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ebankIT Contact Center vs. HR Suite by HR Cloud

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ebankIT Contact Center

HR Suite by HR Cloud

4 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ebankIT Contact Center

    		N/AN/AThe Contact Centre application gives the opportunity to be in permanent contact with customers at anytime, including managing contacts and execute relevant transactions, all in one screen. ebankIT presents it as a specialized solution with telephony integration for a complete customer service. Contacts are made as voice calls and the application enables users to both follow up and reply to contacts. For a full optimized experience, a media bar allows users to manage contacts from customers with…N/A

    HR Suite by HR Cloud

    Score9.4 out of 10
    		N/ACore HR provides users with the ability to access employee information anywhere via the cloud. Users can also track and analyze employee pay and performance across the entire workforce.N/A
    Pricing
    ebankIT Contact CenterHR Suite by HR Cloud
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ebankIT Contact CenterHR Suite by HR Cloud
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Features
    ebankIT Contact CenterHR Suite by HR Cloud
    Human Resource Management
    Comparison of Human Resource Management features of ebankIT Contact Center and HR Suite by HR Cloud
    Feature
    ebankIT Contact Center
    -
    Ratings
    HR Suite by HR Cloud
    9.3
    3 Ratings
    13% above category average
    Employee demographic data00 Ratings9.03 Ratings
    Employment history00 Ratings10.03 Ratings
    Job profiles and administration00 Ratings9.53 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings10.03 Ratings
    Organizational charting00 Ratings9.03 Ratings
    Organization and location management00 Ratings9.03 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings8.53 Ratings
    Payroll Management
    Comparison of Payroll Management features of ebankIT Contact Center and HR Suite by HR Cloud
    Feature
    ebankIT Contact Center
    -
    Ratings
    HR Suite by HR Cloud
    9.4
    3 Ratings
    14% above category average
    Pay calculation00 Ratings10.03 Ratings
    Support for external payroll vendors00 Ratings9.02 Ratings
    Off-cycle/On-Demand payment00 Ratings10.01 Ratings
    Benefit plan administration00 Ratings9.53 Ratings
    Direct deposit files00 Ratings7.93 Ratings
    Salary revision and increment management00 Ratings10.03 Ratings
    Reimbursement management00 Ratings9.53 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of ebankIT Contact Center and HR Suite by HR Cloud
    Feature
    ebankIT Contact Center
    -
    Ratings
    HR Suite by HR Cloud
    8.9
    3 Ratings
    8% above category average
    Approval workflow00 Ratings9.03 Ratings
    Balance details00 Ratings7.63 Ratings
    Annual carry-forward and encashment00 Ratings10.03 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of ebankIT Contact Center and HR Suite by HR Cloud
    Feature
    ebankIT Contact Center
    -
    Ratings
    HR Suite by HR Cloud
    9.2
    3 Ratings
    11% above category average
    View and generate pay and benefit information00 Ratings7.62 Ratings
    Update personal information00 Ratings10.03 Ratings
    View company policy documentation00 Ratings9.52 Ratings
    Employee recognition00 Ratings9.03 Ratings
    View job history00 Ratings10.03 Ratings
    Asset Management
    Comparison of Asset Management features of ebankIT Contact Center and HR Suite by HR Cloud
    Feature
    ebankIT Contact Center
    -
    Ratings
    HR Suite by HR Cloud
    9.0
    2 Ratings
    11% above category average
    Tracking of all physical assets00 Ratings9.02 Ratings
    HR Reporting
    Comparison of HR Reporting features of ebankIT Contact Center and HR Suite by HR Cloud
    Feature
    ebankIT Contact Center
    -
    Ratings
    HR Suite by HR Cloud
    9.0
    3 Ratings
    17% above category average
    Report builder00 Ratings9.53 Ratings
    Pre-built reports00 Ratings9.03 Ratings
    Ability to combine HR data with external data00 Ratings8.42 Ratings
    Onboarding
    Comparison of Onboarding features of ebankIT Contact Center and HR Suite by HR Cloud
    Feature
    ebankIT Contact Center
    -
    Ratings
    HR Suite by HR Cloud
    9.3
    3 Ratings
    14% above category average
    New hire portal00 Ratings9.03 Ratings
    Manager tracking tools00 Ratings9.53 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of ebankIT Contact Center and HR Suite by HR Cloud
    Feature
    ebankIT Contact Center
    -
    Ratings
    HR Suite by HR Cloud
    9.4
    2 Ratings
    15% above category average
    Corporate goal setting00 Ratings9.52 Ratings
    Individual goal setting00 Ratings10.02 Ratings
    Line-of sight-visibility00 Ratings9.02 Ratings
    Performance tracking00 Ratings9.02 Ratings
    Performance Management
    Comparison of Performance Management features of ebankIT Contact Center and HR Suite by HR Cloud
    Feature
    ebankIT Contact Center
    -
    Ratings
    HR Suite by HR Cloud
    8.7
    3 Ratings
    8% above category average
    Performance plans00 Ratings7.53 Ratings
    Performance improvement plans00 Ratings9.53 Ratings
    Review status tracking00 Ratings9.53 Ratings
    Review reminders00 Ratings9.03 Ratings
    Multiple review frequency00 Ratings7.92 Ratings
    Succession Planning
    Comparison of Succession Planning features of ebankIT Contact Center and HR Suite by HR Cloud
    Feature
    ebankIT Contact Center
    -
    Ratings
    HR Suite by HR Cloud
    8.5
    2 Ratings
    7% above category average
    Create succession plans/pools00 Ratings8.42 Ratings
    Candidate ranking00 Ratings8.52 Ratings
    Candidate search00 Ratings7.52 Ratings
    Candidate development00 Ratings9.52 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of ebankIT Contact Center and HR Suite by HR Cloud
    Feature
    ebankIT Contact Center
    -
    Ratings
    HR Suite by HR Cloud
    9.2
    3 Ratings
    15% above category average
    Job Requisition Management00 Ratings9.03 Ratings
    Company Website Posting00 Ratings10.02 Ratings
    Publish to Social Media00 Ratings8.02 Ratings
    Job Search Site Posting00 Ratings9.52 Ratings
    Duplicate Candidate Prevention00 Ratings8.42 Ratings
    Applicant Tracking00 Ratings9.53 Ratings
    Notifications and Alerts00 Ratings10.03 Ratings
    Best Alternatives
    ebankIT Contact CenterHR Suite by HR Cloud
    Small Businesses
    Zendesk Talk
    Score8.2 out of 10
    UZIO
    Score9.4 out of 10
    Medium-sized Companies
    Genesys Multicloud CX (discontinued)
    Score8 out of 10
    Zoho People
    Score8.6 out of 10
    Enterprises
    Bright Pattern Contact Center
    Score8.4 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ebankIT Contact CenterHR Suite by HR Cloud
    Likelihood to Recommend
    -
    (0 ratings)
    9.4
    (3 ratings)
    User Testimonials
    ebankIT Contact CenterHR Suite by HR Cloud
    Likelihood to Recommend
    ebankIT
    No answers on this topic
    HR CLOUD, INC
    Core HR is software that can so easily fit on any kind of HR management system. It has amazing features. In case of new recruitment applicant tracking, application management, approval process control, etc could easily solve with Core HR. It is very much suited for company records management. It is a complete database for current employees as well.
    Incentivized
    Muhammad Sadequl Islam
    Senior Executive, HR & Administration
    Read full review
    Pros
    ebankIT
    No answers on this topic
    HR CLOUD, INC
    • Functioning is very easy and very much clear to the new users as well.
    • Detailed payroll structure of your compensation.
    • Salary slip is available for all the previous months as well.
    • Claiming of different allowances like phone bill, internet bill, shift allowance etc are very simple.
    • We can easily track the time and attendance.
    Incentivized
    Mohammad Equbal
    Technical Associate
    Read full review
    Cons
    ebankIT
    No answers on this topic
    HR CLOUD, INC
    • I would love the ability for reviews to be deleted.
    Genevieve (Genni) Lum Cheong-Brown
    HRIS Manager
    Read full review
    Alternatives Considered
    ebankIT
    No answers on this topic
    HR CLOUD, INC
    The previous software I used was so limited in various core HR functions. On the other hand Core HR meets up our almost every requirement. And the very most reason to switch into Core HR is it has a free trail version for the users. That gives you much flexibility to check everything out properly
    Incentivized
    Muhammad Sadequl Islam
    Senior Executive, HR & Administration
    Read full review
    Return on Investment
    ebankIT
    No answers on this topic
    HR CLOUD, INC
    • We can see our all details here like salary statement.
    • Payroll information(complete breakup of you compensation).
    • Claim different allowances with this tool and track it as well.
    • Track your time and attendance here.
    • We can modify the shift plan here and change the WOs but it will go for approval to your manager.
    • The process of changing the WOs, regularization is little difficult.
    Incentivized
    Mohammad Equbal
    Technical Associate
    Read full review
    ScreenShots

    HR Suite by HR Cloud Screenshots

    Screenshot of an overview of HR Cloud's talent acquisition features.Screenshot of Workmates, the employee engagement platform, which is designed to foster team connection with internal communication tools, recognition features, and real-time feedback through polls and surveys.Screenshot of an example of the automated evaluations, 360º feedback, and self-assessments available for employee performance tracking. Customizable review cycles and reporting provide insights into performance and growth.Screenshot of an example of the approval processes and customizable policies.Screenshot of HR Cloud's People HRIS.