1. Home
  2. Enterprise Resource Planning (ERP) Systems
  3. Ridder iQ Reviews
  4. User Review of Ridder iQ
Ridder iQ is nice software for manufacturing companies!
April 05, 2024

Ridder iQ is nice software for manufacturing companies!

Gerwin Schinkel | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ridder iQ

We use Ridder iQ for a lot of processes in our organization. We make offers, projects and orders in it. We do this for multiple operating companies in seperate databases and use the multi company functionality from iQ. We process invoices and declarations with ImageCapture what is connected to Ridder iQ. All kind of documents are related to iQ.
  • You can easily make yourself calculated columns
  • You can easily make yourself new tables and fields
  • You can easily make yourself adapted screens, widgets, etc.
  • You can easily make yourself email templates
  • You can easily make yourself scheduled tasks
  • Tables and fields have clear names what is very handy to work with
  • Ridder iQ misses graphical workflow and blocks designer
  • Adaptions to rights in iQ can be difficult and time consuming
  • Ridder iQ is unfortunately still not webbased
  • Ridder iQ is fortunately developping api endpoints but this is still not completed.
  • The no/low code functionality can be extended
  • More efficiency in processes
  • Negative performance issues caused by old fashioned client-server architecture of Ridder iQ
  • Overview of process workflow and statusses in Ridder iQ
  • Good status of orders by monitoring project progress
Odoo has broader functionality but its functionality is not deeper. The PLM functionality of Odoo is not really CAD PLM but only BOM management.
Ridder iQ is very easy in small customizations and bigger customization is also possible but with programming.
Ridder iQ has a good price/functionality ratio compared with SAP, Infor, etc.
Ridder iQ has a lot of partners with dedicated integrations.

Do you think Ridder iQ delivers good value for the price?

Yes

Are you happy with Ridder iQ's feature set?

Yes

Did Ridder iQ live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Ridder iQ go as expected?

I wasn't involved with the implementation phase

Would you buy Ridder iQ again?

Yes

Ridder iQ is very good to use for normal processes in the making industry. You can easily customize it with calculated and custom fields and widgets.
But more extensive customizing is more difficult. You need to be able to programm and the integration of other software/webapps is difficult. Therefore the no/low code functionality and api endpoints of Ridder iQ should be extended. Ridder iQ is unfortunately not to use on a smartphone of something like that.

Ridder iQ Feature Ratings

6.6
Accounts payable
8
Accounts receivable
8
Global Financial Support
2
Primary and Secondary Ledgers
7
Journals and Reconciliations
7
Configurable Accounting
7
Standardized Processes
7
5.8
Billing Management
7
Cash and Asset Management
4
Travel & Expense Management
6
Budgetary Control & Encumbrance Accounting
5
Period Close
7
5.7
Inventory tracking
5
Automatic reordering
7
Location management
5
7.0
Pricing
7
Order entry
7
Cost of goods sold
7
Order Orchestration
7
Payroll Management ()
Not Rated
7.5
Standard reports
7
Custom reports
8
3.5
API for custom integration
2
Plug-ins
5
6.5
Role-based user permissions
6
Single sign-on capability
7
Grants Management ()
Not Rated
Project Financial Management ()
Not Rated
6.3
Project Planning and Scheduling
6
Task Insight for Project Managers
7
Definable Resource Pools
6
5.7
Bids Analyzed and Compared
5
Requisitions-to-Purchase Orders Integrated
6
Supplier Management
6
5.0
Issue Detection
5
6.5
Transportation Execution Management
6
Trade and Customs Management
7
5.8
Production Process Design
6
Production Management
6
Configuration Management
5
Work Execution
7
Manufacturing Costs
5
5.5
Inventory Planning
5
Performance Monitoring
6
5.0
Proposal Management
5
Product Master Data Management
5

Using Ridder iQ

150 - General management
Sales
Project Management
Engineering
Work preparation
Purchasing
Warehouse
Production management
Production floor
HR
Quality
Financial department
Office and facilities management
2 - We call them business analysts. They have technical skills (SQL, C#, integrating, M365) and business skills. We have multi operating companies and try to have uniform implementations of Ridder IQ.
  • Create offers
  • Create and monitor progress of orders
  • Import BOM and purchase materials
  • Register hours and monitor them
  • Use information for administration and financial process
  • We could easily integrate our own way of planning orders by SDK
  • We could technically connect our own product configurator TankDesign with Ridder iQ
  • Single Sign On functionality
  • We can use it for service
  • We can use more functionality for Quality issues
  • We want to use multicompany functionality concerning offers and sales
Do not understand the question

Using Ridder iQ

Overall Ridder iQ is good to use. You can easily do small customizations to fields, screens, widgets, etc.
There is also room for improvements to be able to easily adapt rights in roles, more no/low code functionality, webbased iQ, api endpoints, etc.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Make use of calculated columns/fields
  • Make use of email templates
  • Make use of table starter
  • Workflow, block and script designer
  • Adapt rights in existing roles