Excellent communications and social recognition platform
March 04, 2021

Excellent communications and social recognition platform

Phil Burgess | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Reward Gateway Employee Engagement Platform (SmartHub)

We use it as a communications platform and a social recognition platform.
  • Integrates well with other software platforms (e.g. our HR system).
  • Easy to implement.
  • Very user-friendly interface.
  • More community functionality.
  • Ability to upload videos to conversation threads.
  • Helped us to simplify communications out to the business.
  • Cost savings as we were able to streamline several needs into one platform (communication & recognition).
  • Improved employee engagement (due to better comms and stronger culture of recognition).
TinyPulse was an excellent platform for getting feedback from employees, and having a dialogue with them about it, but less well suited as a communications or recognition platform.

Do you think Reward Gateway Employee Engagement Platform (SmartHub) delivers good value for the price?

Yes

Are you happy with Reward Gateway Employee Engagement Platform (SmartHub)'s feature set?

Yes

Did Reward Gateway Employee Engagement Platform (SmartHub) live up to sales and marketing promises?

Yes

Did implementation of Reward Gateway Employee Engagement Platform (SmartHub) go as expected?

Yes

Would you buy Reward Gateway Employee Engagement Platform (SmartHub) again?

Yes

Well suited to organizations looking to take a strategic approach to employee recognition, or for organizations with a lot of existing software platforms that they are looking to simplify (since you can navigate to them through the RG platform).

Less well suited to organizations looking to build lots of custom functionality into a site.