Duda vs. ShipperHQ

Duda is great for agencies. There is a good client management area. It's even good for small businesses. They can choose a template and build out their own site. It's easy to customizes a website from a barebones template. There are many customizations in the each widget. The pricing is good for all size businesses. There is no tech headache with updates and backups.

Incentivized

ShipperHQ is almost too heavy-handed for our use case. We are only a single-origin shipper so we don't need the advanced functionality of multi-origin or drop-shipping. It is suited much better for organizations that have multiple origins or that use drop-ship facilities, or even a company managing multiple different eCommerce websites. We opted to go with it because of its great reviews, combined with less than stellar reviews of the competition.

Incentivized

• Very easy to learn and master
• Builds beautiful, feature rich and easy to maintain cool websites
• Provides an efficient management platform for agencies
• Has a very good and responsive support team
• Is continually expanding features and new add-on partners

Incentivized

• It is easy to batch process orders.
• It quickly calculates rates to compare.
• It is easy to keep track of orders for future review.

Incentivized

• Ecommerce can use some improvement--but this should be taken care of in 2023
• A more robust app marketplace
• More custom widgets

• The user interface is a little tricky. It is not as easy to navigate as other shipping apps.
• I wish that ShipperHQ had the functionality to print shipping labels and manage shipments. We currently have to use a different third-party app for shipment management.
• I would also like to see the option for adding shipping rules if shipping management was integrated.

Incentivized

I give ShipperHQ a 10/10 because the software does exactly what it says, and has a rock-solid support team to help get everything set up. The features are pretty easy to use and implement.

Incentivized

Again, this platform has to be one of the easiest web development sites I have ever used in my life. From creating pages to linking buttons, hiding pages, and more, it makes it so much easier to develop websites for clients, including forms and custom membership login portals. It really is the best.

Incentivized

I'm not giving a 10/10 because I did need a little hand-holding to get through the initial setup. Overall, it's not that difficult to use once you understand how to apply custom dimensional rules.

Incentivized

Their support is the primary reason I elected to purchase a premium. They helped a lot with the initial set up.

Incentivized

I can't speak to why my agency selected Duda, but I can say from personal experience that building a website in Duda is much easier, and backed by better support than any other website builder I've used. Duda allows me, as a web designer, to still create great looking and unique websites. I find that other platforms, while they may provide nice templates, make it very difficult to deviate from the guardrails they put in place. Through the years, even the most basic site that I've built in Duda is significantly better than those built in other platforms

Incentivized

USPS only allows you to use their services (obviously). It was sluggish and often offline. The shipsaver insurance saves us money. We had to guess shipping costs for items instead of entering their weights and sizes ahead of time. It integrates with our e-commerce site. Glad we have it now.

Incentivized

• Much faster project turnaround
• Easy for non-tech staff to handle some of the work
• Costs are lower than we were paying for less capabilities before we switched to Duda

Incentivized

• ShipperHQ is reliable and requires little to no maintenance, which for a small crew like ours is invaluable.
• ShipperHQ also offers the option to display either retail shipping rates or our discounted rates to our customers. This is handy because we can display those discounted rates, which results in higher conversion and fewer abandoned carts due to high shipping costs.
• One negative, however, is that since ShipperHQ lacks the ability to manage shipments, we have had to use another third party app which increases overhead.

Incentivized