TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Drools

    Score7 out of 10
    N/ADrools is an open source business rules management system developed by Red Hat.N/A

    Trumpia

    Score8.2 out of 10
    N/ATrumpia's automated texting software goes beyond contact collection and mass texting. It offers the possibility of creating personalized interactions with contacts. Trumpia can be used to create custom-tailored workflows and automation. The texting software offers a sophisticated set of

    $94

    per month

    Pricing
    DroolsTrumpia
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DroolsTrumpia
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Core Plans and Advanced Plans have different monthly and yearly pricing options depending on the number of text messages that will be sent. All Advanced Plans include Workbench; an automated text message workflow builder with drag-and-drop functionality. Add-ons like additional users, dedicated short codes, dedicated account manager or campaign consulting are also available.
    More Pricing Information
    User Ratings
    DroolsTrumpia
    Likelihood to Recommend
    7.0
    (2 ratings)
    8.2
    (4 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    DroolsTrumpia
    Likelihood to Recommend
    Open Source
    As an open source rule engine and product suite, Drools is well suited for the small and middle scale business to manage and integrate the rules to build the rule-driven system which can process the business-critical data and events to produce the automated decision. It is better to use Drools in the well-secured environment (back-end behind the DMZ), not putting it on the customer-facing front or exposing it directly the to public where may bring direct security risk in the enterprise environment. Drools still needs a lot hardening on the security side.
    Incentivized
    Read full review
    Trumpia
    Trumpia is very good for a small to mid-size company that sends out texts 1 to 2 times a month. If you are large organization, have a lot of email records and/or send out texts very frequently throughout the month Trumpia may not be the most cost effective option. In that case it might be better to explore whether or not your CRM has text message functionality and see how that compares to Trumpia
    Incentivized
    Read full review
    Pros
    Open Source
    • Writing rules with business focus
    • Rules evolution and maintenance
    • separate business logic from program code
    Incentivized
    Read full review
    Trumpia
    • Account Management
    • Customer Service
    • Automated Text Campaigns
    Read full review
    Cons
    Open Source
    • Fusion doesn't support persistence of working memory, which brings some extra high availability risk to our business.
    • Guvnor still has a lot room to be implemented, it is not so user-friendly for non-technical people, so a lot of business users complain it is hard to master.
    • Rule execution server doesn't even have JMX implemented, hard to be monitored.
    • Drools is still lacking support for key Web services standards.
    Incentivized
    Read full review
    Trumpia
    • They could do a better job of bridging the gap between their platform and client's CRMs to ensure that information is shared in both places.
    Incentivized
    Read full review
    Likelihood to Renew
    Open Source
    No answers on this topic
    Trumpia
    It is easy to use and I am now familiar with the platform
    Incentivized
    Read full review
    Alternatives Considered
    Open Source
    I did not participate in drools choice. I can only compare drools with the previous situation which was using nothing.
    Incentivized
    Read full review
    Trumpia
    We have only used Trumpia since we began sending out promotional text messages back in 2016. We have been very happy with Trumpia therefore we have not had to explore any other providers. The only other option that we may explore in the future is sending out promotional texts messages directly through our CRM and see how that works
    Incentivized
    Read full review
    Return on Investment
    Open Source
    • The IT department quickly adopted Drools as it is a very good java-based rule engine, which saves a lot of time to meet the project timeline and balanced our business requirements.
    • Recently we start considering the OpenRules, which may be more business user-friendly.
    Incentivized
    Read full review
    Trumpia
    • Trumpia has helped us improve our efficiency.
    Incentivized
    Read full review
    ScreenShots

    Trumpia Screenshots

    Screenshot of Trumpia is an omni-channel platform: it can be used to send both text messages and emails.Screenshot of Trumpia features an AI message generator for texts and emails.Screenshot of The email editor features drag-and-drop elements to create customized marketing emails.Screenshot of More than 20 email templates availableScreenshot of Automated text message workflows templates - general templates and especial workflows for different industries.Screenshot of Example of an automated text message workflow with drag-and-drop-functionality.