MonkeyLearn helps you to obtain information about clients, and to create strategies.
January 21, 2022
MonkeyLearn helps you to obtain information about clients, and to create strategies.
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with MonkeyLearn
MonkeyLearn is a unique combination of customer experience (CX). Specific CX questions help you get your NPS scores easily. It offers many third-party integrations, it is complemented by Excel, ideal for creating interactive charts and graphs.
Pros
- A unique combination of customer experience (CX).
- Gain valuable insights from data such as NPS.
- Lots of third-party integrations.
Cons
- Does not offer a visualization tool.
- Using third-party integrations may increase the price of the subscription.
- MonkeyLearn can easily extract chat survey data, CVS and XLS export options, and NPS analysis.
- Premium Integrations: Microsoft Excel, Salesforce, etc.
Text analysis tools. Thanks to its more than 60 native integrations in the platforms, they make it possible to import your data sets. Furthermore, they also make it easy to export your data sets to other programs. Built-in extensions make their flexible platforms. Some of these integrations include word processing, detection, and web mining.
Do you think MonkeyLearn delivers good value for the price?
Yes
Are you happy with MonkeyLearn's feature set?
Yes
Did MonkeyLearn live up to sales and marketing promises?
Yes
Did implementation of MonkeyLearn go as expected?
Yes
Would you buy MonkeyLearn again?
Yes
Comments
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