Overall Satisfaction with MonkeyLearn
MonkeyLearn allows me to turn my ticket data into tags for my Zendesk, which is great for me to connect with customers properly and I can even upload CSVs and connect with my apps via direct integrations, Zapier, or API. I get a lot of data from my users, but I don't have the time or the ability to read through the feedback I receive. By using the tags that MonkeyLearn creates for me, I can quickly scan my data and find trends.
- I like how MonkeyLearn can track customer feedback for us, it helps us get more data about customer needs, it makes it easier for us to analyze customer feedback and act on it in the future.
- Easily build and train a machine learning model to tag and classify your text.
- Prices are high for me.
Do you think MonkeyLearn delivers good value for the price?
Are you happy with MonkeyLearn's feature set?
Did MonkeyLearn live up to sales and marketing promises?
Did implementation of MonkeyLearn go as expected?
Would you buy MonkeyLearn again?
MonkeyLearn is a great tool for helping you extract data from text. It is also great for building other machine learning and data extraction tools if you are familiar with machine learning and natural language processing. I was able to use MonkeyLearn to extract data from text, but I found it to be more helpful when I was developing a way to evaluate open-ended answers in customer surveys.