TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    EARLY

    Score9 out of 10
    N/AEARLY is a time tracking and productivity platform built for individuals and teams, from Timeular. The product used to be sold as Timeular.N/A

    Kickserv

    Score9.3 out of 10
    N/AKickserv is a field service management solution, headquartered in Austin, Texas. It includes features such as dynamic scheduling optimization, invoicing and online payments, and detailed reporting.

    $79

    per month

    Pricing
    EARLYKickserv
    Editions & Modules
    No answers on this topic
    Starter
    $79
    per month
    Business
    $159
    per month
    Premium
    $239
    per month
    Solo
    Free
    Offerings
    Pricing Offerings
    EARLYKickserv
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    EARLYKickserv
    Small Businesses
    Time Doctor
    Score8 out of 10
    ServiceTitan
    Score7.4 out of 10
    Medium-sized Companies
    Toggl Track
    Score9 out of 10
    No answers on this topic
    Enterprises
    TimeCamp
    Score7.3 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    EARLYKickserv
    Likelihood to Recommend
    9.0
    (1 ratings)
    10.0
    (10 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    EARLYKickserv
    Likelihood to Recommend
    Timeular
    Really focused on using within a desktop environment rather than on the road (although there is a mobile app to use as an alternate). The tangible feel of the device on the desk makes it really easy to switch between tracking activities without interfering with your ongoing work. You need to carefully consider what activities to track as there are only 8 options.
    Incentivized
    Read full review
    Kickserv
    We use KickServ for nearly every aspect of our operation and cannot think of a scenario when it is "inappropriate" or "less appropriate". It is the backbone of our operation and is used for everything from data gathering to estimates to invoices to payments and accounts receivables to reports to tracking to storage of photos and past invoices. Better searching abilities would be good instead of having to create tags for things we don't know we are going to need later.
    Incentivized
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    Pros
    Timeular
    • Very easy to switch between activities
    • Immediate availability of dashboard data
    • Avoids the clutter of more pc based programmes
    Incentivized
    Read full review
    Kickserv
    • Organization - keeps everything organized nicely and has several different filters that you can use to view only the information you need.
    • Simple website - this was important because you want it to load quickly when you are in the office and on the road.
    • Database - keeps track of the things that you enter. This is nice when trying to get information on a product or a price when requested by the customer.
    Incentivized
    Read full review
    Cons
    Timeular
    • Greater range of reusable activity icon stickers
    Incentivized
    Read full review
    Kickserv
    • Integration with email marketing
    • Advanced searching capabilities (i.e. If I wanted to search for every job I did that had the words "water damage" in their descriptions).
    • More ability to customize templates (like adding additional artwork, pictures)
    Incentivized
    Read full review
    Likelihood to Renew
    Timeular
    No answers on this topic
    Kickserv
    It's perfect for our company. We rely on it. Tech support is great. We're very happy.
    Incentivized
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    Usability
    Timeular
    No answers on this topic
    Kickserv
    It is intuitive enough, but there is some training that will be necessary because of a perceived redundancy within their workflow. It can be hard to distinguish which stage a customer is in (thus what the most important thing to be working on, if you are in sales, for instance) without some training.
    Incentivized
    Read full review
    Support Rating
    Timeular
    No answers on this topic
    Kickserv
    Very good technical help. The team is well-versed in their product and what to look for, particularly when interacting with other software platforms. You nearly always get a live person when you call, and if you don't, they will return your call promptly. This is another factor in my client's decision to move forward with their solution.
    Incentivized
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    Alternatives Considered
    Timeular
    I have tried pc based software equivalents including Toggl but managing it on the pc workstation makes it just another software item. I selected Timeular because it is a tangible item on my desk. This "breaks" the connection with the PC and means I am far less likely to track my activity throughout the day.
    Incentivized
    Read full review
    Kickserv
    Easier to use than Salesforce. More robust than Zoho. More functionality that is easier to learn than both.
    Incentivized
    Read full review
    Return on Investment
    Timeular
    • Positive improvement in my time management
    • Makes it easier to work in bitesize chunks
    • Helps with focus on specific activiries
    Incentivized
    Read full review
    Kickserv
    • We are essentially paper free. No paper work orders.
    • We've been able to avoid a layer of middle management by supplementing this layer with technology. KickServ is a part of that layer.
    • Negatively speaking, like all technology, it has created a void of human level connection. Because we know that we can deliver work orders to our foremen remotely, we are less likely to drive up to the shop and shake a hand or see someone face to face. We had to learn that lesson the hard way, that both technology and human connection are necessary to maintain our culture.
    Incentivized
    Read full review
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