TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ridder iQ

    Score8.1 out of 10
    N/ARidder iQ is a manufacturing ERP, from ECI Software Solutions. Ridder iQ includes customer relationship management functionality that is fully integrated, and includes an integration with Outlook for email.N/A

    Tecsys Elite

    Score6 out of 10
    N/ATecsys Elite™ Enterprise is a supply chain platform that aims to drives efficiency across the entire organization. Solutions include warehouse management, distribution ERP, transportation management, point-of-use supply management, as well as financial management and analytics solutions. The digitally enabled, integrated platform helps to take supply chain operations from good to great.N/A
    Pricing
    Ridder iQTecsys Elite
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Ridder iQTecsys Elite
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Ridder iQTecsys Elite
    Considered Both Products
    ECI Software Solutions
    No answer on this topic
    Tecsys Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    20 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    19 Answers
    No answers on this topic
    Happy with the feature set
    79%
    Happy with the feature set
    19 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    82%
    Lived up to sales and marketing promises
    9 Answers
    No answers on this topic
    Implementation went as expected
    69%
    Implementation went as expected
    9 Answers
    No answers on this topic
    Features
    Ridder iQTecsys Elite
    Customization
    Comparison of Customization features of Ridder iQ and Tecsys Elite
    Feature
    Ridder iQ
    6.0
    18 Ratings
    22% below category average
    Tecsys Elite
    -
    Ratings
    API for custom integration6.217 Ratings00 Ratings
    Plug-ins5.915 Ratings00 Ratings
    Security
    Comparison of Security features of Ridder iQ and Tecsys Elite
    Feature
    Ridder iQ
    7.9
    20 Ratings
    6% below category average
    Tecsys Elite
    -
    Ratings
    Single sign-on capability7.717 Ratings00 Ratings
    Role-based user permissions8.019 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Ridder iQ and Tecsys Elite
    Feature
    Ridder iQ
    7.3
    19 Ratings
    3% below category average
    Tecsys Elite
    -
    Ratings
    Dashboards7.017 Ratings00 Ratings
    Standard reports6.318 Ratings00 Ratings
    Custom reports8.418 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Ridder iQ and Tecsys Elite
    Feature
    Ridder iQ
    6.5
    18 Ratings
    17% below category average
    Tecsys Elite
    -
    Ratings
    Accounts payable6.818 Ratings00 Ratings
    Accounts receivable6.918 Ratings00 Ratings
    Global Financial Support5.912 Ratings00 Ratings
    Primary and Secondary Ledgers6.311 Ratings00 Ratings
    Journals and Reconciliations6.714 Ratings00 Ratings
    Configurable Accounting6.414 Ratings00 Ratings
    Standardized Processes6.314 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Ridder iQ and Tecsys Elite
    Feature
    Ridder iQ
    6.3
    16 Ratings
    23% below category average
    Tecsys Elite
    -
    Ratings
    Inventory tracking6.416 Ratings00 Ratings
    Automatic reordering7.114 Ratings00 Ratings
    Location management5.513 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Ridder iQ and Tecsys Elite
    Feature
    Ridder iQ
    7.6
    20 Ratings
    4% below category average
    Tecsys Elite
    -
    Ratings
    Pricing7.820 Ratings00 Ratings
    Order entry7.719 Ratings00 Ratings
    Cost of goods sold7.320 Ratings00 Ratings
    Order Orchestration7.518 Ratings00 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Ridder iQ and Tecsys Elite
    Feature
    Ridder iQ
    5.7
    16 Ratings
    28% below category average
    Tecsys Elite
    -
    Ratings
    Billing Management7.416 Ratings00 Ratings
    Cash and Asset Management6.114 Ratings00 Ratings
    Travel & Expense Management4.98 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting4.712 Ratings00 Ratings
    Period Close5.614 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Ridder iQ and Tecsys Elite
    Feature
    Ridder iQ
    5.4
    13 Ratings
    27% below category average
    Tecsys Elite
    -
    Ratings
    Project Planning and Scheduling5.013 Ratings00 Ratings
    Task Insight for Project Managers6.012 Ratings00 Ratings
    Definable Resource Pools5.312 Ratings00 Ratings
    Procurement
    Comparison of Procurement features of Ridder iQ and Tecsys Elite
    Feature
    Ridder iQ
    5.2
    16 Ratings
    31% below category average
    Tecsys Elite
    -
    Ratings
    Bids Analyzed and Compared4.910 Ratings00 Ratings
    Contract Authoring5.18 Ratings00 Ratings
    Contract Repository4.17 Ratings00 Ratings
    Requisitions-to-Purchase Orders Integrated6.010 Ratings00 Ratings
    Supplier Management5.916 Ratings00 Ratings
    Risk Management
    Comparison of Risk Management features of Ridder iQ and Tecsys Elite
    Feature
    Ridder iQ
    4.8
    7 Ratings
    34% below category average
    Tecsys Elite
    -
    Ratings
    Risk Repository4.55 Ratings00 Ratings
    Control Management5.35 Ratings00 Ratings
    Control Efficiency Assessments4.84 Ratings00 Ratings
    Issue Detection4.87 Ratings00 Ratings
    Logistics
    Comparison of Logistics features of Ridder iQ and Tecsys Elite
    Feature
    Ridder iQ
    6.3
    13 Ratings
    11% below category average
    Tecsys Elite
    -
    Ratings
    Transportation Execution Management6.412 Ratings00 Ratings
    Trade and Customs Management6.212 Ratings00 Ratings
    Manufacturing
    Comparison of Manufacturing features of Ridder iQ and Tecsys Elite
    Feature
    Ridder iQ
    7.5
    19 Ratings
    0% above category average
    Tecsys Elite
    -
    Ratings
    Production Process Design7.916 Ratings00 Ratings
    Production Management7.317 Ratings00 Ratings
    Configuration Management7.717 Ratings00 Ratings
    Work Execution7.417 Ratings00 Ratings
    Manufacturing Costs7.217 Ratings00 Ratings
    Supply Chain
    Comparison of Supply Chain features of Ridder iQ and Tecsys Elite
    Feature
    Ridder iQ
    6.2
    16 Ratings
    17% below category average
    Tecsys Elite
    -
    Ratings
    Forecasting6.213 Ratings00 Ratings
    Inventory Planning6.516 Ratings00 Ratings
    Performance Monitoring5.915 Ratings00 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Ridder iQ and Tecsys Elite
    Feature
    Ridder iQ
    6.2
    11 Ratings
    17% below category average
    Tecsys Elite
    -
    Ratings
    Proposal Management5.810 Ratings00 Ratings
    Product Master Data Management6.511 Ratings00 Ratings
    Supply Chain Planning
    Comparison of Supply Chain Planning features of Ridder iQ and Tecsys Elite
    Feature
    Ridder iQ
    -
    Ratings
    Tecsys Elite
    8.0
    1 Ratings
    7% above category average
    Custom alerts00 Ratings7.01 Ratings
    Scenario-based planning00 Ratings8.01 Ratings
    Resource optimization00 Ratings7.01 Ratings
    Supply forecasting00 Ratings8.01 Ratings
    Capacity estimation00 Ratings9.01 Ratings
    Employee allocation00 Ratings8.01 Ratings
    Supply network coordination00 Ratings9.01 Ratings
    Procurement Management
    Comparison of Procurement Management features of Ridder iQ and Tecsys Elite
    Feature
    Ridder iQ
    -
    Ratings
    Tecsys Elite
    7.7
    1 Ratings
    2% above category average
    Raw material sourcing00 Ratings8.01 Ratings
    Cost analysis00 Ratings7.01 Ratings
    Expense Logging00 Ratings8.01 Ratings
    Order Fulfillment Management
    Comparison of Order Fulfillment Management features of Ridder iQ and Tecsys Elite
    Feature
    Ridder iQ
    -
    Ratings
    Tecsys Elite
    8.0
    1 Ratings
    1% below category average
    Order fulfillment optimization00 Ratings8.01 Ratings
    Return services00 Ratings8.01 Ratings
    Purchase order generation00 Ratings8.01 Ratings
    Purchase order tracking00 Ratings9.01 Ratings
    Supplier delivery scheduling00 Ratings7.01 Ratings
    Pricing and product configurations generation00 Ratings8.01 Ratings
    Logistics and Transportation Management
    Comparison of Logistics and Transportation Management features of Ridder iQ and Tecsys Elite
    Feature
    Ridder iQ
    -
    Ratings
    Tecsys Elite
    7.8
    1 Ratings
    4% above category average
    Packaging00 Ratings8.01 Ratings
    Delivery planning00 Ratings8.01 Ratings
    Route optimization00 Ratings8.01 Ratings
    Shipping performance00 Ratings8.01 Ratings
    Fleet management00 Ratings7.01 Ratings
    Warehouse & Inventory Management
    Comparison of Warehouse & Inventory Management features of Ridder iQ and Tecsys Elite
    Feature
    Ridder iQ
    -
    Ratings
    Tecsys Elite
    8.7
    1 Ratings
    7% above category average
    Automation of warehouse operations00 Ratings8.01 Ratings
    Inventory storage00 Ratings9.01 Ratings
    Stock monitoring00 Ratings9.01 Ratings
    Inventory tracking00 Ratings9.01 Ratings
    Warehouse asset management00 Ratings9.01 Ratings
    Inventory and price forecasting00 Ratings8.01 Ratings
    Demand Management
    Comparison of Demand Management features of Ridder iQ and Tecsys Elite
    Feature
    Ridder iQ
    -
    Ratings
    Tecsys Elite
    7.7
    1 Ratings
    3% above category average
    Demand signal sensing00 Ratings8.01 Ratings
    Demand forecasting00 Ratings8.01 Ratings
    Customer analytics00 Ratings8.01 Ratings
    Inventory stock optimization00 Ratings8.01 Ratings
    Sales and operations planning00 Ratings8.01 Ratings
    Pricing and promotion tracking00 Ratings6.01 Ratings
    Best Alternatives
    Ridder iQTecsys Elite
    Small Businesses
    Zoho One
    Score9.1 out of 10
    No answers on this topic
    Medium-sized Companies
    Zoho One
    Score9.1 out of 10
    No answers on this topic
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Ridder iQTecsys Elite
    Likelihood to Recommend
    8.1
    (24 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    6.4
    (1 ratings)
    -
    (0 ratings)
    Usability
    7.0
    (8 ratings)
    -
    (0 ratings)
    Support Rating
    6.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Ridder iQTecsys Elite
    Likelihood to Recommend
    ECI Software Solutions
    The best in the complete production process. It provides the correct info in a very usable way. It is pretty good in sales, but the lack of discounts for sales goods and sales production is not ideal. On the other hand, ECI provides an excellent service for looking for custom solutions where we need them. Dutch Translation: De beste in het complete productieproces. Het biedt de juiste informatie op een zeer bruikbare manier. Het is redelijk goed in de verkoop, maar het gebrek aan kortingen op verkoopartikelen en verkoopproductie is niet ideaal. Aan de andere kant biedt ECI een uitstekende service bij het zoeken naar maatwerkoplossingen waar we die nodig hebben. This review was originally written in English and has been translated into Dutch using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.
    Incentivized
    Read full review
    Tecsys Inc.
    Tecsys is a global supplier of disruptive supply chain solutions that give expanding businesses with industry-leading services and resources to help them succeed. Our warehousing capacity has grown thanks to TECSYS. Utilizing TECSYS Supply Chain Platform offers Visual Logistics technology that allows businesses to have control over warehousing, inventory expenses, and profitability.
    Read full review
    Pros
    ECI Software Solutions
    • Customization of layouts
    • Reporting module, create Custom Reports for all use cases and if needed relation specific
    • Item factor conversion for purchase/sales/WIP using Weight and Length in all directions
    • Aanpassing van lay-outs
    • Rapportagemodule, maak aangepaste rapporten voor alle use cases en indien nodig relatiespecifieke rapporten
    • Conversie van artikelfactoren voor aankoop/verkoop/WIP met gebruik van gewicht en lengte in alle richtingen
    Read full review
    Tecsys Inc.
    • Provide real time insight
    • Analytics and reporting
    • Integration and interoperability
    Read full review
    Cons
    ECI Software Solutions
    • Ridder iQ misses graphical workflow and blocks designer
    • Adaptions to rights in iQ can be difficult and time consuming
    • Ridder iQ is unfortunately still not webbased
    • Ridder iQ is fortunately developping api endpoints but this is still not completed.
    • The no/low code functionality can be extended
    • Ridder iQ mist grafische workflow en blokkeert ontwerper
    • Aanpassingen aan rechten in iQ kunnen moeilijk en tijdrovend zijn
    • Ridder iQ is helaas nog steeds niet webgebaseerd
    • Ridder iQ is gelukkig bezig met de ontwikkeling van API-eindpunten, maar deze zijn nog niet afgerond.
    • De no/low-code functionaliteit kan worden uitgebreid
    Incentivized
    Read full review
    Tecsys Inc.
    • Helped in managing warehouse
    • Improved efficiency of warehouse automation
    • Helped in SKU rationalization
    Read full review
    Likelihood to Renew
    ECI Software Solutions
    Its nice software but it is very, very slow in webification and integration possibilities by using api's. Untill now the programm has client-server technology unfortunately. And there are far too less no code adjustments possible.
    Read full review
    Tecsys Inc.
    No answers on this topic
    Usability
    ECI Software Solutions
    The working environment can be perfectly designed for every user and department, which makes the user-friendliness very good. Adding columns, formatting tables can all be customized to the user. Dutch Translation: De werkomgeving is perfect in te richten voor elke gebruiker en afdeling, wat de gebruiksvriendelijkheid zeer hoog maakt. Het toevoegen van kolommen en het opmaken van tabellen is allemaal aanpasbaar aan de gebruiker.
    Read full review
    Tecsys Inc.
    No answers on this topic
    Support Rating
    ECI Software Solutions
    Expert level of the support engineers is adequate. However in our opinion it does take a fair amount of time to respond
    Incentivized
    Read full review
    Tecsys Inc.
    No answers on this topic
    Implementation Rating
    ECI Software Solutions
    I didn't work here yet at the time of the implementation
    Incentivized
    Read full review
    Tecsys Inc.
    No answers on this topic
    Alternatives Considered
    ECI Software Solutions
    Ridder iQ is specialized for our business and has people who bring a lot of knowledge to the table, so Ridder iQ is far more suited than a ERP solution which is not specilized in the make-industry. Furthermore, the customizability of Ridder stands out compared to solutions like ISAH. Therefore, the choice was an easy one, because knowledge and customizability are important criteria. Dutch Translation: Ridder iQ is gespecialiseerd in onze branche en heeft mensen met veel kennis in huis. Ridder iQ is daarom veel geschikter dan een ERP-oplossing, die niet gespecialiseerd is in de maakindustrie. Bovendien onderscheidt Ridder iQ zich qua aanpasbaarheid ten opzichte van oplossingen zoals ISAH. De keuze was dan ook snel gemaakt, want kennis en aanpasbaarheid zijn belangrijke criteria.
    Incentivized
    Read full review
    Tecsys Inc.
    With TECSYS Supply Chain Platform offers real-time enterprise-wide insight into inventory status is made possible via a single supply chain platform. If they have reliable and timely data, supply chain and healthcare teams may be proactive with supply management. They can easily identify what is currently in stock, what needs to be reordered, and how resources may be redistributed to areas that need them the most.
    Read full review
    Return on Investment
    ECI Software Solutions
    • The implementation process is well managed by Ridder iQ employees.
    • After going live, our main processes were just slightly affected, no significant delays occurred.
    • Het implementatieproces wordt goed begeleid door de medewerkers van Ridder iQ.
    • Nadat we live gingen, ondervonden onze belangrijkste processen slechts lichte hinder; er deden zich geen noemenswaardige vertragingen voor.
    Incentivized
    Read full review
    Tecsys Inc.
    • Increased profitability
    • Sophistication of technology
    • Scalability
    Read full review
    ScreenShots

    Ridder iQ Screenshots

    Screenshot of Ridder IQ combines the knowledge and practical experience gained since 1982 and is built on the latest software techniques such as .NET, C# and Microsoft SQL.Screenshot of Ridder IQ includes a complete CRM system with integration to Exchange and Outlook, purchase, sales, stock and time administration, as well as document management systems, integrated report designer and an authorization system.