eAssistance Pro (discontinued) vs. Sprinklr Service
eAssistance Pro (discontinued) vs. Sprinklr Service
Product | Rating | Most Used By | Product Summary | Starting Price |
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eAssistance Pro (discontinued) | N/A | eAssistance Pro was a Live Chat Software for websites that provides unlimited live chat support to online customers. It allows organizations to get connected with their visitors, resolve their queries and offer them instant support. The product has been discontinued. | $7 per month | |
Sprinklr Service | N/A | Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights. Sprinklr Service – Enables customers to interact with a brand on their preferred channel for a consistent brand experience. Empowers agents with unified/360 customer view and… | $249 per month per seat |
eAssistance Pro (discontinued) | Sprinklr Service | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | Omnichannel Automation, AI and Insights Reporting | ||||||||||||||
More Pricing Information |
eAssistance Pro (discontinued) | Sprinklr Service | |
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Top Pros |
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Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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eAssistance Pro (discontinued) | Sprinklr Service | |
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Small Businesses | Gist Score 9.6 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
eAssistance Pro (discontinued) | Sprinklr Service | |
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Likelihood to Recommend | 8.2 (1 ratings) | 8.5 (25 ratings) |
Likelihood to Renew | 9.1 (1 ratings) | 7.5 (7 ratings) |
Usability | - (0 ratings) | 8.0 (3 ratings) |
Availability | - (0 ratings) | 9.9 (3 ratings) |
Performance | - (0 ratings) | 9.9 (3 ratings) |
Support Rating | - (0 ratings) | 9.1 (10 ratings) |
In-Person Training | - (0 ratings) | 10.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (2 ratings) |
eAssistance Pro (discontinued) | Sprinklr Service | |
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Likelihood to Recommend | Discontinued Products | Sprinklr |
Pros | Discontinued Products | Sprinklr |
Cons | Discontinued Products No answers on this topic | Sprinklr |
Likelihood to Renew | Discontinued Products | Sprinklr |
Usability | Discontinued Products No answers on this topic | Sprinklr |
Reliability and Availability | Discontinued Products No answers on this topic | Sprinklr |
Performance | Discontinued Products No answers on this topic | Sprinklr |
Support Rating | Discontinued Products No answers on this topic | Sprinklr |
In-Person Training | Discontinued Products No answers on this topic | Sprinklr |
Implementation Rating | Discontinued Products No answers on this topic | Sprinklr |
Alternatives Considered | Discontinued Products | Sprinklr |
Return on Investment | Discontinued Products | Sprinklr |
ScreenShots |