Eclipse AI vs. MonkeyLearn

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Eclipse AI
Score 0.0 out of 10
N/A
Eclipse AI is a plug-and-play AI tool that detects the risk indicators that lead to customer churn. Eclipse AI allows users to plug in voice-of-customer data from different channels (surveys, reviews, chat logs, phone logs, etc.). Eclipse AI then generates risk mitigations to reduce customer churn based on analysis of the voice-of-customer data and industry best practices.
$171
per month (3 users included)
MonkeyLearn
Score 9.2 out of 10
N/A
MonkeyLearn is a Text Analysis platform that allows companies to create new value from text data.
$299
per month
Pricing
Eclipse AIMonkeyLearn
Editions & Modules
Basic
$171
per month 3 users included
Professional
$284
per month 5 users included
API
$299
month
Studio
custom pricing
Offerings
Pricing Offerings
Eclipse AIMonkeyLearn
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details30% discount for annual pricing.
More Pricing Information
Community Pulse
Eclipse AIMonkeyLearn
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User Ratings
Eclipse AIMonkeyLearn
Likelihood to Recommend
-
(0 ratings)
9.4
(7 ratings)
User Testimonials
Eclipse AIMonkeyLearn
Likelihood to Recommend
Eclipse AI
No answers on this topic
MonkeyLearn
I have used MonkeyLearn to analyze texts and extract information, that has been a tough task for me because I have to do it manually, but this software has made it easy for me, it is very easy to use and very intuitive, I can use it for extracting information from emails, chats, forums, websites, etc. I would definitely recommend using this platform to others.
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Pros
Eclipse AI
No answers on this topic
MonkeyLearn
  • I like how MonkeyLearn can track customer feedback for us, it helps us get more data about customer needs, it makes it easier for us to analyze customer feedback and act on it in the future.
  • Easily build and train a machine learning model to tag and classify your text.
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Cons
Eclipse AI
No answers on this topic
MonkeyLearn
  • Sometimes the segregation is generic based on the email content and needs more examples to learn.
  • Financial category is not easily segregated/tagged.
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Alternatives Considered
Eclipse AI
No answers on this topic
MonkeyLearn
Text analysis tools. Thanks to its more than 60 native integrations in the platforms, they make it possible to import your data sets. Furthermore, they also make it easy to export your data sets to other programs. Built-in extensions make their flexible platforms. Some of these integrations include word processing, detection, and web mining.
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Return on Investment
Eclipse AI
No answers on this topic
MonkeyLearn
  • Extract custom data within texts.
  • Their labeling process is fast and efficient.
  • The Studio version of the tool is an excellent option for a complete analysis solution.
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ScreenShots

Eclipse AI Screenshots

Screenshot of Connect voice-of-customer from different channels.Screenshot of Real-time analytics to drill down and predict churn.Screenshot of AI-generated Risk Mitigants that reduce customer churn.Screenshot of AI-customised content on latest best practices for reducing churn.