Goverlan Reach, from EasyVista vs. RemoteCall PC/Mobile/Visual

Goverlan Reach, from EasyVista

RemoteCall PC/Mobile/Visual

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Goverlan Reach, from EasyVista	Score 9.2 out of 10	N/A	EasyVista’s Goverlan Reach process automation technology and remote support access solutions will enable support agents to have a comprehensive and exhaustive end-to-end view of all IT services from infrastructure to endpoints while providing the ability to fix issues proactively before they have a chance to impact the business.	N/A
RemoteCall PC/Mobile/Visual	Score 9.7 out of 10	Enterprise companies (1,001+ employees)	RemoteCall is a cloud based remote support solution bridging the agents and clients. Support client PCs, mobile devices and via camera using the cloud based service or in-house server solution. It is a solution for IT professionals and it can be used from PCs, mobile devices, websites and apps with 100% RSUPPORTs remote service technology. The vendor's flagship products, RemoteCall WebViewer boasts users among all types of companies, governments, public institutions, manufacturers, as well as…	$30 per installation

Pricing

Goverlan Reach, from EasyVista

RemoteCall PC/Mobile/Visual

Editions & Modules

No answers on this topic

RemoteCall Server: 30k+ USD
per installation
RemoteCall PC: 59.90 / month
per seat
RemoteCall PC + visual: 74.90 / month
per seat
RemoteCall PC + mobile: 79.90 / month
per seat
RemoteCall PC + mobile + visual: 129.90 / month
per seat

Offerings

Pricing Offerings
Goverlan Reach, from EasyVista	RemoteCall PC/Mobile/Visual
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

—

** RemoteCall Server pricing is calculated as [one-time server software fee] + [one-time per device license fee] + [optional yearly maintenance] ** SaaS plan's device can be Windows / Mac PC or Android / iOS mobile devices.

More Pricing Information

Community Pulse
	Goverlan Reach, from EasyVista	RemoteCall PC/Mobile/Visual

Best Alternatives
	Goverlan Reach, from EasyVista	RemoteCall PC/Mobile/Visual
Small Businesses	Getscreen.me Score 9.6 out of 10	Getscreen.me Score 9.6 out of 10
Medium-sized Companies	Action1 Score 9.4 out of 10	Action1 Score 9.4 out of 10
Enterprises	Remote Desktop Manager Score 9.4 out of 10	Remote Desktop Manager Score 9.4 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Goverlan Reach, from EasyVista	RemoteCall PC/Mobile/Visual
Likelihood to Recommend	8.0 (1 ratings)	10.0 (1 ratings)

User Testimonials
	Goverlan Reach, from EasyVista	RemoteCall PC/Mobile/Visual
Likelihood to Recommend	EasyVista Great for managing a single client with AD integration allowing quick troubleshooting of common issues such as password lockout and aging passwords. Remote desktop is quick and easy to find individual users. It is also easy to run power shell commands whilst the user is logged in without affecting their session to fix things in the background. Incentivized Rob Booth Lead Engineer Read full review	Rsupport There was an engineer call due to an emergency failure at the customer. It took an hour for the engineer to move and get to the site. So, using RemoteCall, I immediately supported the problem while moving. The customer's problems were resolved before arriving on-site, and the customer was satisfied thanks to the quick handling and response. Without RemoteCall, the golden hour would have been missed. Incentivized Verified User Anonymous Read full review
Pros	EasyVista Desktop support Process Automation Easily Customisable Reporting Incentivized Rob Booth Lead Engineer Read full review	Rsupport low cost. fast access. Remote mobile service. Incentivized Verified User Anonymous Read full review
Cons	EasyVista Occasional caching provides out of date information Basic license needs a little more Simplification of software removal would be nice Incentivized Rob Booth Lead Engineer Read full review	Rsupport They need to invest more in advertising. Fewer users than competitors. Incentivized Verified User Anonymous Read full review
Alternatives Considered	EasyVista Overall I've found Goverlan Reach to be as good as other tools for remote desktops, with the ad integration taking it to the next level. This comes at a cost that not all will be willing to pay for, and the basic license of Goverlan Reach lacks many of the features that make the product stand out from the rest. Incentivized Rob Booth Lead Engineer Read full review	Rsupport RemoteCall and TeamViewer are both good products. However, technical support for TeamViewer is difficult. When a problem occurred, it did not respond immediately and took a long time and it took too much time and money to customize it for the company. On the other hand, RemoteCall provided various services at a low cost. In particular, it was customized to satisfy 100% of our requirements with a demanding customer.RemoteCall is the best value for money. Incentivized Verified User Anonymous Read full review
Return on Investment	EasyVista Provide support without any codes or passwords from users Software inventory and version mismatch reporting Deployment of updates and new software Incentivized Rob Booth Lead Engineer Read full review	Rsupport Saved a lot of time and money. Low cost. Incentivized Verified User Anonymous Read full review
ScreenShots		RemoteCall PC/Mobile/Visual Screenshots