MonkeyLearn helps you to obtain information about clients, and to create strategies.
January 21, 2022

MonkeyLearn helps you to obtain information about clients, and to create strategies.

Alonso Cienci | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with MonkeyLearn

MonkeyLearn is a unique combination of customer experience (CX). Specific CX questions help you get your NPS scores easily. It offers many third-party integrations, it is complemented by Excel, ideal for creating interactive charts and graphs.
  • A unique combination of customer experience (CX).
  • Gain valuable insights from data such as NPS.
  • Lots of third-party integrations.
  • Does not offer a visualization tool.
  • Using third-party integrations may increase the price of the subscription.
  • MonkeyLearn can easily extract chat survey data, CVS and XLS export options, and NPS analysis.
  • Premium Integrations: Microsoft Excel, Salesforce, etc.
Text analysis tools. Thanks to its more than 60 native integrations in the platforms, they make it possible to import your data sets. Furthermore, they also make it easy to export your data sets to other programs. Built-in extensions make their flexible platforms. Some of these integrations include word processing, detection, and web mining.

Do you think MonkeyLearn delivers good value for the price?

Yes

Are you happy with MonkeyLearn's feature set?

Yes

Did MonkeyLearn live up to sales and marketing promises?

Yes

Did implementation of MonkeyLearn go as expected?

Yes

Would you buy MonkeyLearn again?

Yes

MonkeyLearn is an easy-to-use cloud-based text analytics tool that you can collect instant feedback across all channels and quickly spot meaningful trends.