Echometer vs. Reward Gateway Employee Engagement Platform (SmartHub)

I think Echometer is perfect for anyone who wants to bring better structure, accountability, and historical tracking to their retros. Anyone who wants to convert feedback into action items and track progress between retros will be particularly suited for Echometer. This is also a great tool for someone trying to figure out how to run retros, as it provides structures and lots of presets to try out!

Because of it's scalability, the RG Employee Engagement Platform works for just about any company. It enables ease of communications, peer shout outs, rewards/recognition and the perks are a major bonus. I would recommend it for anyone looking for a platform like this.

Incentivized

• Collecting feedback via survey prior to our retros
• Real-time feedback collection during our retros
• Easy to review feedback and prioritize
• Historical views of trends over time

• Integrates well with other software platforms (e.g. our HR system).
• Easy to implement.
• Very user-friendly interface.

Incentivized

• It would be nice to treat action items as more of a checklist
• We occasionally have issues with participants dropping and re-joining

• The SmartHub is a bit intimidating BUT end users don't really have to modify it unless they want to, I try not to and my account manager helps with changes.
• There are honestly no negatives, the platform is amazing

Incentivized

It took just one retro to explore the UI and figure out what features and functionality are available, and to understand how to run retros in the platform! I always prefer to try something out in order to learn it, and this platform was easy to understand. The survey collection is especially intuitive and easy to follow, and makes it as easy as possible to collect team feedback!

Figma provided us with a basic whiteboard to collect team feedback asynchronously and all in one place, but we specifically wanted to be able to collect anonymous feedback and also collect feedback via surveys prior to our Retros. Echometer provided both of those functionalities, while still giving us the collaborative structure we needed around our review time!

TinyPulse was an excellent platform for getting feedback from employees, and having a dialogue with them about it, but less well suited as a communications or recognition platform.

Incentivized

• This has helped us surface feedback quicker and track response
• Team alignment around changes we want to see has been faster
• We've seen so many great suggestions we wouldn't have otherwise

• Increased transparancy throughout the organization
• Better, more immediate communications
• Increased comradery between department
• Recognition is immediate
• improved cultural alignment

Incentivized