Easy Innkeeping vs. Freshdesk
Easy Innkeeping vs. Freshdesk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Easy Innkeeping | N/A | Easy Innkeeping from the Texas company of the same name (alternately Gracesoft) is a hotel management system supporting online bookings and the reservation desk, payment and channel management, and other front-desk oriented operations automation. | N/A | |
Freshdesk | N/A | Freshdesk is a cloud-based customer service software that helps businesses of all sizes to deliver customer support. Freshdesk converts requests coming in via email, web, phone, chat, and social into tickets, and unifies ticket resolution across channels. Additionally, Freshdesk lets the user automate workflows, provide self-service, manage SLAs, and measure metrics, to stay on top of customer support. Freshdesk also offers out-of-the-box features like an AI-powered support chatbot,… | $0 Up to 10 agents per user |
Easy Innkeeping | Freshdesk | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Easy Innkeeping | Freshdesk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Easy Innkeeping | Freshdesk | |
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Small Businesses | No answers on this topic | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Cvent Event Diagramming Score 9.3 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Cvent Event Diagramming Score 9.3 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Easy Innkeeping | Freshdesk | |
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Likelihood to Recommend | - (0 ratings) | 8.7 (212 ratings) |
Likelihood to Renew | - (0 ratings) | 9.8 (14 ratings) |
Usability | - (0 ratings) | 8.9 (35 ratings) |
Availability | - (0 ratings) | 9.1 (4 ratings) |
Performance | - (0 ratings) | 8.5 (4 ratings) |
Support Rating | - (0 ratings) | 8.6 (33 ratings) |
In-Person Training | - (0 ratings) | 8.2 (1 ratings) |
Online Training | - (0 ratings) | 7.9 (2 ratings) |
Implementation Rating | - (0 ratings) | 8.4 (142 ratings) |
Configurability | - (0 ratings) | 8.5 (3 ratings) |
Contract Terms and Pricing Model | - (0 ratings) | 9.1 (3 ratings) |
Ease of integration | - (0 ratings) | 8.8 (2 ratings) |
Product Scalability | - (0 ratings) | 9.1 (4 ratings) |
Vendor post-sale | - (0 ratings) | 8.0 (2 ratings) |
Vendor pre-sale | - (0 ratings) | 7.8 (2 ratings) |
Easy Innkeeping | Freshdesk | |
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Likelihood to Recommend | Easy Innkeeping (Gracesoft) No answers on this topic | Freshworks Inc |
Pros | Easy Innkeeping (Gracesoft) No answers on this topic | Freshworks Inc |
Cons | Easy Innkeeping (Gracesoft) No answers on this topic | Freshworks Inc |
Likelihood to Renew | Easy Innkeeping (Gracesoft) No answers on this topic | Freshworks Inc |
Usability | Easy Innkeeping (Gracesoft) No answers on this topic | Freshworks Inc |
Reliability and Availability | Easy Innkeeping (Gracesoft) No answers on this topic | Freshworks Inc |
Performance | Easy Innkeeping (Gracesoft) No answers on this topic | Freshworks Inc |
Support Rating | Easy Innkeeping (Gracesoft) No answers on this topic | Freshworks Inc |
In-Person Training | Easy Innkeeping (Gracesoft) No answers on this topic | Freshworks Inc |
Online Training | Easy Innkeeping (Gracesoft) No answers on this topic | Freshworks Inc |
Implementation Rating | Easy Innkeeping (Gracesoft) No answers on this topic | Freshworks Inc |
Alternatives Considered | Easy Innkeeping (Gracesoft) No answers on this topic | Freshworks Inc |
Contract Terms and Pricing Model | Easy Innkeeping (Gracesoft) No answers on this topic | Freshworks Inc |
Scalability | Easy Innkeeping (Gracesoft) No answers on this topic | Freshworks Inc |
Return on Investment | Easy Innkeeping (Gracesoft) No answers on this topic | Freshworks Inc |
ScreenShots |