Printanista vs. PrintScout

Printanista is suited quite well to support companies/enterprises with large fleets at multiple locations, but is entirely overkill for smaller businesses with a small fleet at a single location.

For example, for business that provide MPS services and supply MFPs, having Printanista allows the monitoring and shipment of supplies much more seamlessly than without. However, comparing that to a business that has a single location with 10-15 printers/copiers - a platform like Printanista is a bonus, but would have the bare minimum utilized.

I'd absolutely recommend it to people who have MFPs at multiple locations within or outside of their organization that want full control of the unit without being in front of it.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

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• It allows me to gather and organize meter data in relevant and useful ways. It works very well with MS Excel spreadsheets.
• It provides complete meter data so that you can provide your Sales dept. with enough useful information so that eventual upgrade proposals can be constructed. It also provides real information that tells how much print volume may or may not have to suggest changes to a customer fleet of printers.
• It is also simple enough for customers with smaller printer fleets so that you can isolate certain areas of the meter data that may prove useful in certain applications.

Incentivized

Independently Invited by TrustRadius

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• The helpdesk and support is useless. I literally know more about the product than they do.
• The onsites and connection to central is unreliable. We have to hire an extra employee just to keep this running.
• The programers don't think about or test the patches the push out. Onistes break after they update central
• Some machines will show up in the MIB walk but wont actually show up on the device page. Thier solution is to create a new account. They don't have the technical capacity to figure out why it is doing this.
• Just a very unreliable product that we have multiple tickets a week open that they seem to never be able to resolve

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Printanista doesn't do much differently from other products in the same class. They are all relatively easy to deploy and monitor print levels. Most of the time, the printer readings are accurate and allow you to make sure a customer's print environment is running smoothly. Printanista works about the same amount of time as a Printix application.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• 1500+ printers, we have gone from manually entering data on 40% of them to 3%
• Admins have more time to review contracts now
• Service technicians are going to print calls more prepared, closing calls in 1 visit, customer satisfaction improving overall

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info