DriveWorks vs. ServiceNow DevOps

I would recommend DriveWorks to a college if they have similar needs to those I am personally experiencing at my university. Above all, I would not recommend it if the user needs to allow simultaneous access to a very high number of users (as is my case) since the software does not give this possibility. On the contrary, I would recommend it if a colleague needs to use software that works in the background and generates stand-alone models and prints for time reasons.

Incentivized

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ServiceNow DevOps is suitable for IT companies that are medium to large, It is great when it comes to keeping a track of all the activities, it takes a very little amount of time for creating tickets, with a small amount of information. It is a good tool for incident management, and change management. It will be less suitable for small-scale companies.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Integration with other systems.
• Ease of use.
• Automation potential.
• Program UI.

Incentivized

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Plan develop, build, test, deploy and operate any applications in a safer environment.
• Evaluating and monitoring improvements
• Connects with third party and existing applications

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• In some cases, the exchange of documentation between different users is not so automatic. Some operations still have to be done manually.
• All the variables and design parameters introduced by the user are not always visible and can be analyzed simultaneously. Sometimes changing the parameters related to the characteristics of the products is not so easy.
• DriveWorks allows access to a limited number of users at the same time. This issue sometimes makes the use of the software difficult for many of our students.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• No drop-down option is available to click when requesting specific software or hardware.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

DriveWorks is similar to some of its competitors but there are areas where it excels in comparison. For example, DriveWorks has an easier integration with other systems in terms of automation. However, some of its competitors have an easier learning curve than opposed to DriveWorks. If a skilled user has knowledge of DriveWorks then it will not be an issue.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

As mentioned previously, not sure if ServiceNow DevOps can handle tickets in an agile methodology, where everything is setup based on Sprints, stories and the whole agile terminology. We use OpsGenie to setup shifts for Production support teams, OpsGenie alerts people through a mobile app about production issues as well as to whom is Oncall support for multiple teams. Not sure this functionality is there in ServiceNow DevOps. For now those 3 applications are handling different functions in our company and would be difficult for me to compare them

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• DriveWorks helped us to increase the efficiency of our work thanks to the possibility to work remotely.
• The easy-to-understand graphical interface has allowed us to increase the interaction between our students.
• The impossibility of having many active users during the same session forced us to work at different times with multiple workgroups.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• ROI
• Increased the NPR score.
• Central locale for information and troubleshooting.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info