EasyVista Service Manager vs. Vision Helpdesk
EasyVista Service Manager vs. Vision Helpdesk
Product | Rating | Most Used By | Product Summary | Starting Price |
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EasyVista Service Manager | N/A | EasyVista Service Manager is the New York company's ITIL / ITSM service solution. | N/A | |
Vision Helpdesk | Small Businesses (1-50 employees) | Vision Helpdesk, which started in 2005 as a simple help desk software has evolved into three customer service and IT support management tools. Help Desk Software - A multi-channel help desk software that allows users to manage customer communication across various channels like email, web portals, chat, phone, and API. Satellite Help Desk Software - A multi-company/brand/product help desk software that allows users to manage support for multiple companies in place.… | $8 per month |
EasyVista Service Manager | Vision Helpdesk | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
EasyVista Service Manager | Vision Helpdesk | |
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Top Pros |
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Top Cons |
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EasyVista Service Manager | Vision Helpdesk | ||||||||||||||||||||||||||||||
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Incident and problem management |
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Change management |
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Self Help Community |
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Multi-Channel Help |
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EasyVista Service Manager | Vision Helpdesk | |
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Small Businesses | Agiloft Service Desk (discontinued) Score 9.0 out of 10 | Agiloft Service Desk (discontinued) Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Service Desk (discontinued) Score 9.0 out of 10 | Agiloft Service Desk (discontinued) Score 9.0 out of 10 |
Enterprises | ManageEngine ServiceDesk Plus Score 9.4 out of 10 | SysAid Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
EasyVista Service Manager | Vision Helpdesk | |
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Likelihood to Recommend | 10.0 (1 ratings) | 5.0 (4 ratings) |
Likelihood to Renew | - (0 ratings) | 9.1 (1 ratings) |
Usability | - (0 ratings) | 8.2 (1 ratings) |
Support Rating | - (0 ratings) | 6.0 (2 ratings) |
Implementation Rating | - (0 ratings) | 9.1 (1 ratings) |
EasyVista Service Manager | Vision Helpdesk | |
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Likelihood to Recommend | ![]() EasyVista
| Vision Helpdesk
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Pros | ![]() EasyVista
| Vision Helpdesk
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Cons | ![]() EasyVista
| Vision Helpdesk
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Likelihood to Renew | ![]() EasyVista No answers on this topic | Vision Helpdesk
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Usability | ![]() EasyVista No answers on this topic | Vision Helpdesk
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Support Rating | ![]() EasyVista No answers on this topic | Vision Helpdesk
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Alternatives Considered | ![]() EasyVista
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Return on Investment | ![]() EasyVista
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ScreenShots | Vision Helpdesk Screenshots |