for medium or large size companies that need to organize information in a way that is easily accessible. It is not great for small companies who don't have a lot of customers.
    Incentivized
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    Pros
    Dreamhost
    • Customer service is industry-best. We've never had a problem that wasn't solved by them almost immediately.
    • Their dashboard is extremely easy to use and doesn't cause any confusion at all.
    • Their website speeds are good but not great. In an age when speed is important, they are good enough, especially for the price.
    • They have a great backup feature.
    Incentivized
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    LightEdge
    • OnRamp does a great job at pulling up specific contact information about our donors
    • OnRamp allows for us to find detailed payment information regarding postings to our general ledger
    • It is very easy to run various reports with OnRamp
    Incentivized
    Read full review
    Cons
    Dreamhost
    • They could have better deploy solutions for not so experienced users
    • More integration with external services to automate some tasks
    • Better ways to track hosting performance
    • The user management could be easier to understand
    Incentivized
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    LightEdge
    • I hear complaints from our donations department on how extractions can be difficult at times when pulling multiple years information
    • OnRamp can make room for improvement by allowing us to make changes from an admin standpoint on how we pull up certain reports
    Incentivized
    Read full review
    Likelihood to Renew
    Dreamhost
    We have every intention of staying with Dreamhost, but we are a tad concerned with the company's recent involvement in high profile litigation and controversial topics. While we don't take a position one way or another on what type of content they should host, one concern we have is that repeated attacks on their infrastructure have caused significant downtime during business hours for us, and that's something we'll have to take into consideration going forward.
    Incentivized
    Read full review
    LightEdge
    No answers on this topic
    Support Rating
    Dreamhost
    Whether we're calling in on the phone, live chatting or emailing, we get immediate high-quality, native English-speaking support. This cannot be overstated when it comes to hosting, because support tickets are usually time sensitive and high stress. I've always had great experiences with the limited times we've needed to use DreamHost support. We've dealt with support for many other providers and no one comes close to DreamHost.
    Incentivized
    Read full review
    LightEdge
    No answers on this topic
    Alternatives Considered
    Dreamhost
    We've tried a few other WordPress-specific hosts, as well as other shared hosting providers (Rackspace, WPEngine, and others). We have found that DreamHost gives the best balance of cost, performance, and features, for our needs. All vendors have their own pitfalls and shortcomings, and DreamHost isn't without its own, but it works for us.
    Incentivized
    Read full review
    LightEdge
    OnRamp is much easier to use then Financial Edge with its user-friendly interface. Financial Edge seems dated and is much more complicated when running reports.
    Incentivized
    Read full review
    Return on Investment
    Dreamhost
    • The service can really be a positive value with its very solid performance and lack of downtime issues found with other services.
    • For those with limited hosting or web development knowledge, the service can be a challenge to fully utilize. Sometimes this may mean additional training.
    • The service also provides a number of expansion opportunities for growing with greater functionalities.
    Incentivized
    Read full review
    LightEdge
    • OnRamp saves us time on retrieving data
    • OnRamp helps us organize payment information and makes it easily accessible for users
    • The security of using OnRamp is the best investment a company can make.
    Incentivized
    Read full review
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