EBizCharge vs. Fiserv (First Data) - ICICI Merchant Services

In my opinion, they are well suited to capturing your business from their competition. In my experience, they are unreachable one they sign your company as their merchant provider. In my experience, without any notice will increase their charges on transactions without notice. In my opinion, if there is a depute they will not go to bat for you.

The software which is web-based offers our employees access the portal for reporting, credit card processing remotely. This feature has been very useful during the current Covid environment.

Incentivized

• Process the credit card payments
• pay on time
• bank deposit

• Securely stores data on FirstData's servers so that I don't have to worry about the technical details there.
• Integrates well with WordPress and WooCommerce and provides a seamless user experience.
• Allows customers to pay while staying on site, rather than leaving and coming back like PayPal.

Incentivized

• In my opinion, customer service
• In my opinion, transactional relationship
• In my opinion, communication with their customers

• They're too big of a company, each division seems to know only about their own area to such a specific degree that if we make an inquiry about how another division integrates with whoever we're talking to, we're told to contact the other team.
• Constantly finding out there is yet another team that we need to work with to troubleshoot an issue.

Incentivized

First Data is competive on its rate. Quality is acceptable, but not good compared to its competitors mentioned above.

Incentivized

• In my experience, loss of revenue
• In my experience, no contact with merchant
• In my experience, no customer service

• Our ROI has been very positive
• Our company has been able to process cash receipts remotely
• Our processing charges have been lower

Incentivized