Collaboration starts with Exchange.
June 08, 2022
Collaboration starts with Exchange.
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Microsoft Exchange
Exchange is used extensively within the organization for email, calendaring, and resource bookings such as rooms and conferencing facilities. We operate in Hybrid mode because we have both on-premise and cloud presences. Therefore our source of authority(SOA) comes from the on-premise Active Directory (AD). This makes life a little more complicated as we need a process to connect both presences and keep them in synchronization which is done with a service called Azure AD Connect. We will eventually remove our on-premise Exchange service and move completely to Exchange Online but because of other dependencies, we cannot do this at the moment.
- As we have a large user base of 11,000 users we use MailTips to avoid people getting confused with people with similar names in the organization.
- The integration between Teams Meeting and Resource booking is generally very good. The Scheduling Assistance makes it easy to scan calendars and find free periods to provisionally scheduled events.
- Marking yourself as Out of the Office and busy is easy, as is sharing your calendar within the team/organization or individuals.
- Voicemail integration and the ability to receive missed chats in your inbox are highly used and useful.
- Exchange Online has a limitation of only being able to send a message to 500 recipients within a 24-hour period. Bulk emails may therefore require batching.
- Initially, provisioning users can take a little while due to mailboxes being created and policies applied. It would be advisable to give a least 24 hours.
- PowerShell skills are recommended to perform bulk administrative operations. They may be slow and tedious from the Administrative Console.
- Scheduling meetings and mailbox delegation.
- Sharing calendars and booking resources.
- Integration into Teams.
- After testing I found Exchange very good at removing/quarantining malware.
- The Global Address List is great for finding the correct person within the organization to deal with.
- The Clutter feature is terrible. Sometimes putting important emails into that folder for no discernible reason.
Do you think Microsoft Exchange delivers good value for the price?
Yes
Are you happy with Microsoft Exchange's feature set?
Yes
Did Microsoft Exchange live up to sales and marketing promises?
Yes
Did implementation of Microsoft Exchange go as expected?
Yes
Would you buy Microsoft Exchange again?
Yes