e4clicks Project Estimator vs. Service Fusion

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
e4clicks Project Estimator
Score 5.0 out of 10
N/A
e4clicks Project Estimator is software that is designed to support the mission of Department of Defense and Federal Government facility owners, contractors, subcontractors, architects, and engineers. The vendor says multiple contracts, including JOC, SABER, 8(a), IDIQ, SATOC, MATOC, IFB, MACC, POCA, BOA, and others can be managed in a single comprehensive program quickly, easily, and with greater accuracy. Additionally, the vendor says approximately 85% of the Air Force Bases,…N/A
Service Fusion
Score 8.4 out of 10
N/A
Service Fusion headquartered in Irving offers their field service management software solution, combining customer management, dispatch and scheduling, estimating, as well as invoicing and payment management.
$99
per month
Pricing
e4clicks Project EstimatorService Fusion
Editions & Modules
No answers on this topic
Starter
$99.00
per month
Plus
$199.00
per month
Pro
$349.00
per month
Offerings
Pricing Offerings
e4clicks Project EstimatorService Fusion
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
e4clicks Project EstimatorService Fusion
Top Pros
Top Cons
Features
e4clicks Project EstimatorService Fusion
Estimating
Comparison of Estimating features of Product A and Product B
e4clicks Project Estimator
5.2
1 Ratings
42% below category average
Service Fusion
-
Ratings
Takeoff tools5.01 Ratings00 Ratings
Job costing2.01 Ratings00 Ratings
Cost databases7.01 Ratings00 Ratings
Cost calculator6.01 Ratings00 Ratings
Bid creation6.01 Ratings00 Ratings
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e4clicks Project EstimatorService Fusion
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User Ratings
e4clicks Project EstimatorService Fusion
Likelihood to Recommend
5.0
(1 ratings)
9.0
(1 ratings)
User Testimonials
e4clicks Project EstimatorService Fusion
Likelihood to Recommend
The Gordian Group, Inc.
If you are considering purchasing this (very expensive) software, there is a 100% chance you are doing so because you have been awarded a Government contract that dictates you use 4Clicks Project Estimator. There are plenty of easier to use estimating packages out in the world, but you can't use any of them if you have a contract that requires 4Clicks.
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Service Fusion
Service Fusion is a fantastic application for any business conducting fieldwork. Any instance in which you need to schedule and route agents for services (ie onsite repair services, contractors, construction, project management firms). Additionally, it could be applied to field sales representatives. As Service Fusion does have a CRM function, a structured sales organization could apply the features to track and follow up on lead generation and/or sales visits!
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Pros
The Gordian Group, Inc.
  • The estimates it produces are simple and easy to follow. The formatting is good.
  • The tech support provided is very attentive.
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Service Fusion
  • GPS Integration for routing agents/technicians to job sites.
  • Reporting, especially post-ticket completion.
  • Customer Management - containing all pertinent files and information for a given customer.
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Cons
The Gordian Group, Inc.
  • The software feels 20 years old. It has not kept up with modern times, and practically functions like an old DOS program.
  • Clunky interface, arcane commands.
  • Even their training info focuses on hotkeys like this is 1995. Even though I am of an age to remember computers in 1995, the younger generations of managers/estimators are not. It is time to bring the software into the new century!
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Service Fusion
  • Integrations with 3rd Party Applications - especially CRM.
  • Access permissions are complicated and somewhat unnecessary.
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Alternatives Considered
The Gordian Group, Inc.
WinEst uses much the same database (RS Means/Gordion type) and has a similar interface. It is a bit cheaper.
Read full review
Service Fusion
No answers on this topic
Return on Investment
The Gordian Group, Inc.
  • As stated before, if you are buying this software, it is because you have a contract forcing you to. While it does work, it is clunky, awkward, and very expensive.
  • The price of the software and databases has always been high, but with the fairly recent acquisition of 4Clicks by Gordion (who also bought RS Means for their databases), there is literally no competition. Prices will continue to be very high, with no check on how high they can go.
  • Again, can't fault 4Clicks tech support, as I think it is the best in the industry. They know their product and they respond to issues immediately. Considering what we spend a year for this product, however, you would expect nothing less.
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Service Fusion
  • Postive ROI.
  • Streamlined scheduling process for field service calls.
  • Reporting has generated a traceable trail for long-term customers, to help better serve their needs.
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