Echometer vs. Socialtext (discontinued)

I think Echometer is perfect for anyone who wants to bring better structure, accountability, and historical tracking to their retros. Anyone who wants to convert feedback into action items and track progress between retros will be particularly suited for Echometer. This is also a great tool for someone trying to figure out how to run retros, as it provides structures and lots of presets to try out!

We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.

• Collecting feedback via survey prior to our retros
• Real-time feedback collection during our retros
• Easy to review feedback and prioritize
• Historical views of trends over time

• Version history - Always keeps the edited versions and one can revert back any time
• Creating and Editing an article is very easy and intutive
• Sharing the articles with peers

• It would be nice to treat action items as more of a checklist
• We occasionally have issues with participants dropping and re-joining

• Search needs a ton of improvements. It was very slow a year ago
• Search result quality was also not that good
• I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.

We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system

It took just one retro to explore the UI and figure out what features and functionality are available, and to understand how to run retros in the platform! I always prefer to try something out in order to learn it, and this platform was easy to understand. The survey collection is especially intuitive and easy to follow, and makes it as easy as possible to collect team feedback!

Figma provided us with a basic whiteboard to collect team feedback asynchronously and all in one place, but we specifically wanted to be able to collect anonymous feedback and also collect feedback via surveys prior to our Retros. Echometer provided both of those functionalities, while still giving us the collaborative structure we needed around our review time!

I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.

• This has helped us surface feedback quicker and track response
• Team alignment around changes we want to see has been faster
• We've seen so many great suggestions we wouldn't have otherwise

• We get solutions to concerns much faster
• We promote interactions with the other depts
• We listen and have discussions