Easyship vs. Omnipack vs. Shippo

Depending on the client's needs, the EasyShip app is free and integration is super fast. We always recommend a shipping plugin to keep rates accurate and costs in line. Clients love when their shipping costs and postage match up. We strive to be sure they have a good solution to keep their stores on track.

Incentivized

On the efficiency of logistic work (warehousing, stock-taking, sending out products to end customers) Omnipack was very efficient and we were not complaining about this. It was unfortunately way worse in the area of communication and the way we were treated by them. Our SPC was changed multiple times over the course of our cooperation (ca. 2 years) and it was difficult to sort out anything with them. A lot of invoices that we received included some strange positions that we were disagreeing with. We did not feel like we were real partners to them. All this led to our decision of resigning from cooperation with Omnipack and switch to the competition.

Incentivized

Shippo is an overall platform. We have no complaints so far. Our only suggestion is having 24hr live customer service or at least hours that we can reach a live person.

Incentivized

• Calculate shipping rates
• Provide accurate results

Incentivized

• Logistics
• Support
• Warehouse

Incentivized

• Identifies areas we can streamline our processes.
• Easily accessible when we have questions and issues.
• Listens to us for recommendations that will make our processes easier.

Incentivized

• Communication with the client (our SPC was changed multiple times over just 2 years).
• Different strange positions were put on the invoices and it was difficult for us to understand them.
• We did not feel like we were treated as partners in this relation.

Incentivized

• 24hr customer service

Incentivized

Great tool for shipping solution, no issues with install or training, very easy system to use

Incentivized

Most issues can be resolved online. We have not had to call in for assistance in 5 years of using the plugin.

Incentivized

Easyship is easy to integrate into the Big Commerce store platform. They have a free app, 1 click install, easy setup and clients like the easy to use interface.

Incentivized

When we talk about drop shipping operations Shopify is the number 1 in the world for all the major demands, so they solve a lot of questions that are pre-requisites for the business. Omnipack came as a supplementary and additional tool to solve a logistical problem that exists because the business was previously helped by Shopify.

Incentivized

We used Shipeasy for a short time, but we were much smaller, so we can't make a good comparison.

Incentivized

• Saves time
• Saves money (no low shipping quotes)

Incentivized

• Positive: when things were going smooth, Omnipack was very efficient and timely in sending out the orders to end customers.
• Negative: endless discussions about discursive invoicing, unclear processes, etc. led to inefficient utilization of our employees.
• In case us being late with the payment, Omnipack was stopping any activities and keeping our stock (we could not take even a part of it - even though the stock value was more than 10x the amount due).

Incentivized

• Less time
• Less stress
• More communication with Shopify and the customer

Incentivized