Likelihood to Recommend EdgeWave mitigates some of the risk of email by pre-filtering for emails with viruses or other security threatening attachments. It does a good job of removing unwanted or potentially risky emails and allowing for safe viewing and review of these emails without compromising your company and mail delivery systems. It does not provide a timely notification delivery system for seeing emails with problems without accessing their client consolr site.
Read full review You can use Microsoft Exchange Server with peace of mind for e-mail, calendar, communication, scheduling, and collaboration services. Microsoft's Exchange Server is a product designed to provide users with access to the messaging platform from mobile devices, desktops, and web-based systems. Telephony features in Exchange Server support voicemail. Exchange Server successfully offers high availability service with Microsoft Exchange Database availability groups.
Read full review Pros Email notification of potential issues with incoming email including a nice overview of what was blocked and why. Options are provided to view, release, block or white-list specific domains. Reports can be generated for administrators to view the overall stance of Edgewave services. Read full review As we have a large user base of 11,000 users we use MailTips to avoid people getting confused with people with similar names in the organization. The integration between Teams Meeting and Resource booking is generally very good. The Scheduling Assistance makes it easy to scan calendars and find free periods to provisionally scheduled events. Marking yourself as Out of the Office and busy is easy, as is sharing your calendar within the team/organization or individuals. Voicemail integration and the ability to receive missed chats in your inbox are highly used and useful. Read full review Cons More information could be available in the email notification that reports when email was blocked. While trying to work with an application that sends email it can be difficult to determine why the email was not received if blocked by EdgeWave unless a check of their dashboard is made since notifications cannot be scheduled more than once daily. The option to have reports sent more frequently is a much needed feature. Read full review The two main factors for the better reliability & Uptime of internally hosted Exchange Server depends on Exchange Server configuration and the level of investment the organization is willing to provide for hosting the Exchange Server On-Premise Environment. As the data is stored in the organization’s hardware, any disaster may lead to the loss of email and servers. Losing data might affect business continuity and rebuilding it can be costly. Security remains a major concern. Security of data loss is main concern. To ensure that, organization needs to configure networks, systems and Exchange platform against possible threats. Hardware and license costs are high. Read full review Likelihood to Renew It is the best, and perhaps only, email solution worth considering.
Read full review Usability Microsoft Exchange is well suited for inexperienced Messaging Admins and veterans alike. If you have no idea of the fundamentals of modern email (SMTP, mail headers, MX Records, SPF/DKIM, Encryption, etc.) and just need to get people's mailboxes and calendars the support they need, you can use it with confidence. If you are an old pro and want to leverage and dovetail your Powershell and AD with Exchange, you will be rewarded for your efforts.
Read full review Reliability and Availability Exchange is setup with multiple servers behind load balancers to provide high availability.
Read full review Performance I would say it's the best email product I've experienced.
Read full review Support Rating We have a good enterprise agreement with Microsoft which affords us quick phone support. I have found the support staff knowledgeable and prompt with a solution when required. At times it may be difficult to schedule a call back, this is mainly due to our need for calls early in the morning which happens to be during a shift change at Microsoft support.
Read full review Implementation Rating Implementation/conversion can be quite complex and, unless you have certified Exchange administrators in-house, you should strongly consider a 3rd party consultant for this implementation.
Read full review Alternatives Considered EdgeWave ePrism Email Security is very similar to other programs such as Barracuda, SonicWall, or Proofpoint. I have used some of these other products in the past and I can't say that any of them do anything better or significantly different from EdgeWave so I believe all would provide similar protection. EdgeWave was the product chosen before I started working at my current employer and I don't have any compelling reason to change.
Read full review Most of the 365 subscriptions include desktop and cloud versions of Microsoft programs. These "traditional" software may be installed on a desktop computer and used offline without any problems, as long as you have a working Internet connection. Because so many firms still transmit each others file's developed locally using these applications, despite this being an era of cloud computing– there is a strong case for keeping desktop versions available.
Read full review Scalability The only time Exchange has failed us is when we did something to cause the failure.
Read full review Return on Investment Great way to help secure emails and keep customers from clicking on potentially threatening content. Increased security footprint by detecting malware and viruses that could pose security issues for an organization. Decrease lot of time spent tracking email problems and attachments. Read full review It has been an important factor in allowing seamless communication with clients and scheduling business meetings, which in turn works in the company's favor. Haven't noticed any negative impact Exchange has had on our ROI. The support team is also responsive and helpful. Read full review ScreenShots